Used 2014 Ford Focus Consumer Reviews
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Troubling Transmission!!!!
Becky, 07/12/2016
updated 01/12/2017
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
14 of 15 people found this review helpful
I have had trouble with my transmission since day one. Shuttering and shaking. Dealership told me it just needed to get some miles on it and it would smooth out. No such luck. Took it back. Had to have a new clutch put in. The shuttering and shaking continued. The dealership really doesn't want to help me. They have excuses about each episode I have had with the transmission. The car even started to roll backwards at a stop sign. This should NEVER happen. New clutch again. Now, we are on our third clutch and the problem isn't fixed. WHY???? Ford people - hello??? are you reading these reviews? You have a major problem with your transmissions in this car. Help! Update: 1/12/2017 Still having trouble!!
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Stay Away
dre1104, 12/17/2014
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
14 of 15 people found this review helpful
Unfortunately, but honestly, when asked, I always warn potential buyers to stay away from these cars. On paper, it seems the ideal car - economical, fun to drive, and nicely equipped. But the truth is my car has been plagued with issues since day #1. Like many others, I have been dealing with transmission issues that cause erratic shifting. Plus, interior trim, software, and interior rattles that have taken more than a year and half to even begin the process of solving. Bottom line, Ford doesn't stand behind their cars, and doesn't invest in customer satisfaction or making this car the car it claims it is. Don't trust one review. Before you plunk down money, search online. Be warned...
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Gas pedal get stuck and Transmission shakes
Red Ford Focus Se, 09/30/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
8 of 8 people found this review helpful
I bought a Brand New red 2014 Ford Focus Se this early April 2015. It had 22 miles on it when I purchased it. Anyway, now it's a vehicle from hell. The Gas pedal gets stuck when I try to accelerate at any speed and when I put my foot on the gas pedal the car shakes. I'be been in for service over 3x. I took it the Elder ford dealership and they it's the transmission programming. Smh Also, the a/c sucks it doesn't blow out cold. And it's an part from under the front passenger side under the seat that is just sitting there like they forgot to finish putting the car together! I feel like I got a Lemon. I really want my money back or get another Ford Focus with less problems.
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Focus Titanium I finally made Ford take it back!
datman510, 09/10/2014
updated 09/12/2019
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
13 of 14 people found this review helpful
On my last review after careful consideration I chose the 2014 Ford Focus. DO NOT MAKE MY MISTAKE. Shortly after 8,000 miles the car began to exhibit odd transmission shifts. It became an impediment to drive smoothly and reliably. When I took the car back to Ford they told me it was known issue since 2011. The car visited the dealership so many times I lost count. At one point it spent 45 days at the dealership without a remedy to the problem. Somehow after re-booting the computer it also lost the function of the wipers. Two Ford Master techs and a Engineer were brought to resolve the issue and they were not able to. When I did my research I found out that there was a class action lawsuit with regards to the issues. The transmission shutters, grinds, and shifts erratically. Sometimes when you press on the gas pedal nothing happens. Then suddenly without any warning it takes off when you take the foot of the pedal. Ford has been putting the same transmission on Focus and Fiestas since 2011. The 2017 Focus is also getting the same transmission so beware. It amazes me that Ford would continue to put the transmission on 2017 models. After a long period of negotiating with Ford I applied the Florida Lemon Law to my car and Ford agreed to return all my moneys except for mileage. So I didn't loose all my money and I certainly received way more than trading it in or selling it to someone else. I wouldn't do that to anyone else anyways. The market is saturated with used Ford Focus's. Wonder why? They are worthless cars. Every time I pass one on the road I feel sorry for the driver. Every time I approach a Ford Focus driver and in a friendly way I ask how do you like your Focus, they all tell me the car has issues and they are not happy. Shame on you Ford!!! I gave you a chance. You lost me completely as a customer. So much for my first Ford. If Ford is still using the same transmission on the 2017 Focus it must be because they don't care about their customers. Shame on the the regulatory government entities that allow a manufacturer to continue to do this to the consumer. Final thought, Stay AWAY from the FORD FOCUS! If you have one get ride of it ASAP! It is now 2019 when I am updating this post. Happy to say I have purchased two new vehicles since 2017. One for my wife and one for me. Neither is a Ford. Both have been great cars without issues. Ford will never ever see me coming again. Consumer trust and satisfaction is earned. Ford didn't care then and doesn't care now. The transmission that was in my Ford is still being used on Ford Fiesta and Focus models. Do your homework before you buy a Ford compact sedan.
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Worst Mistake I ever made
Jamie, 04/02/2016
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
13 of 14 people found this review helpful
I bought my focus brand 2014 new and have had nothing but problems with it, 4 times in the shop over the shutter issue the last time I was waiting over 3 months for the clutch to be replaced due to back order part. I was scared driving this car the way it jerked when trying to take off. I finally got FMC on the phone and told them i do not feel safe at all driving this car. With in 2 weeks my part was sent to the dealer and the new clutch was installed. I am not holding my breath that it will not happen again from what I have been seeing from other owners.
