Used 2014 Ford Focus Consumer Reviews
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Transmission problems headed your way
I bought the car brand new and after 7400 miles I am having transmissions issues. It shudders bad and has issues trying to climb hills. Fuel economy is around 30 miles. Ended up trading in the car, because after the clutch was fixed at 7400, it started to go again at 9900. Owned the car for 20 months.
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P.O.S.
I purchased my 2014 Ford Focus in May of 2014. I liked the car at first, but in the first few days of driving it, I noticed the quirkiness of the automatic transmission. When I was test driving the car the salesman told me not to punch it because the engine was not broke in yet. But now I know why. It was because the car will hesitate we attempting to quickly take off from a stop. And the hesitation is significant. At the 3,000 mile mark, the fuel pump in the gas tank went out, leaving me stranded. I had to have it towed back to the dealer to have them install a new fuel pump (Under warranty). At the same time I had them replace one of the back passenger windows because of a scratch inside the glass itself (Also fixed under warranty). Now at the 10,000 miles, the car is starting to shudder when in slow traffic. There's also a clunk sound when accelerating from a slow speed. I'll never buy a Ford again, and Edmund's needs to re-think their review of this car. I should change my review to a two star rating but I've already spent too much time on this POS. UPDATED: I unloaded my Focus in December of 2016. I had been a Ford guy for 50 years, Ford does not stand behind their products. And, I’ll never own a Ford again.
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- SE 4dr HatchbackMSRP: $2,70078 mi away
- SE SedanMSRP: $6,29190 mi away
- SE SedanMSRP: $9,42777 mi away
omg me too
so like everyone else I'm having transmission problems and I wish I'd read this before buying. I went from a Honda to a ford. sigh. it's dangerous. been repaired 3 times. I want to know how 'reasonable' and 'safety' are defined by the California lemon law.
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My lemon Ford ...and I'm not talking about a color
I have had repeated transmission issues with the Focus. The third time is certainly not a charm :( Both the dealership where it was purchased, and papa "Ford" do not stand behind the product they sell. Turn away now and run...don't look back, just keep running. This is not a safe car and once they have you hooked...it's your problem and not theirs. This is an update post Since writing the previous review. I was almost seriously injured in this car, when changing lanes and accelerating. The car jumped forward, then shuttered and almost stalled. The truck from the opposite lane just narrowly missed hitting me. I took the car to a different Ford dealership, since the last one was less than honest. The transmission module and clutch were replaced (note this is now the second clutch replacement) and reprogrammed it. Then about 2 weeks later, I receive a notice from Ford regarding the transmission and potential failure....just a wee bit late...and a 10 year extended, transferable warranty. Although the new dealership had much better service, the problem continues to persist. The car has been reprogrammed about every 2-3 months. I really don't want my problems extended for 10 years :( Ford doesn't care about customer service or satisfaction. (Oh, and now there is a recall for a door latch issues.). Well after almost 18 months, I received an acceptable settlement offer from Ford in the 11th hour before the pre-trial hearing. I am no longer driving a lemon, or a Ford vehicle. The stress level has dropped by a factor of 10. For anyone stuck with the transmission issues....it does not seem to get fixed... I would suggest ditching if you can. Best of luck. Bought a Buick Encore - so very much better. Never a Ford again!!!!!!
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Stay away
Bought the car in 2014, already on my second clutch replacement. Ford knows about the issue but chooses to sell these vehicles away. The car shudders going into 2nd gear and sometimes the acceleration is just not there. These cars should be recalled. Update. Still a pos. Ford still doesn't care. Going on clutch #4
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Do use as a Drivers Training Vechicle
First off I love the look of my 2014 Focus SE Hatchback. It's a beautiful car, comfortable to ride in, fun to drive, that is until the transmission started acting up at a couple thousand miles. I took the car to my dealer and he explained to me that the car has a manual as well as automatic transmission. He said when you drive a manual transmission the car will roll back and hop until you finish shifting. I told him that I know how to properly drive a manual transmission and I don't hop around when shifting. I have to keep apologizing to my students that it's not them that's the problem, it's the car. We teach the kids how to do maneuverability for their driving test and after about 10 minutes of driving forward and backward through the cones, the car will no longer go in reverse and the transmission overheats. This if my 4th Ford and my 3rd Focus and also my last if something is not done about this issue. I have had it in and it has been "reprogrammed: 4 times in 2 years and I finally have an appointment this month to finally fix the clutch. I loved my 2010 Focus. It was one of the best cars I have ever owned. Ford really got me this time. As soon as I am able I am trading it in even though I will probably take a loss on it.
