Used 2014 Ford Focus Consumer Reviews
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P.O.S.
Ron m., 07/10/2015
updated 01/17/2018
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
10 of 11 people found this review helpful
I purchased my 2014 Ford Focus in May of 2014. I liked the car at first, but in the first few days of driving it, I noticed the quirkiness of the automatic transmission. When I was test driving the car the salesman told me not to punch it because the engine was not broke in yet. But now I know why. It was because the car will hesitate we attempting to quickly take off from a stop. And the hesitation is significant. At the 3,000 mile mark, the fuel pump in the gas tank went out, leaving me stranded. I had to have it towed back to the dealer to have them install a new fuel pump (Under warranty). At the same time I had them replace one of the back passenger windows because of a scratch inside the glass itself (Also fixed under warranty). Now at the 10,000 miles, the car is starting to shudder when in slow traffic. There's also a clunk sound when accelerating from a slow speed. I'll never buy a Ford again, and Edmund's needs to re-think their review of this car. I should change my review to a two star rating but I've already spent too much time on this POS. UPDATED: I unloaded my Focus in December of 2016. I had been a Ford guy for 50 years, Ford does not stand behind their products. And, I’ll never own a Ford again.
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omg me too
Paula C Bowden, 12/30/2015
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
10 of 11 people found this review helpful
so like everyone else I'm having transmission problems and I wish I'd read this before buying. I went from a Honda to a ford. sigh. it's dangerous. been repaired 3 times. I want to know how 'reasonable' and 'safety' are defined by the California lemon law.
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Horrible transmission issues - little support
Unsatisfied, 09/09/2016
updated 03/13/2017
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
10 of 11 people found this review helpful
Let me preface this review by saying we have purchased a lot of Ford vehicles in the past 15 years. This, without a doubt, will be our last. The 2014 Ford Focus dual clutch transmission is nothing short of abysmal. We have replaced the clutch 3 times already and the cars is not even 2 years old. This is not due to harsh driving, weather conditions or lack of regular maintenance. We take great care in maintaining all of our vehicles. The clutches last approximately 5000 miles before the horrible vibrating/shuddering starts again. When changing gears at low speed, the car violently jerks and is difficult to control. We have reached out to Ford Customer Care many times and the only solution they offer is to cover all clutch replacements up to 50,000 miles. How about recalling these defective transmissions and stop putting peoples lives at risk? I plan on selling this car long before the 50,000 mile warranty is up and buying a Toyota or Honda instead. Very disappointing Ford, very disappointing indeed. ** Edit - updated 03/13/17 We need to replace the clutch again a 4th time. I have 33,000 miles and the clutch is starting to rattle and vibrate again. Enough is enough! I am trading this car in this week for a more reliable vehicle. Never again will a Ford sit in my driveway.
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Dangerous Transmission Stay Away
Lee, 08/22/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
6 of 6 people found this review helpful
Ford should not allowed to sell cars with this auto-manual transmission. It is dangerous. I've almost had 4 accidents from it. Twice it jumped in front of cars when i did not want to go and twice when I was turning in front of someone it did not go when I needed it to. Then it is jerky the rest of the time at low speeds like stop and go traffic. I've had it in to the dealer 4 times so far. They have replaced and reset the control modules but it has not helped. Ford has extended the transmission warranty but if they're not going to fix it what good is an extension. If I had known the problems I never would have purchased it.
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My lemon Ford ...and I'm not talking about a color
cinncy.ohio, 06/16/2016
updated 01/08/2018
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
6 of 6 people found this review helpful
I have had repeated transmission issues with the Focus. The third time is certainly not a charm :( Both the dealership where it was purchased, and papa "Ford" do not stand behind the product they sell. Turn away now and run...don't look back, just keep running. This is not a safe car and once they have you hooked...it's your problem and not theirs. This is an update post Since writing the previous review. I was almost seriously injured in this car, when changing lanes and accelerating. The car jumped forward, then shuttered and almost stalled. The truck from the opposite lane just narrowly missed hitting me. I took the car to a different Ford dealership, since the last one was less than honest. The transmission module and clutch were replaced (note this is now the second clutch replacement) and reprogrammed it. Then about 2 weeks later, I receive a notice from Ford regarding the transmission and potential failure....just a wee bit late...and a 10 year extended, transferable warranty. Although the new dealership had much better service, the problem continues to persist. The car has been reprogrammed about every 2-3 months. I really don't want my problems extended for 10 years :( Ford doesn't care about customer service or satisfaction. (Oh, and now there is a recall for a door latch issues.). Well after almost 18 months, I received an acceptable settlement offer from Ford in the 11th hour before the pre-trial hearing. I am no longer driving a lemon, or a Ford vehicle. The stress level has dropped by a factor of 10. For anyone stuck with the transmission issues....it does not seem to get fixed... I would suggest ditching if you can. Best of luck. Bought a Buick Encore - so very much better. Never a Ford again!!!!!!