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Unreliable
Hmorabustos, 11/06/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
12 of 13 people found this review helpful
It all seemed like a good deal, great milage, good engine, comfortable ride, but all the bells and whistles don't mean jack if you have a garbage transmission. it's [non-permissible content removed] to take into account all the good aspects of this vehicle if one of its most important and expensive mechanisms is garbage. Great milage, a good engine, the comfort of the ride, all the technology, and safety features mean jack if your vehicle's transmission goes out, our vehicle is eleven months old. 2015 year model. The vehicle has only had eight oil changes, and the transmission goes out??? That is a serious issue. Besides this Ford Focus (on the transmission Issue) I also own both a Chevy and a Toyota that are well over ten years old, one with 130000 miles and the other with 235000 miles on it, and i'm yet to experience this type of issue with either vehicle. There is a reason why this vehicle is so affordable... it's simply cheaply made. Manufacturers of these types of vehicles obviously Focus more on the aestetics (as if) of the product than the quality of the product itself.
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Do not buy Ford Focus!!!
Erwin Rempola, 11/20/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
12 of 13 people found this review helpful
I made a big mistake buying my 2014 Ford Focus Hatchback Titanium. I bought this car brand new. After a year, it started to shake or jerk al low speed. It is so bad that I felt unsafe driving the car. I took the car to the Ford Dealership at Capitol Ford of San Jose, California for service and nothing happened. They have my car for 8 days now and they have not fix anything yet. One of the service advisor said that Ford have no fix for this issue. There have been a lot of lawsuit against Ford about Ford Focus and Ford Fiesta. Before you buy Ford please check online for Ford Transmission issue. I don't know what to do with my Ford Focus. Ford has not issued a recall for Ford Focus and Ford Fiesta (2011-2014). I cannot believe a company so big like Ford will not issue a recall. They would rather fight the lawsuit or wait until someone dies driving Ford Focus until they finally admit that there is something wrong with their cars.
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Ford Focus is the worst car I have ever owned.
VMT, 07/13/2015
updated 07/17/2017
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
12 of 13 people found this review helpful
This model has a dual clutch and it starts "shuddering" around the 7k mark. I was told by the dealership that it needed a new clutch (warranty) so a new clutch was put in. After another 7k miles the new clutch started doing the same thing. Took it back to the dealership and they said the PCM/TCM software needed updating. Ok... but it didn't fix it the problem. A second clutch was put in. It took 3 months to get the new clutch and have it put in because there were over 50 people ahead of me! A third clutch was just put in at 36k miles. WHY didn't the dealership tell/warn buyers so we could make an informed decision??? WHY can't the dealership get in a clutch that will fix the issue permanently? WHY don't they just give us a new transmission without the dual clutch??? This car is a P.O.S. and not surprising, despite the "Ford" name.. it isn't considered American made! Update 2017: Awaiting my 4th clutch in 3 years. Terrible car. After a bit of research online I discovered this clutch issue apparently has been going on with Ford Focus' since the 2011's. So, attempted to have Ford buy the car back, they said no, and won't say why? It was well within the limits of the "lemon law". AND!!! Since dealers know about the Ford Focus clutch issues, the vehicle is not valued at what it should be for a 2 year old car! This car is a piece of CRAP!!! Do NOT Buy a Ford FOCUS! Update:. Still have the car. Clutch problem finally fixed and haven't had to change it in a year.
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Waiting to get clutch repaired for over 8 months -
TR, 04/13/2016
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
7 of 7 people found this review helpful
Ford sold a car with a knowingly defective transmission. The clutch slips, shutters and shakes the whole car. When I took it into the Dealer 8 months ago I was told they know about the problem and there are so many to repair and with the backlog, it would be months before they had a replacement clutch for my car. They added me to the the bottom of a very long list. The car is miserable to drive and I find it unbelievable that it takes over 8 months to get service parts when its a current model production vehicle. Ford's lack of customer support is atrocious. How much longer before I get the call that they are ready to replace/repair the clutch is unknown, I call about once a month to check the status and they always give the same answer; "we have so many we need to repair it will take a while to get to yours"
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lemon...agreed!
IT_m1n10n, 09/26/2015
2014 Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
7 of 7 people found this review helpful
totally wish I hadn't bought this and will never buy another car not at least three years old. all these reviews are true. the transmission shakes and jolts horribly and is crazy embarrassing when driving around friends or a date. I've also had three tires blow on mine in the last year and the tire pressure warning will keep coming on. I take it to Ford and they feed me the same crap, "oh not sure why this keeps happening but I'll look it up and for now I reset the warning light and yes, your tires are full so it shouldn't have done this". I mean really? There is no such thing as service or standing behind your product any longer. I am filing a suit as this car is a lemon and I hope a class action comes from it.