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Stick with the manual transmission!
So, I had done thorough research on this model before electing to buy it. Whenever a new model comes out with a flashy new part (like an automated manual transmission) you watch it to see how it does. As soon as I heard the automated manual had issues, I simply elected to not purchase anything but a standard. Since purchasing brand new in 2014, I’ve had a great experience. Car holds up well for long trips and around town driving alike. I’ve had zero issues with the transmission or engine; both are still just as smooth as the day I bought the vehicle. The interior has held up well, and is comfortable for just about any trip as long as it’s under 4 hours. Anything greater requires a stop and stretch. Gas mileage is good, even if it’s not what their estimates say it should be. My only issues have been my battery dying (in Texas it’s not surprising for a battery to not make it’s stated life expectancy), and a tire pressure sensor that I had to replace under warranty. Otherwise, just general maintenance at and upkeep at stated intervals in owners manual. I feel that the car is definitely worth considering if you’re looking to buy a small, economical vehicle that’s not completely devoid of character. Just learn how to drive a standard, so that you can avoid the problematic automated manual.
Very poor transmission
I have a 2014 Ford Focus, and the transmission/clutch was terrible, tight and jumpy; has shuttered for the entire 2 years I've had the car. However, Ford just replaced the clutch unit, and it runs beautifully. I give them credit for making things right.
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Dangerous Transmission Stay Away
Ford should not allowed to sell cars with this auto-manual transmission. It is dangerous. I've almost had 4 accidents from it. Twice it jumped in front of cars when i did not want to go and twice when I was turning in front of someone it did not go when I needed it to. Then it is jerky the rest of the time at low speeds like stop and go traffic. I've had it in to the dealer 4 times so far. They have replaced and reset the control modules but it has not helped. Ford has extended the transmission warranty but if they're not going to fix it what good is an extension. If I had known the problems I never would have purchased it.
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Okay Folks Listen Up About Ford Focus 2014
My daughter-in-law bought this car NEW in Jan. 2015. Nothing but a big problem. Before first car payment it had to be towed in. Now a "transmission shutter" FORD deems as not bad enough to fix yet! I've been in the car myself. Totally an accident waiting to happen. Will be taking whatever course of action that needs to be taken to see this matter is resolved. Customer safety and satisfaction comes first.
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I should have heeded warnings.
We purchased the Titanium package 2014 Focus in August 2014. It was sort of a rushed purchase because of a situation we had at home. At first we loved it. It was comfortable and efficient and looked pretty decent for a 4-door sedan. It now (Aug 2015) has about 4000 easy miles. It has always been babied and garaged and serviced regularly. We were thinking all along "why are people complaining about the Focus?" NOW we know. At the low mileage of 4000, last night the car showed us its real performance. It started jerking and fluttering and stopping and starting, really scary on the road. Then the engine light came on. We made it home thank goodness. We're taking it to the dealer Monday and I am already anticipating a scene or non-help from what I have read on numerous reviews. This really irks me. We bought a brand-new car thinking it would last at least 10 years for us (like most of our non-Ford cars have always done). This is our very first "lemon." What happens remains to be seen, but I am not optimistic. The salesman looked us straight in the eye on the day we purchased this car and smiled and said, this is a "great little car." What a joke. He HAD to know the problems.
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Transmission Unsafe
7 months in - stranded twice by transmission errors. First one said "Transmission Overheating - Stop When Safe". Dealer in CT worked on it for five days but did not enter work into Ford system. This time received "Transmission Failure" message and car went out of gear while driving. Almost rear ended. Brought to original dealer in NJ. They found a code for a Service Bulletin about not being able to put it in reverse, which wasn't the problem, but can't find anything else wrong. Left with unsafe car and no options. Absolute junk
Never Again
This car has been nothing but trouble. For years I have been Japanese car owner and I made a colossal mistake by buying Amercian. The transmission shudders, lunges, and loses power. It is dNgerous and I have taken it a number of time to the dealership for repair only to be told "it falls within Ford specs". It's dangerous to drive, the engine is unpredictable.