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Stay away
d g, 07/26/2016
updated 08/03/2017
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
6 of 6 people found this review helpful
Bought the car in 2014, already on my second clutch replacement. Ford knows about the issue but chooses to sell these vehicles away. The car shudders going into 2nd gear and sometimes the acceleration is just not there. These cars should be recalled. Update. Still a pos. Ford still doesn't care. Going on clutch #4
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Stick with the manual transmission!
Marshall G., 03/16/2019
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
6 of 6 people found this review helpful
So, I had done thorough research on this model before electing to buy it. Whenever a new model comes out with a flashy new part (like an automated manual transmission) you watch it to see how it does. As soon as I heard the automated manual had issues, I simply elected to not purchase anything but a standard. Since purchasing brand new in 2014, I’ve had a great experience. Car holds up well for long trips and around town driving alike. I’ve had zero issues with the transmission or engine; both are still just as smooth as the day I bought the vehicle. The interior has held up well, and is comfortable for just about any trip as long as it’s under 4 hours. Anything greater requires a stop and stretch. Gas mileage is good, even if it’s not what their estimates say it should be. My only issues have been my battery dying (in Texas it’s not surprising for a battery to not make it’s stated life expectancy), and a tire pressure sensor that I had to replace under warranty. Otherwise, just general maintenance at and upkeep at stated intervals in owners manual. I feel that the car is definitely worth considering if you’re looking to buy a small, economical vehicle that’s not completely devoid of character. Just learn how to drive a standard, so that you can avoid the problematic automated manual.
Very poor transmission
Ken Harrington, 09/07/2015
updated 09/12/2016
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
6 of 6 people found this review helpful
I have a 2014 Ford Focus, and the transmission/clutch was terrible, tight and jumpy; has shuttered for the entire 2 years I've had the car. However, Ford just replaced the clutch unit, and it runs beautifully. I give them credit for making things right.
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Do use as a Drivers Training Vechicle
Tracey Barrett, 04/08/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
6 of 6 people found this review helpful
First off I love the look of my 2014 Focus SE Hatchback. It's a beautiful car, comfortable to ride in, fun to drive, that is until the transmission started acting up at a couple thousand miles. I took the car to my dealer and he explained to me that the car has a manual as well as automatic transmission. He said when you drive a manual transmission the car will roll back and hop until you finish shifting. I told him that I know how to properly drive a manual transmission and I don't hop around when shifting. I have to keep apologizing to my students that it's not them that's the problem, it's the car. We teach the kids how to do maneuverability for their driving test and after about 10 minutes of driving forward and backward through the cones, the car will no longer go in reverse and the transmission overheats. This if my 4th Ford and my 3rd Focus and also my last if something is not done about this issue. I have had it in and it has been "reprogrammed: 4 times in 2 years and I finally have an appointment this month to finally fix the clutch. I loved my 2010 Focus. It was one of the best cars I have ever owned. Ford really got me this time. As soon as I am able I am trading it in even though I will probably take a loss on it.
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I should have heeded warnings.
MollyRose, 08/01/2015
2014 Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
9 of 10 people found this review helpful
We purchased the Titanium package 2014 Focus in August 2014. It was sort of a rushed purchase because of a situation we had at home. At first we loved it. It was comfortable and efficient and looked pretty decent for a 4-door sedan. It now (Aug 2015) has about 4000 easy miles. It has always been babied and garaged and serviced regularly. We were thinking all along "why are people complaining about the Focus?" NOW we know. At the low mileage of 4000, last night the car showed us its real performance. It started jerking and fluttering and stopping and starting, really scary on the road. Then the engine light came on. We made it home thank goodness. We're taking it to the dealer Monday and I am already anticipating a scene or non-help from what I have read on numerous reviews. This really irks me. We bought a brand-new car thinking it would last at least 10 years for us (like most of our non-Ford cars have always done). This is our very first "lemon." What happens remains to be seen, but I am not optimistic. The salesman looked us straight in the eye on the day we purchased this car and smiled and said, this is a "great little car." What a joke. He HAD to know the problems.
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