Used 2014 Ford Focus Consumer Reviews
Used Focus for sale
FORD'S REVENGE ON AMERICA
HARRY BERGER, 09/16/2016
updated 09/21/2020
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
118 of 129 people found this review helpful
After 73 yrs I thought I would treat myself to my first new car ever. Bearing in mind we were a ford family since 1947 and I drove a 2004 mercury marquis for 11 yrs it was reasonable to think buying a new ford from wayne akers ford in lake worth florida was the right thing. I bought a new focus and after 10 days and the trans locking up 4 times in 400 miles I returned to the dealership to uplift this deal. They pleaded with me to take another new 2014 ford focus same model same deal same price after 4-5 hours of fighting with them they convinced me to take another . I went along with their offer ..... But when I was presented with a bill for around 2400.00 I insisted they call me a cab . As I refused either to take mycar back and or accept their offer of "Even exchange" with a diff of 2400. They reduced it to 1200....No thank you then 600 . After 6 hours of fighting I agreed to 400. The next morning I woke up and checked the "Very same car" not to be so they substituted a much cheaper model over a 1000.00 cheaper I drove to the dealership and they refused to acknowledge this.. (oops I am a retired mechanic had my own shop) so off to small claims court their attorney claimed they made a mistake and pleaded with me to accept 1500.00 so they did not want to go in front of the judge. I lost 325.00 on the filing fees. The new focus was better the transmission did not lock up but jerked hesitated late and early changes car jerked violently when I went to the dealer a good few times their standard response "We could not duplicate problem" eventually the loud banging the dealer could not deny they replaced the trans. As for the very very poor gas mileage 16-18 mpg they told me they checked and I was getting 29.5 mpg I decided to make a pictural history everytime I filled up 3/4 tank 1/2 ank 1/4 tank and the comp proved that I was getting barely 17/19 at best I advised the dealer that the violent jerking was affecting my spinal surgery which the neuro surgery determined I was permanently disabled . After 2 yrs of very bad service horrible horrible car . I traded it in for a 2013 ford fusion landed costing me over 21000.00 for a car that should be crushed recalled ford screwed up 2013/4 ford focus and costs americans millions of dollars in fords screw up possibly worse than the ford pinto or the edsel UPDATE AFTER PAYING 400.00 (WHY FOR AN EVEN EXCHANGE ) I RECEIVED A NEW EVEN EXCHANGE ONLY TO WAKE UP THE NEXT MORNING TO FIND IT WAS A STRIPPED DOWN MODEL. I RETURNED TO WAYNE AKERS WHO DENIED THEY HAD GIVEN ME A CHEAPER MODEL RESULTING IN ME TAKING THEM TO SMALL CLAIMS COURT WHERE I WON MY CASE THEY EVENTUALLY REFUNDED ME 1500 I LOST THE 400.00 AND THE FILING FEES THIS NEW FORD FOCUS REQUIRED A NEW TRANSMISSION AFTER A FEW THOUSAND MILES THE GAS MILEAGE WAS AROUND 15/6 MPG I ASKED THE WAYNE AKERS SERVICE DEPT ABOUT THIS DESCREPENCY RE GAS MILEAGE AND WAS TOLD IT WAS THE EPA THAT STATED THE GAS MILEAGE TO BE 20/24 NOT FORD . AFTER MY FOURTH VISIT TO THE SERVICE DEPT I WAS DESPERATE TO GET RID OF THIS PIECE OF JUNK I TRADED IT IN ON A USED "FORD CERTIFIED" FORD FUSION WITH 28,000 MILES THAT SHOWED FORD HAD INSTALLED A NEW ENGINE AT 5000 MILES I LOST A FURTHER BUNCH OF MONEY AND PAID ANOTHER 5000 .00 (I BELIEVE ) TO BUY AN OLDER CAR THE LOSSES WERE MOUNTING REAL FAST NOW AFTER 8000 MILES ON THE FORD FUSION THE TRANSMISSION KICKS DOWN HARD I TOOK IT BACK IN MARCH 2020 AND WAYNE AKERS REFUSED TO TOOK A LOOK TELLING ME THAT THEIR WORKSHOPS WERE SO SNOWED DOWN WITH TRANSMISSION WORK "COME BACK IN A COUPLE OF MONTHS AS A RETIRED MOTOR MECHANIC I AM AMAZED AT THE SUBSTANDARD VEHICLES FORD MOTOR CORP IS PUTTING OUT SHAME ON THEM
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transmission issues that they will not fix
eileen, 01/04/2016
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
70 of 76 people found this review helpful
The 2014 Ford Focus has major transmission issues-"shudders' to the point of stalling. No one will fix it.
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Repeat Buyer Disappointment!!
D M Warden, 02/05/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
14 of 14 people found this review helpful
This is my 2nd purchase of a new Ford Focus. The first was a 2011 which I loved. Great mileage, handled well and reasonably priced. I traded in the 2011 for a 2014. Initially I felt once again I'd purchased a reliable mid-size sedan which handled well, had great mileage, was comfortable, roomy and in my opinion a classy looking car. Approximately 17,000 miles in I started having acceleration issues. The car would jerk and was slow to get up to speed when accelerating. I had a scary situation when I was going up a ramp in a parking garage and it felt like the car was going to lose power and roll backwards. The sputtering and jerking usually starts after driving the car for a while. I've had the car inspected by a Ford Dealer and was told I needed the clutch assembly replaced. That was over a month ago. I contacted the dealer today and was told that clutch assembly parts have been ordered for many customers and none of the parts have been delivered by Ford. With all the complaints I don't understand why it's taking so long for the parts to be delivered. I have no choice but to drive my car everyday but I have to say the complaints I've read make me very leery. I'm also disappointed in the customer service and customer outreach due to I was never contacted by Ford or received any notification regarding the transmission issues. It was only after I heard about a report on my local news and I started doing some investigation on my own. When I purchased my 2nd Ford I could see myself being a Ford customer for many years to come; now I'm not so sure.
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lemon lemon lemon
mavoiture2014, 05/03/2015
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
21 of 22 people found this review helpful
Transmission is terrible! It hesitates, jerks, jumps, shudders and is unsafe. I bought this car brand new and the issues are becoming increasingly worse. I have had it in for repairs and the service center assured that it only needed "reset". It operated slightly better for two weeks. Then warning lights appeared stating that the transmission was too hot. So there I was with a brand new car and left stranded in a traffic jam. I purchased this car to alleviate stress of car problems and for the safety ratings. I made a terrible choice.
"I thought I was going to die driving this car"
Cindy, 07/16/2015
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
29 of 31 people found this review helpful
I have always purchased Ford products in the past but, I am really re-thinking did I get a lemon with this 2014 this Ford Focus You should feel safe when you drive a new car not worried about it bogging down on the road. I have taken my new car in twice now, once the dealership replace the clutch and now they replace the transmission modules. The dealership told me right off the bat there is backlog of cars waiting for a new clutches again. I drive on the highway and was horrified when I tried to get car to speed up so a semi-truck could get off the ramp and my car acted liked the transmission stuck in gear. I am scared to take my grandkids in my car just in case the transmission locks up and caused a wreck that could hurt them. If Ford can fix the problems in a timely manor either by putting another transmission in or they should have to buy the cars back from the customers for want they paid for them. Buyer beware please do research before you buy this type of car for your own safety.
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