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Ford should recall these transmissions
The transmissions in these cars are junk I totally feel like the sales people are aware and instructed to hide everything and get rid of these cars at any cost .... I got totally screwed..... I feel ripped off and lied to I pay cash for this car and its been in the shop 4 times in less than a year 2 new clutches have already been put in. I wanted to trade it in and Ford refused by saying I would not get half of my money back on the trade in that I paid cash for this car ...one week after I bought it. Ford needs to recall these transmissions or at least stop making them if you're buying one get ready to be treated like it's not fords problem. I bought this car for my daughters graduation for her to use in college and it's sitting in my driveway right now I don't even want her driving it its so unsafe Thanks ford thanks
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Cheap! thinking of lemon law
I have had my car since February 2015, been in the shop three times. Have had a defective tire, and a/c vent fall apart, and they claimed they had to "reprogram" my transmission. Well i Had a road trip from Florida to Kansas and back. Well going through the mountains in Chattanooga TN, the car started shaking and got stuck in a gear. At most I was only able to go 55 and when I hit my brakes to see if it'll get unstuck, it got stuck going 40. I had to literally floor the vehicle to get it to accelerate. This car is a piece of junk. I am so close to filing a lemon law. The company says it's the type of transmission. I'm sorry but if I get stuck in a gear and can't accelerate, that is an issue that better be fixed. Great gas milage though!
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18,000 miles on 2014 Focus transmission shot
Bought in June of 2014 and by September of 2015 and 18,000 mile automatic transmission is shot. Dealership said they will replace it but not happy my new car has big problems already. Makes me scared to keep it past warranty. Meanwhile my Nissan has 38,000 miles on it with not even a light bulb out. Very sad to see Ford quality go down tried to buy American to support the company. Buyers beware of Ford Focus.
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To be honest....
Okay what you've read about everyone else's experience with this car is basically accurate. I've had my focus for about 4 months and I'm beginning to experience all these transmission problems. Hesitation, spuddering, slow acceleration. Fortunate for however is that I had manufacturers warranty, but that doesn't make me happy knowing that this isn't going to be the first in going to have transmission failure... So to sum it all up id recommend waiting for a newer model that will be more effiecnt than the 2014 sedan.
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From Taurus to Focus same issues
Several years back I had a Taurus wagon and transmission needed to be replace 3 times. Twice by ford and after going to transmission professional I was shown the cheap part Ford had put back into my transmission and was shown the upgraded parts need to make my transmission work. Transmission professional told me the same transmission was in the Ford Escort and to sell the car as fast as I could. It has not changed on the Focus garbage transmission had to visit Ford garage 4 times before transmission is replaced. I would pick up the car from ford drive down the street and pick up the mechanic to show him it was still not working. The Mechanic told me it would not get fixed until I had come in 3 times. Ford wasted my time, cost me money away from work, worried me every time I went on trip. Folks, DO NOT BUY A FORD!!!!
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2014 focus se
Dont buy any ford focus from 2012-2018!!! Don not buy it !!!! Worst transmission and TCM problems on this car!
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FOUND ON ROAD DEAD ...comfy to wait for help in?
roll back on hill: I have had several instances where this has almost caused an accident on the road where my car that was a safe distance in front of other cars began to roll backwards having to hit my gas or press my breaks in order to prevent impact. My car has rolled over 10ft backwards. Auto max keeps saying it's what its "SUPPOSED" to do saying that and the shuddering, shifting hard and jumping is too. Contacted Temple Tx ford and explained the situation and how we were being treated and they had us meet this time with the actual technician for ford at Automax in Killeen where he witnessed the roll back first hand and my husband having to intervene by pressing the gas to go forward before hitting a dealership car. He seemed very surprised and told us right away it was unnatural and he would definitely need to contact ford to look into it further. We went back into service where he told the Service guy what had happened, service continued to claim rolling back 10 feet or more was normal and the tech began to agree...within five minutes... we are paying extra to insure that if we have to leave it with them like we have been needing to do so much we would have a car since both my husband and I need to work. WE HAVE NEVER BEEN ABLE to use a car being told that they don't have one available and there is a waiting list to get them. They have recently bought a shuttle bus to haul everyone with. I have NEVER SEEN a loaner car by the way. they kept the car for a week only doing the one thing they only do...Reset the computer. We have done this 3 times and I will be taking it in again since my problem hasn't been fixed
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Car shut off at 70 mph
First let me say, I love my car. Except for one small problem, it keeps trying to kill me. My problem started in August of this year, the car would turn itself off while driving but would immediately turn right back on. We took it in for repairs at the dealership we bought it from. They kept it for 4 days and then called us to come get it. They said they couldn't fix it because they couldn't duplicate the problem. I called Ford Corporation and talked to their regional service area manager. She seemed very pleasant and arranged for my car to stay with the dealership for awhile longer and even made sure I had a rental. At that point I was very pleased with the service I had received. I bragged to everyone about it. I get a call from the dealership staring they reprogrammed the transmission control module on my car and I could come and get it. After four days of having my car back, I continued having the same program. This time I had a video of the incident. I started recording the driving of the car after the issue happened a second time. I took the car back into the dealership. They've had it for over a week now. They cannot duplicate the issue and all but ignore the fact there is a video. I called the Regional lady back and she was horrible. She told me to drive my and that the issue will just eventually get worse. I asked her how long was I suppose to drive it, until the warranty was up or I died in an accident? While this issue has gone on, the car has stopped dead on the highway while driving it. No control, no power. Just dead. This car is very dangerous.
