Used 2004 Ford Freestar Consumer Reviews
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Don't go there
After approximately one year of ownership and 8+ visits back for various repairs I call it a Lemon. The dealer calls it normal for a Ford Freestar. In fact the Service Manager had one for a Demo and turned it back in because of problems. I'm a Ford man and have owned them since my first one in 1974. This vehicle has shaken my confidence in Ford. Ford had a silent recall on the front brakes of the vehicle. You get a high pitch squeal and after taking it in twice the dealer admitted that the calipers and their brackets had to be replaced. I own a 2000 Mustang with 40K+ miles; it doesn't have any rattles and has never been into the dealer for anything. Don't buy a Freestar.
Look again
The numerous dual tier layers of storage in the doors. The stnd. fold and flip third row seat with the tailgating feature. Storage tub in the rear, it helps avoid groceries from rolling all over the vehicle when suddenly braking. ABS and 4 wheel disc brakes are a standard feature. It's also very easy to enter the third row seat from the second row unlike the Caravan. And the seats fold forward easily without using cheap tethers. And as far as performance this is the first one I've seen with a 4.2 liter engine. It rides like a dream.
- SE Passenger MinivanMSRP: $8,750197 mi away
- SES Passenger MinivanMSRP: $4,995260 mi away
- SEL Passenger MinivanMSRP: $1,995275 mi away
Ford Freefall
transmission failed at 45000 miles without warning. The vehicle was impeccably maintained. The failure was not do to neglect or abuse. Of course, this was after the warranty was up, (barely), so Ford is hanging us out to dry. So much for rewarding customer loyalty. (This was the 9th new Ford I have bought in 23 years.)
Back to the Drawing Board
The Freestar is a let down compared to the Windstar I traded in on it. Ford has been trying to play catch up with Honda and Toyota for years and fell flat on their face for the Freestar. I have returned to the dealership 9 times for quality related repairs. 3 of which are a non fixable brake squeal that will bring you out of your seat when you hear it. They manufactured a kit that adjust the pads so the squeal is quieter, but the pad braces keep breaking because they are made from cheap thin sheet metal. The rear captains chairs threads are even coming apart at the seams and they are only used 1% of the time when I have someone riding in the back. I have purchased my last FORD.
BAD TRANSMISSION
My transmission went out at 50,000 miles without any warning. I was nearly hit as there was no shoulder to pull over to. I was accelerating around a corner then absoultely nothing. Without proof of transmission service at exactly no more than 30999 miles warrantee is void. NO transmission should go out at 50000 miles, yet Ford is not recalling this problem. Shame on you Ford. Never again.