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Used 2004 Ford Explorer Consumer Reviews

4.3 out of 5 stars
367 reviews

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4 out of 5 stars

Body build needs quality control

commentator, 07/07/2010
2004 Ford Explorer XLS Sport Rwd 4dr SUV (4.0L 6cyl 5A)
3 of 3 people found this review helpful

The upper part of the tailgate cracked by itself. It cost $350 to get it replaced. The service guy said this happened quite often. Hope Ford will improve body build quality. Please don't change the exterior look. Everybody loves the outside look, but each complains about the gas mileage and minor body problems. I'd like to buy a new Explorer but am waiting for good news about the body build quality and better gas mileage. Is Ford considering a hybrid version?

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3 out of 5 stars

Nope.....

Jeff B, 09/16/2018
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
8 of 11 people found this review helpful

You wont be 'Exploring' anywhere in this vehicle when your transmission goes....and it will,granted it does have 155 thousand miles on the odometer....It begins when you try to shift from 'park' into any other gear and your shift lever doesnt budge unless you use a small amount of force.Secondly,traveling down the road in first gear and the transmission doesnt want to shift into 2nd gear until around 4,000 rpms(at random) or more...but thats an occassional thing that will eventually worsen over time.Also,no Transmission dipstick to check your fluid level so unless your handy you'll be taking a drive to your nearest mechanic to be put up on a hoist.......i decided to purchase this vehicle because i put on over 200,000 miles on a 2000 model Explorer with absolutely no problems.So,in conclusion would i recommend a 2004 Ford Explorer to anyone?my answer would be "Sure,if you have any extra money in the Bank just laying around so you can spend it on expensive repair costs.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2.5 out of 5 stars

Transmission Problems

Matt, 01/27/2010
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
8 of 11 people found this review helpful

I bought this car with 40,000 miles on it and with service records. 6 months later the Transmission was shot and I spent $2,300 having that rebuilt. 18 months after that the Transmission is starting to slip and the service engine light is on. All I want to do is trade in this hunk of junk for something that isn't going to make me worried that I am going to have to drop $2,000 every year or so on repairs.

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2 out of 5 stars

tyrannical tranny

lisa, 11/12/2006
2004 Ford Explorer XLT Rwd 4dr SUV (4.0L 6cyl 5A)
6 of 8 people found this review helpful

Had this vehicle less than 2 years and with only 62k miles it needs a new transmission. Of course the warranty is expired. All of the mechanics are aware of this problem with the 2004 tranny - and apparently so is Ford Motor Company!

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4.63 out of 5 stars

so far so good

sgtswife3kids, 02/23/2005
2004 Ford Explorer XLS Rwd 4dr SUV (4.0L 6cyl 5A)
4 of 5 people found this review helpful

Sporty sturdy truck, rides like a car. My first Ford - didn't know what to expect, but we are loving it.

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