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do not buy select shift 6 speed auto
This vehicle shifted fine for 2-3 k miles then started acting crazy. I took it back to the dealer they said it just needed the computer reprogramed - on the way home it was still doing it. I took it to a different dealer a few weeks later with the same results. The two Ford dealers keep the car overnight both times and would not give me a loaner- one of them did have a shuttle to take me home and pick me up the next day. I don't think they know how to fix them and just tell they did something and send you on your way. This is a great car otherwise. I have tried to trade it in but at three dealers (different brands) I was offered 11,000 on trade in -very sad ! It is embarrassing to have friends ride in it. Ford needs to recall these cars and FIX them. I bought a Ford because my son-in-law works at the Louisville assembly plant but this is my last. Update: took Focus back for third time and told dealer to test drive it to experience the shift problems. Picked vehicle up the next day with the exact miles on odometer as when dropped off. Problem still there. Ford clearly does not listen or care about their customers. I have since traded (unloaded) this car for a Volkswagen (made in TN) a far more superior car. I am also a participant in a class action suite against Ford to recover lost trade value. AVOID FORD FOCUS
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Horrible car!!
This car is nothing but awful. Our model was equipped with leather, sunroof, etc. but it was junk. There was not enough room, it was too small, poor viability, and the engine was horrible. It has very little power, and it shakes, shutter, and sputters CONSTANTLY. It has been doing this since it was drove off the lot. We checked with the dealer, but other people who bought the car from other places had the same issue. I give this car two thumbs down. We now have a Dodge Dart and it is so much better!
Transmission is HORRIBLE
My wife and I unfortunately bought this car (2014 Ford Focus SE Automatic) in April 2014 from Randall Reeds Prestige Ford. From the time we test drove the car it felt very jerky, but assumed it was from not being used to driving a small car. (Previously drove 2003 Chevy Suburban and 2007 Dodge Durango) The first week we drove the car it continued to feel very shaky at rest and worse at take off. I spoke with a gentleman from Ford voicing my concerns of receiving a defective car. He assured me it was the way the transmission was "made", and that there was no issue. WHAT?! Stay away from this car, seriously. It is a nightmare.
Do your homework.
I got thrown into buying this car for $12,000 with 14,000 miles. I originally thought that how it changed gears was just how I was driving in traffic. Until the other day when I was driving in traffic home from work and my car jolted forward. I googled and found out that my car was recalled last year and that these transmission issues are common. I called Ford to see when I could take my car in and the guy talked to me as if I was a stupid girl. They won't give me a loaner car either, even though this is their fault.
Looks and sales man can be deceiving
I don't typically sign up for websites to do reviews but I will this time. Do your homework before you even consider this car. I've had this car for 8 months and I'm already trying to figure out how to get out of this upside down car. When I first test drove it the test vehicle was fine. I had seen a couple reviews about the transmission being a little jumpy but the sales man reassured me that that issue was very rare. No. I had it less than two months, took it in 4 times, and was without it for a month and ford treated me horrible. called headquarters and got dismissed there too. I've had such issues with a new car. Ridiculous! Don't do it pay a little extra and get a better car!
Focus transmissions are bad
Do not buy. Period.
