Used 2014 Ford Focus Consumer Reviews
Worst Mistake I ever made
I bought my focus brand 2014 new and have had nothing but problems with it, 4 times in the shop over the shutter issue the last time I was waiting over 3 months for the clutch to be replaced due to back order part. I was scared driving this car the way it jerked when trying to take off. I finally got FMC on the phone and told them i do not feel safe at all driving this car. With in 2 weeks my part was sent to the dealer and the new clutch was installed. I am not holding my breath that it will not happen again from what I have been seeing from other owners.
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Do not buy Ford Focus!!!
I made a big mistake buying my 2014 Ford Focus Hatchback Titanium. I bought this car brand new. After a year, it started to shake or jerk al low speed. It is so bad that I felt unsafe driving the car. I took the car to the Ford Dealership at Capitol Ford of San Jose, California for service and nothing happened. They have my car for 8 days now and they have not fix anything yet. One of the service advisor said that Ford have no fix for this issue. There have been a lot of lawsuit against Ford about Ford Focus and Ford Fiesta. Before you buy Ford please check online for Ford Transmission issue. I don't know what to do with my Ford Focus. Ford has not issued a recall for Ford Focus and Ford Fiesta (2011-2014). I cannot believe a company so big like Ford will not issue a recall. They would rather fight the lawsuit or wait until someone dies driving Ford Focus until they finally admit that there is something wrong with their cars.
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- SE 4dr HatchbackMSRP: $6,499207 mi away
- S SedanMSRP: $4,994176 mi away
- SE SedanMSRP: $6,395162 mi away
Ford Focus is the worst car I have ever owned.
This model has a dual clutch and it starts "shuddering" around the 7k mark. I was told by the dealership that it needed a new clutch (warranty) so a new clutch was put in. After another 7k miles the new clutch started doing the same thing. Took it back to the dealership and they said the PCM/TCM software needed updating. Ok... but it didn't fix it the problem. A second clutch was put in. It took 3 months to get the new clutch and have it put in because there were over 50 people ahead of me! A third clutch was just put in at 36k miles. WHY didn't the dealership tell/warn buyers so we could make an informed decision??? WHY can't the dealership get in a clutch that will fix the issue permanently? WHY don't they just give us a new transmission without the dual clutch??? This car is a P.O.S. and not surprising, despite the "Ford" name.. it isn't considered American made! Update 2017: Awaiting my 4th clutch in 3 years. Terrible car. After a bit of research online I discovered this clutch issue apparently has been going on with Ford Focus' since the 2011's. So, attempted to have Ford buy the car back, they said no, and won't say why? It was well within the limits of the "lemon law". AND!!! Since dealers know about the Ford Focus clutch issues, the vehicle is not valued at what it should be for a 2 year old car! This car is a piece of CRAP!!! Do NOT Buy a Ford FOCUS! Update:. Still have the car. Clutch problem finally fixed and haven't had to change it in a year.
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Waiting to get clutch repaired for over 8 months -
Ford sold a car with a knowingly defective transmission. The clutch slips, shutters and shakes the whole car. When I took it into the Dealer 8 months ago I was told they know about the problem and there are so many to repair and with the backlog, it would be months before they had a replacement clutch for my car. They added me to the the bottom of a very long list. The car is miserable to drive and I find it unbelievable that it takes over 8 months to get service parts when its a current model production vehicle. Ford's lack of customer support is atrocious. How much longer before I get the call that they are ready to replace/repair the clutch is unknown, I call about once a month to check the status and they always give the same answer; "we have so many we need to repair it will take a while to get to yours"
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lemon...agreed!
totally wish I hadn't bought this and will never buy another car not at least three years old. all these reviews are true. the transmission shakes and jolts horribly and is crazy embarrassing when driving around friends or a date. I've also had three tires blow on mine in the last year and the tire pressure warning will keep coming on. I take it to Ford and they feed me the same crap, "oh not sure why this keeps happening but I'll look it up and for now I reset the warning light and yes, your tires are full so it shouldn't have done this". I mean really? There is no such thing as service or standing behind your product any longer. I am filing a suit as this car is a lemon and I hope a class action comes from it.