Used 2014 Ford Focus Consumer Reviews
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Unreliable
It all seemed like a good deal, great milage, good engine, comfortable ride, but all the bells and whistles don't mean jack if you have a garbage transmission. it's [non-permissible content removed] to take into account all the good aspects of this vehicle if one of its most important and expensive mechanisms is garbage. Great milage, a good engine, the comfort of the ride, all the technology, and safety features mean jack if your vehicle's transmission goes out, our vehicle is eleven months old. 2015 year model. The vehicle has only had eight oil changes, and the transmission goes out??? That is a serious issue. Besides this Ford Focus (on the transmission Issue) I also own both a Chevy and a Toyota that are well over ten years old, one with 130000 miles and the other with 235000 miles on it, and i'm yet to experience this type of issue with either vehicle. There is a reason why this vehicle is so affordable... it's simply cheaply made. Manufacturers of these types of vehicles obviously Focus more on the aestetics (as if) of the product than the quality of the product itself.
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Do not buy Ford Focus!!!
I made a big mistake buying my 2014 Ford Focus Hatchback Titanium. I bought this car brand new. After a year, it started to shake or jerk al low speed. It is so bad that I felt unsafe driving the car. I took the car to the Ford Dealership at Capitol Ford of San Jose, California for service and nothing happened. They have my car for 8 days now and they have not fix anything yet. One of the service advisor said that Ford have no fix for this issue. There have been a lot of lawsuit against Ford about Ford Focus and Ford Fiesta. Before you buy Ford please check online for Ford Transmission issue. I don't know what to do with my Ford Focus. Ford has not issued a recall for Ford Focus and Ford Fiesta (2011-2014). I cannot believe a company so big like Ford will not issue a recall. They would rather fight the lawsuit or wait until someone dies driving Ford Focus until they finally admit that there is something wrong with their cars.
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- SE 4dr HatchbackMSRP: $10,607In-stock online
- SE SedanMSRP: $7,999In-stock online
- SE 4dr HatchbackMSRP: $7,999In-stock online
Ford Focus is the worst car I have ever owned.
This model has a dual clutch and it starts "shuddering" around the 7k mark. I was told by the dealership that it needed a new clutch (warranty) so a new clutch was put in. After another 7k miles the new clutch started doing the same thing. Took it back to the dealership and they said the PCM/TCM software needed updating. Ok... but it didn't fix it the problem. A second clutch was put in. It took 3 months to get the new clutch and have it put in because there were over 50 people ahead of me! A third clutch was just put in at 36k miles. WHY didn't the dealership tell/warn buyers so we could make an informed decision??? WHY can't the dealership get in a clutch that will fix the issue permanently? WHY don't they just give us a new transmission without the dual clutch??? This car is a P.O.S. and not surprising, despite the "Ford" name.. it isn't considered American made! Update 2017: Awaiting my 4th clutch in 3 years. Terrible car. After a bit of research online I discovered this clutch issue apparently has been going on with Ford Focus' since the 2011's. So, attempted to have Ford buy the car back, they said no, and won't say why? It was well within the limits of the "lemon law". AND!!! Since dealers know about the Ford Focus clutch issues, the vehicle is not valued at what it should be for a 2 year old car! This car is a piece of CRAP!!! Do NOT Buy a Ford FOCUS! Update:. Still have the car. Clutch problem finally fixed and haven't had to change it in a year.
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Waiting to get clutch repaired for over 8 months -
Ford sold a car with a knowingly defective transmission. The clutch slips, shutters and shakes the whole car. When I took it into the Dealer 8 months ago I was told they know about the problem and there are so many to repair and with the backlog, it would be months before they had a replacement clutch for my car. They added me to the the bottom of a very long list. The car is miserable to drive and I find it unbelievable that it takes over 8 months to get service parts when its a current model production vehicle. Ford's lack of customer support is atrocious. How much longer before I get the call that they are ready to replace/repair the clutch is unknown, I call about once a month to check the status and they always give the same answer; "we have so many we need to repair it will take a while to get to yours"
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lemon...agreed!
totally wish I hadn't bought this and will never buy another car not at least three years old. all these reviews are true. the transmission shakes and jolts horribly and is crazy embarrassing when driving around friends or a date. I've also had three tires blow on mine in the last year and the tire pressure warning will keep coming on. I take it to Ford and they feed me the same crap, "oh not sure why this keeps happening but I'll look it up and for now I reset the warning light and yes, your tires are full so it shouldn't have done this". I mean really? There is no such thing as service or standing behind your product any longer. I am filing a suit as this car is a lemon and I hope a class action comes from it.