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Gave it up
Dissatisfied with driveability of th car and traded it for a new car.
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TERRIBLE TRANSMISSION - DO NOT BUY
I purchased this car in Feb 2014. Almost immediately after purchasing, it was shuddering, and jerking. I took it in for "reprogramming". It shuddered worse. I took it back, and it was admitted by the Ford staff, it's an ongoing issue with their new transmission, and they've increased the trans warranty to 10 years. They've KNOWN about this issue, and sold it to me anyway?! I had the clutch replaced, it was making grinding noises but stopped for a few months until the other day, when it lost all power for a few seconds on the road, in traffic (luckily slow), then the transmission kicked in, and my whole car lurched forward. Luckily I didn't hit anyone. Very unsafe!! DO NOT BUY!!!!
I was dumb enough to buy 2 of them
Car 1 Clutches replaced first week. Tire, glove box door, water leak, bad brake booster, brakes locked up, heat air not working normally, popping in dash, front end suspension, dealer left it sit with bird poop all over so paint is now ruined. Purchased 8/27/14 been in the shop going on 120 days now. Ford refuses to fix because I hired an attorney and they are not supplying the rental vehicle.
Lemon?
After owning a Ford Focus EV for a year, I advise consumers to be very skeptical about them. I loved it at first, until the battery died several times at stop lights! We were told it needed a software update to fix the problem. That seemed to work for several months, until the battery died completely again. Having an almost brand new car and then having to deal with towing, figuring out how to get to work with out it, etc., is a tremendous hassle and downside. There are no substitute cars because substitutes won't be able to use the car pool lane. Dealers have very little knowledge about the Focus EV, which also is incredibly frustrating. Overall, a very bad experience with this car.
Ford Focus Sedan SE
I have always driven Hondas and Toyotas, this is my first Ford purchase and I absolutely love the car. I did a lot of research, test drove many similar priced vehicles and I loved my Focus the moment I test drove it. The car has great visibility, engine is very quiet.The transmission is a little slow to react at times, but that could be because I am used to driving a clutch. The engineers at Ford really put a lot of time into many of some of the little details a few examples, you can roll the windows up after the car has turned off, and the radio stays on until you open the door. I am overall very pleased with both my car and the buying experience. Highly recommend this car.
Before you buy a ford focus -Please consider this
I bought my Ford Focus New in 2014 In a short period of time there was issues with shuttering in my transmission. I then had the trunk pop up 14 or 15 times a week while driving It's been almost a year since I bought it and it still has issues. The transmission acts the same and the trunk keeps popping open. I've had it to the garage numerous times. Fords warranty in my opinion is worthless. It seems like the Ford Mechanics favorite phrase is "can not duplicate" this enables them to avoid a lemon law and not repair the vehicle Ford extended my warranty to 75,000 But I have to pay them $100.00 each time I take it in, even with the same issues that they could not fix I would never buy a Ford Ever Again I WILL TRADE IT OFF THE 1ST CHANCE I GET, EVEN IF I TAKE A LOSS ON IT. Consider this when buying a Ford !
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Poor Shifting Piece Of Crap
This was not one of Ford's better ideas. The automatic transmission is a piece of engineered junk (that's a compliment). Shakes and stutters when you start. Oil leak under the timing belt. Custom gasket kit required to repair cost of $1,200. Have owned 5 ford products and this is the 2nd lemon. Will never purchase another FORD (Fix Or Repair Daily) vehicle. When the car dies the garbage parts are being sent to the manager of quality in Dearborn Michigan. Luckily I was able to obtain his street address.
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Terrible Transmission
I'm usually not one to write a review on anything, but I just couldn't get over the terrible transmission on the 2014 Ford Focus automatic. I am at 12.5k miles, and the jerking/shaking between 1st and 2nd gear is consistently getting worse. I first noticed it around 5-7k miles and thought it was just in my head, but a few thousand miles later it was obvious to anyone riding along. From an outside perspective, I must look like a man who can't drive a manual car. The car jerks the worst if I'm starting out from an incline. Once I get to 2nd gear the car seems fine, but living in a city with many stops, it is very uncomfortable. If only I had read some of these reviews earlier.
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Ford Focus
The Transmission shakes at low speed. The trim and seats are already showing signs of deep wear after a year. This is a cheaply made car. Do not recommend at all. The transmission was repaired under the recall. still do not recommend this car to anyone.
