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Used 2004 Ford Explorer Consumer Reviews

4.3 out of 5 stars
367 reviews

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4.5 out of 5 stars

2004 Explorer Eddie Bauer

mhlohaus, 03/30/2004
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
7 of 8 people found this review helpful

Great Truck so far. We upgraded from the Escape. Another Great SUV. FOrd owns the market on SUVs. I used to like the Jeeps but not any more.

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2 out of 5 stars

Don't Do It....

Lewis, 05/10/2018
2004 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
9 of 11 people found this review helpful

This model has had several major problems with engines and transmissions. My vehicle has had 2 engines and 2 transmission after internal factory parts broke with less than 60,000 and 80,000 miles respectively. The timing chain in engine is multiples. If they break (and they will) the engine must be removed to replace them. Add that to the cost and you might as well buy a new engine.

Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
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2004 Ford Explorer for sale near you
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4.88 out of 5 stars

I love my Explorer!

Christina, 08/13/2007
2004 Ford Explorer XLT Rwd 4dr SUV (4.0L 6cyl 5A)
4 of 4 people found this review helpful

For an SUV the mileage is pretty good. Had a recall issue about six months in, but they fixed it without a problem and have had no problems since. I put a lot of miles on my car and it has held up well with nothing but general maintenance. I would recommend an Explorer to anyone.

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4.63 out of 5 stars

I Like It

mdmcdougall, 03/18/2004
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
4 of 4 people found this review helpful

This is the fourth Ford that i have owned and i am enjoying this one the best. i love its towing capacity, its snow capability, and its great looks.

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3.5 out of 5 stars

How long should plastic last?

rks, 02/24/2010
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
6 of 7 people found this review helpful

We have had overall good luck with our Explorer. The major problem is that many plastic parts have failed which require costly fixes. Both plastic anchors on the right and left sun visors broke which resulted in the complete replacement of the visors. The plastic lift ring on the floor cover broke which required a whole new cover. The most annoying piece of plastic that has broken twice ($350) has been the plastic panel just below the rear window. I have noted that many Explorers are driving with this piece broken. Ford has a "policy" not to replace them which leads me to believe that Ford is not living up to its reputation as customer friendly.

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