Used 2014 Ford Focus Consumer Reviews
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One Huge Problem
Gilbert G., 12/31/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
24 of 25 people found this review helpful
I just have one complaint about this vehicle, but that one complaint makes this vehicle extremely unreliable. The vehicle's transmission has flaws that cannot be fixed by Ford. I have taken my vehicle into the dealership for transmission problems a total of 4 times. Every time it has been at the dealership ive been without a car for a week or more at a time. The vehicle makes grinding noises, shutters, slips gears, and transmission overheats. Everything else could be ignored except for the transmission overheating. It's gotten so bad, that when stuck in traffic the vehicle instructs you, through the small screen in between the gauges to pull over. When the transmission starts to overheat, you can really feel the vehicle shake and pull hard. Its gotten so bad to the point that I was almost stranded on the freeway at almost midnight, in some of the worse traffic I have ever been in. I had to pull over 3 times and after the second time I had to call into work because I did not think I was going to make it out of the freeway without being towed by AAA. I know this vehicle cannot be fixed no matter how many times its taken into the dealership, and even though my warranty was extended to 100,000 miles I know problems will continue.
transmission issues that they will not fix
eileen, 01/04/2016
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
70 of 76 people found this review helpful
The 2014 Ford Focus has major transmission issues-"shudders' to the point of stalling. No one will fix it.
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Repeat Buyer Disappointment!!
D M Warden, 02/05/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
14 of 14 people found this review helpful
This is my 2nd purchase of a new Ford Focus. The first was a 2011 which I loved. Great mileage, handled well and reasonably priced. I traded in the 2011 for a 2014. Initially I felt once again I'd purchased a reliable mid-size sedan which handled well, had great mileage, was comfortable, roomy and in my opinion a classy looking car. Approximately 17,000 miles in I started having acceleration issues. The car would jerk and was slow to get up to speed when accelerating. I had a scary situation when I was going up a ramp in a parking garage and it felt like the car was going to lose power and roll backwards. The sputtering and jerking usually starts after driving the car for a while. I've had the car inspected by a Ford Dealer and was told I needed the clutch assembly replaced. That was over a month ago. I contacted the dealer today and was told that clutch assembly parts have been ordered for many customers and none of the parts have been delivered by Ford. With all the complaints I don't understand why it's taking so long for the parts to be delivered. I have no choice but to drive my car everyday but I have to say the complaints I've read make me very leery. I'm also disappointed in the customer service and customer outreach due to I was never contacted by Ford or received any notification regarding the transmission issues. It was only after I heard about a report on my local news and I started doing some investigation on my own. When I purchased my 2nd Ford I could see myself being a Ford customer for many years to come; now I'm not so sure.
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lemon lemon lemon
mavoiture2014, 05/03/2015
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
21 of 22 people found this review helpful
Transmission is terrible! It hesitates, jerks, jumps, shudders and is unsafe. I bought this car brand new and the issues are becoming increasingly worse. I have had it in for repairs and the service center assured that it only needed "reset". It operated slightly better for two weeks. Then warning lights appeared stating that the transmission was too hot. So there I was with a brand new car and left stranded in a traffic jam. I purchased this car to alleviate stress of car problems and for the safety ratings. I made a terrible choice.
"I thought I was going to die driving this car"
Cindy, 07/16/2015
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
29 of 31 people found this review helpful
I have always purchased Ford products in the past but, I am really re-thinking did I get a lemon with this 2014 this Ford Focus You should feel safe when you drive a new car not worried about it bogging down on the road. I have taken my new car in twice now, once the dealership replace the clutch and now they replace the transmission modules. The dealership told me right off the bat there is backlog of cars waiting for a new clutches again. I drive on the highway and was horrified when I tried to get car to speed up so a semi-truck could get off the ramp and my car acted liked the transmission stuck in gear. I am scared to take my grandkids in my car just in case the transmission locks up and caused a wreck that could hurt them. If Ford can fix the problems in a timely manor either by putting another transmission in or they should have to buy the cars back from the customers for want they paid for them. Buyer beware please do research before you buy this type of car for your own safety.
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