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I will never buy another Ford
For the purchase price, I am seriously disappointed! Bought it brand new from the dealer, after 50,000 miles the transmission needed $1,000 worth of work. Now it seems like every 50,000 miles the transmission needs $1,000 worth of work due to a design flaw. The interior is super cheap plastic, I have lost or broken quite a few plastic clips and screw covers. The engine was it's only saving grace until this past weekend. It used to be peppy and good on power, but this weekend it started surging and sputtering. The OBD codes were for misfires, so I replaced the spark plugs and ignition coils, $350 repair didn't fix it! Tried to check fuel pressure, there is no schrader valve connection on the fuel rail to check pressure. Had to take it to the dealer, we will see how much this will cost me. Engine light keeps coming on for the catalytic converter, I replaced the O2 sensors, but the light still comes on. The entertainment system is quirky, sometimes it will not connect to blue tooth or the USB with my Ipod hooked up. I have had to shut off and turn on the radio multiple times to get it to connect. I got a new cell phone, it was a pain to get it hooked to the blue tooth for hands free operation. When using the blue tooth for a phone call it is so quiet I can barely hear it at highway speeds, I have to turn it up to full volume. It handles well, you can really throw it through some turns, but that's no saving grace. Bad weather sucks! it hydroplanes in the rain, it floats on top of the snow when it snows. The climate control is good. The interior is super small and cramped, I barely fit with the seat all the way back. It take alot of effort for me to crawl out of it, I'm 6'1". There is no use for the back seat, no one is ever fitting back there!! The best use is to keep it folded down for cargo capacity. Fuel mileage is rated at like 38 highway, I get like 32-34. Resale value SUCKS! I still owe $8,000 on it, trade in value is only $3,000!!!!!! Less than half of what I owe! I can't even trade it in to get rid of it! Blue book for private resale is only $6,000. I was hopeful when I bought it, it was my first ford, and my first brand new car. Now I am severely disappointed.
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Roller Coaster
The transmission is horrible. They said it wouldn't be so jumpy after 1,000 miles. Well...now that I'm at 4,000 I feel like I'm riding on a roller coaster. I work a lot and now I have to find time to take it back again and have them figure it out. If they can't figure it out, it will become property of Ford. I can't wait for my lease to be up.
Unreliable with many defects
I purchased my '14 Focus brand new with less than 50 miles on it. In the last 5 years, I have had an unbelievable amount of problems with the vehicle -- primarily with the transmission. There is a known defect with the clutch assembly design that they clearly have not been able to figure out a fix for since I am now on my sixth clutch assembly replacement. A service manager at one of the Ford certified service centers informed me that he has seen a Focus that had 14 clutch assembly replacements. Despite the fact that this is a KNOWN issue with the model, Ford isn't doing anything to help drivers affected by it. It is not covered under their extended TCM warranty and the second to last time I had it in for replacement the dealership called to tell me it would be an $1100 fix. Thankfully, my dealership is absolutely wonderful and they dealt directly with Ford corporate to get an exception for my vehicle, which meant I only had to pay a $100 deductible. Considering Ford created this issue and then sold these vehicles in the condition they are in, it should have been free, but I digress. The other transmission issue I have is with the aforementioned TCM. This didn't start until year 5 of owning the car, but it's been an absolute delight to deal with. The vehicle will start failing while traveling on highways between 60-70 mph and go through bursts of losing power before it finally displays a message on the dash "Engine fault service now." You would think with such a terrifying message that the check engine light would come out, but that does not happen. In fact, the car doesn't even store a code related to the incident. This results in you having to bring the car to a certified service center time and time again hoping that they'll be able to duplicate your issue so they can attempt to make a fix. The temporary fix for the issue is to pull the car over, turn it off, and turn it back on again. That forces a manual reset which erases the error message from the display so the dealership doesn't have anything to go on. Just genius engineering from Ford on that one. The car may get decent gas mileage and offer more usability than you think it's going to (I fit five six-foot porch posts in it with the back seat folded down), but it's not worth it. If you're thinking about buying a used Focus I recommend you run as far away as you can. Don't do it!
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Do not buy
Transmission issues galore
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NOPE!!!
