Skip to main content

Used 2016 Ford Explorer Consumer Reviews

3.5 out of 5 stars
151 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
3 out of 5 stars

Leaking sunroof

Mike, 03/16/2019
2016 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
3 of 4 people found this review helpful

Sunroof/moonroof leaks. Water builds up in the headliner and pours out of the dome light. Checked the drains and they are not plugged. Ford service said they fixed leak but it still leaks. Went to have fixed 5 times and unsuccesful. Must be a seal problem but hard to find

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse

5 out of 5 stars

The Thrill of Driving an Explorer Sport

Glenn Porter, 10/23/2015
2016 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
4 of 6 people found this review helpful

Wow, I love this car and I love working with my Ford dealership, Jim Burke Ford and Nicole Martinez, who helped me decide on the Sport over the rest of the Explorer lineup. This vehicle has passion for the road, even when there is no road because of the full time AWD and the off road settings, and it is better appointed than my previous Mercedes S class, and the cost of ownership is much lower. The Mercedes tuneup runs in the mid $450 range, the Explorer is $39.95 for its services and it is a lot more fun to drive. I tried out the Land Rover and the Lexus, but none of them have the styling and features this vehicle has, and the others are much more to maintain, and frankly, they are ugly in comparison to the new lines of my 2016.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2016 Ford Explorer for sale near you
Showing 3 of 123 listings
See all 123 listings

1 out of 5 stars

Never again

Kim, 01/26/2018
2016 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
4 of 6 people found this review helpful

I did a lot of research before buying our 2016 Ford Explorer and sadly it is NOT worth it!! I love the concept of it but it has barely been two years and we've had so many little problems with it! It currently has 40k miles on it and I want to be done with it. Within the first 5k miles, the controls for the radio stopped working. Since then, exhaust fumes come into the car when the heat is on, the side view mirrors stick, the driver side memory seating stopped working, the hands-free power lift gate doesn't work, and the 2nd row seats get stuck when they get folded. Oh, not to mention, quite impossible to access the 3rd row seats when you have carseats. I am so disappointed in our purchase. Ford has such terrible customer service that I can't believe anyone buys their product anymore. They also messed up our alignment and ruined our tires before the 20k mark. Never again will we buy another Ford product. I really wanted to love my SUV but it is just too much of a headache and burden than fun.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

Do not buy Ford Explorer not worth the money

Tom Hueber, 12/27/2016
2016 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
4 of 6 people found this review helpful

We’ve had older Honda’s over the years with no issues with them besides normal ware and tare when things “should” go wrong and we paid way less for these cars. So once we decide to give Ford a try and we spend a $30K on a car and get a newer car, all within a year of having a new $30,000 Ford Explorer with 20,000 miles on it we’ve a had a ton of problems with it since day 1. It’s pitiful a $30K car is made so cheap and is basically a [non-permissible content removed]. The first two weeks we had it the drive belt snapped in half while we were driving to Dayton. Within the next month both motors on windows broke and needed both motors replaced. Then we take it in to get brakes checked and they tell us all 4 rotors were rusted and had pits in them at like 28,000 miles, wow rust and pits in rotors already when the car is pretty much brand new. We’ve had the car looked at again prior to 36K warranty expiration for belts because it sounds so bad and loud and they supposedly say everything is ok but you watch one of these belts are going to break again. The leather seats in front are so horrible looking and look worn and wrinkled already and the heated seats barely work but it’s past the warranty and they wouldn’t do anything about it when we took it to Ford so we left as is. Then 2-3 weeks ago my passenger side door would not shut and a piece of the chrome handle fell off around the lock and we finally got the door to shut, went to open door the next day and the handle completely came off and lock fell off. I am surprised the whole door has not fell off the cheap ass thing. Really??? a 2 year old car where the handle completely falls off???? And now we are getting a $380 bill to replace all this shit in the door when Ford did not obviously put it together correctly in the first place. And it’s funny almost every ford has recall on their doors except of course the Explorer. This is so freakin ridiculous. Anyone know what we can do about the door issue with all the other recalls going on with all of their other cars??? Should we call Ford Corporate??? Once we fix the door, looks like we will be trading it in for a Honda Pilot and WILL NEVER BUY FORD AGAIN.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Comfort
4 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

2016 Explorer

Jay Chesley, 12/13/2015
2016 Ford Explorer 4dr SUV (3.5L 6cyl 6A)
16 of 31 people found this review helpful

Just purchased a 2016 Explorer and had the following problems within 200 miles and Ford will not repair stating it is normal. 1. Clunk in driveline. 2. Smell of Gas 3. Knock in Engine 3.5 Twin Turbo. 4. Seat covers coming off. 5. Tran slipping

Performance
1 out of 5 stars
Report Abuse
Items per page:
5