Used 2014 Ford Focus Consumer Reviews
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Clutch
From the moment I purchased this car (which is an automatic) there was a shuddering when you stopped at a red light or stop sign and accelerated after the stop. When I finally called in August 2015 after I told them what the car was doing it took me two months to get in to have them diagnose the problem because as I was told this was a problem with this model. Once I got it looked at in October 2015 I was told it was the clutch as they had suspected. They returned the car to me and I was told 4 to 6 weeks to get the part in. In middle to late December 2015 I called to see if the part was in and NO. I was number 30 on the list (so there are 30 cars before mine that are waiting on this part) Called in late January 2016 to see about the part and NO part for my car yet I am number 23 on the list. In the meantime I continue to drive this car which shudders and sputters every time I drive it wondering if this is going to be the time that it will shudder and sputter until it dies and I am left stranded. Call a 1-800-392-3673 number I was told to contact to see why I cant't get this part for my car. This is a KNOWN problem with this car. Google it and you will be amazed at the problems they have with this car. I can't believe Ford isn't manufacturing this part faster than this so this can be repaired and that they continue to sell this car (It's just not with this model year. If you go online it with this model in general). This is the first Ford I have ever purchased and you can count on it that it will be the last. Customer service by Ford in manufacturing the part and getting out to the dealership (at least the dealership I am dealing with keeps telling me they are getting about 3 parts per week from Ford) so these repairs can be made is terrible. I am truly disappointed that I purchased this car.
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ford focus misery
Shutters at every acceleration from a stop has a hard time picking up speed entering freeway
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Excellent Car! Except...
When I first saw and drive the car I instantly fell in love with it. It was cool, fun,sporty, smooth and solid. I bought it (used) right away thinking I just got a very great deal and a great car. But right away I was finding the car to have really strange transmission feel. When I was test driving it the transmission felt like like a munual. I just assumed it reved high because it was a sport car. It felt sporty. But later on after I bought the car I started notice some jerking when starting from a stop. With all this going on I decided to do some research on the car and transition. I didn't realize it was a dual clutch transmission (automated manual) when I bought the car. This explained the manual feel of it. After that I when on a drive to test the transmission and I was terrible, rough starts, jerking up hill, weird reving. I read reviews on here and everyone says the same thing. Lemon transmission. Dual clutches tend to be not a smooth as tradition manuals but this one is just awful. I can't believe ford would put a transmission this terrible in a car this day and age. My advice to you...just spend the extra money and get a Mazda 3 of corolla. Luckily my dealer offers a 3 day return policy. I will be sadly returning this car at once.
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2014 focus se auto Trans slipping
Our focus automatic transmission is having problems. It hesitates and slips when shifting from a stop.. dealer gave price of 1200.00 to install new clutch.. 500 miles over warranty. What a joke... The ford salesman said all ford focus shift that way when we test drove it...lied so he could get a sale...
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terrible transmission
Do not fall for Ford's claim about an extended warranty. This thing shudders all over the road but unless it meets certain transmission slippage rates (set of course by ford ) the warranty does not cover it. This car makes a drive to the corner grocery store a beating and takes any joy out of driving. You've been warned- don't buy any Ford, but especially not this one.
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Ford should be ashamed
DO NOT BUY THIS CAR!!!! The dual clutch transmission is a joke. Ford has had chronic problems with this for 5 years yet they continue to produce this transmission. The transmission has as much trouble getting in and out of 1st gear as a 15 year old with a learner's permit. I honestly can't tell what the 2.0L engine can do because whenever you jump on the gas the transmission hesitates trying to figure out what gear to use or the clutch starts slipping as you are trying to merge into a tight spot on the freeway. I drove the car for 2 painful years and just traded it in for a Prius. With 29K miles I only got half what I paid for it and I consider myself lucky to have gotten that much. I will never buy a Ford again!!!
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Same 'ol, same 'ol
I have a 2014 Focus Titanium...colossal mistake. With less than 15k miles I learned through my own investigation after having problems with the lower gears that there was a recall on the transmission! Took it in for repair to find that they also needed to order a new clutch assembly...8-12 week back order. Apparently this is a major problem! I have only had the car for one year and am already looking for a replacement. UPDATE: I had to just give it up and trade it in. The service agents were not able to give me a permanent resolution.
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Ford Focus are for crap 2014
My Ford Focus is a 2014 and having problems since the day I bought it with a recall on the Transmission and yes they Fixed it because its covered under our warranty, been having oil changes there at the dealership where I purchased this car and the recent oil change that I had done now has a oil leak and now the transmission is acting up again. I will be complain to Ford company and getting all the info I need and getting to see if I can get the Refund on the Lemon Law.. Very sad that we have to spend so much on these cars and they are crap and not to mention that the mileages on these are for crap as well. Now we need to take it in again for the transmission, keeps on slipping,, What the Heck is going on here, This car is a Lemon
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Shuttering Take Offs
My 76 year old mom bought her a Ford Focus brand new. The road noise was terrible - to the point you couldn't hear the person sitting next to you talk. Cresent Ford in High Point NC kept saying there was nothing wrong. I went to the dealership with her and after much conversation and driving the model above - Ford Focus Hatchback - she decided to trade. She got an extended warranty to cover the car during the entire loan. Now this car is doing the same thing and more. The road noise has increased - similar to the previous Focus. In addition, the car has a shuttering when you excel from a stop. We took it back and after several months waiting on a part - the dealership fixed the problem (so they said). It has only been a couple of months and the shuttering has started AGAIN!!!! I'm going back with her again. They are going to fix this car or give her one that doesn't do it. Dealership wouldn't make it right. They said it was "normal" and was not anything that needed repair. If that was the case, why did they try to fix something that wasn't broke? We was able to work with another Dealership - Modern Nissan - in a trade. She now drives a Toyota Camry and is thrilled to be rid of her Ford headache
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Stay Away
Unfortunately, but honestly, when asked, I always warn potential buyers to stay away from these cars. On paper, it seems the ideal car - economical, fun to drive, and nicely equipped. But the truth is my car has been plagued with issues since day #1. Like many others, I have been dealing with transmission issues that cause erratic shifting. Plus, interior trim, software, and interior rattles that have taken more than a year and half to even begin the process of solving. Bottom line, Ford doesn't stand behind their cars, and doesn't invest in customer satisfaction or making this car the car it claims it is. Don't trust one review. Before you plunk down money, search online. Be warned...