You couldn't give me another Ford. Bought this with 2,200 miles on it and had it to the dealership 2x with exactly ZERO help from them or Ford. I guess the only positive would be that it would definitely put a crying baby to sleep with all the jerking, vibration and abnormal noises it makes while driving. It is down right embarrassing to even have passengers in this vehicle and drive down the road. I don't understand even with a car over two years old they still don't have a solution to this unacceptable reaction to just pushing the acceleration pedal. This could get 50mpg and I will still say NOPE!
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STAY CLEAR OF FORD FOCUS, ALL HAVE TRANNY PROBLEMS
Research complaints, shifting transmission, dangerous
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STAY AWAY... from Ford
(Car is A/T) Dual-clutch trans may be the worst A/T in history. It was horrible originally, is still terrible. IT'S A FAILED DESIGN. UPDATE (2018): Dealer and Ford repeatedly refused to acknowledge obvious problem or do anything to alleviate it. Finally traded car in (and took major beating on the trade). Since it appears Ford is getting out of the passenger-car business, maybe it doesn't matter to them. STILL, the apathy displayed by a major dealer AND the manufacturer should be a warning to anyone considering ANY Ford product. UPDATE (2020): So now, almost 10 years later, it comes to light that this trans was, in fact, junk, and NEVER worked and never COULD have worked. Ford is ponying-up some money to past owners who can document direct financial loss. But what about those of us who lost thousands of dollars when we traded/sold these miserable vehicles??? ... No help there, of course. Thanks again, Ford... HORRIBLE PRODUCT, HORRIBLE COMPANY. UPDATE Aug 2020: Lawsuits and investigations -- including criminal -- are ongoing (see Detroit Free Press). Documented statements from Ford engineers during development have stated this trans never worked properly and could not be made to function properly. There should be huge fines and civil penalties, as well as payment to anyone who ever owned one of these pieces of trash.
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Good for what it is, don't expect a luxury car.
I have owned this car for the past 10 months. I did my research on this vehicle before I bought it and I knew what I was getting myself into by purchasing the DCT transmission. Not going to lie this car absolutely sucks in traffic. It lurches and lunges along however Its the best car ever on the highway. My job sometimes has me commute a lot all over the city (and state) and the car is very smooth on the highway. Acceleration isn't an issue and it gains speed quickly (quickly enough to merge and pass cars safely that is). Ive put on close to 15 thousand miles on it so far and I still really like it. I have the SE hatchback (in the very nice Tuxedo Black) great for hauling all the stuff I need. The back seat is very small but I rarely have people sitting back there for long so space isn't an issue. It also does surprisingly well in the snow. Being from southern Ohio I had to drive it in a lot of it this past winter and not once did i get stuck. I get great MPG and average 32 mixed driving (mostly city). I have learned to live with this car and I hope the car will last as Im ok with the DCT quirks but Ive heard mixed reviews about DCT reliability in general. UPDATE: Had clutches replaced twice and then the car just died on the road in April 2017. I really wanted to like this car but upset I dumped it at a Ford dealer where I traded for an Escape. I really didnt want to trade but the reliability had gotten so bad I knew I couldn’t afford warranty repairs once the warranty was up. Update: The DCT transmission is having serious issues. Owning the car now 15 months and over 19 thousand miles the shifting nearly stalls the car few times a trip. Ford is replacing my clutches but I won't get them until July or August as the wait time is 12-16 weeks on back order. Still like this car but I wish I bought a 5speed manual.
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STAY AWAY
I have had this car for a little over a year and it has been the worst purchase I have ever made. I have about 45k on the odometer and will be trading it in as soon as the extended warranty runs out. First problem problem at about 10k the abs and traction control lights came on. Took it to Ray Varner Ford and They had to order a speed sensor and wiring harness and was told to bring car back the next day. Took a second day off from work to take car in once again but after I made the hour drive to the stealership they told me that the part had not came in and to call back to check tomorrow. Kept calling back but the parts never came in so after I gave up on that dealer I took it to Lance Cunningham Ford. I had started to notice a faint roar and informed them of the roar also. They diagnosed it with the same problem for the ABS and had to order parts. They couldn't find the roar and basically told me I was hearing things. Took the car back a couple of days later and they repaired the ABS light issue. At about 25k the same problem with the appeared. Took it back told them the roaring noise was louder. Once again I needed to come back for parts for the ABS. They found that the roaring sound was from the tires in the rear was cupped due to an alignment issue and that was not covered under warranty. They wanted about $400 to repair the alignment and put on two new tires. I declined and took it elsewhere for half the price. Took it back and had the ABS issue taken care of once again. At around 35k the ABS came on once again but by the time I could get it to a stealership I had already turned over 36k and the warranty was out. I took it to a different dealer and they diagnosed it with a bad ABS module this time and it was going to be a $2500 repair. They even told me that the ABS module should have been replaced the first time and it had caused the wiring harness and speed sensors to go out the first couple of times. They called corporate and Ford refused to pay for the repair. I had purchased a third party extended warranty when I bought the car and they paid for most of the repair and it only cost me around $100 and two more days of missed work. I totaled it all up and these repairs although under warranty ended up costing me around $2200 in missed work. My last car was an Accord and it had one problem with the radio while under warranty and they brought out a loaner car and picked my car up. I made it 340k without any repairs other than routine maintenance. I will trade this in for another Honda as soon as the extended warranty is over.
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P.O.S NEVER AGAIN!!!
Dealership sold me this new car back in 2014. From the start the transmission was jumpy. Taking off from a stop that car shakes back and forth like it doesn't want to go. This type of acceleration is dangerous if you need to get out of the way. Dealership was no help and I was told there is not fix except computer updates which don't work. I have had 3 computer updates since having the car. I will never buy from Ford again. Value of the car went down quick. Now that I have had it long enough and paid of enough it will be traded in for a better car NOT with Ford. I will be surprised if someone doesn't get help with this issue. I was told sales reps do not have to tell you about the problem. No integrity!!
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Pretty good deal, but a few small flaws
First off, I don't have the transmission problems because I drive the manual version of this car. My gas mileage is great. I drive a little more highway miles than stop and go, so it my averages are skewed on the high end, but it has to get ~33/39 (I average about 37) in the warmer months and ~29/35 (I average about 33) in the winter months. The original price of the car is good and my car payments are definitely manageable. I haven't have to have any repairs. My bluetooth connectivity acted up once, but all it required was pulling the fuse, starting the car, turning off the car, and putting the fuse back in. Overall, I do wish to change a few things: during winter, the wipers sit really low, below the reach of the defrost, so if it's really icy and they freeze, it's impossible to dethaw them. Also, the contours of the car mean you have to wipe away snow above the door or else it will fall onto the seats as you open them. Apart from winter worries, if you have a passenger, the bar between the passenger, the seat, etc. block the blind spot more than I am used to. Also if there is a tall cup in the frontmost cup holder it interferes slightly with the gearshift. Overall these are minor flaws, and overall I am very happy with it.
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Fun to drive, comfortable and quiet
We have about 1300 miles on my new Focus Titanium Hatchback, black. We purchased the special handling package. I love how the car drives, suspension is solid but comfortable, steering is tight and responsive. It's not a race car or the ST for that matter, but it has a sporty, peppy performance and gets incredible gas mileage. We have a van and use this car to commute to work, run errands, etc.. did I mention - gas mileage is amazing! The car is quiet, comfortable and has all the bells and whistles. I would not hesitate to take it on a long trip. As a rule I am not a fan of compact cars but this one has me sold - It's a fun car and my wife and I both look forward to driving it!
Do not buy this car!
Before you do anything, Google "2014 Ford Focus Transmission Problems." You'll find that thousands of people have had the exact same problem I'm about to recall on here. On the third day of owning this car the transmission started to slip and shutter. I took it to Ford and they said it was "normal" and sent me on my way. Three weeks later the seals near the clutch started to leak as a result of the shuttering, so they kept my car for 2-3 days so they could replace the seals and clean the clutch. A week later it started slipping and shuttering again. They again will not help me. They will blame you, they will say you drive the car incorrectly.
2014 shaky focus hatch
Transmission is worst I've ever seen. Auto that feels like it's slipping. Terrible lag. Dealer (Freeway Ford) says that's normal for this type of transmission. JUNK transmission. Don't buy an automatic Focus. I ended up trading away. Lost my butt on it. Now, a couple of years later, Ford supposedly is going to offer a settlement to those that still have the Focus. Nothing to those who got rid of them so far. Disgusting thing is Ford knew all along the automatic transmission was junk. Yes, Junk! Year later I never did get the settlement from Ford. They didn’t follow through and now instead of fixing the problem they are just going to quit making cars. Losers!
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