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Used 2013 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A) Consumer Reviews

2.9 out of 5 stars
12 reviews

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2.88 out of 5 stars

TOO many problems

James Robert-Massaro, Santa Monica, CA, 03/08/2015
Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
7 of 11 people found this review helpful

From the first day I have had problems in and out of service radio,alarm,remote start,and the TRANSMISSON has never worked right bangs, shifts terrible awd does not work right and what do you say when all you hear is the comp.doesn't show anything even though I have driven this car for 36,000 miles wish me luck filed lemon law and there willing to hear me maybe someone will listen

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1 out of 5 stars

Needs major recall but Chrysler won’t

Nick, Mc Donald, PA, 03/12/2018
Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
6 of 11 people found this review helpful

The battery will drain when it is off and then it won’t start! There are thousands of these complaints and a Chrysler can’t fix it! They also pretend that you are the one who has reported it when you call or go to the dealership. 5 Times in the dealership for repair and every time they say they can’t reproduce the issue.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst Vehicle

Heather, 11/15/2020
Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
5 of 9 people found this review helpful

This is my first ever vehicle review but I feel I need to share the nightmare this vehicle was. Me and my boyfriend bought this vehicle 2 years ago and it was a headache from day one. It started with tires wearing down to nothing within a few months. Brought it into the shop and found it was the rear links. Got them replaced, then within the next month needed new struts, got them replaced. We then replaced the wheel bearings twice within 6 months of each other. In between all this we of course made sure the car went in for alignments. We thought we were in the clear until yet again the back tires are 3 months old and will need to be replaced next month. Within 2 years we had to go through at least 8 sets of tires. We unfortunately bit the bullet and just traded the vehicle in early and got a more reliable and safer vehicle (which at this point is any vehicle but this one). Highway driving if there is any kind of wind the vehicle sways. Any bit of icy driving or winter condition it would slide so easily. In rain the vehicle would try to hydro plan all the time. I no longer felt safe driving to work in this vehicle. We have never had this kind of problems with our 2010 dodge journey. This vehicle is a money guzzler and unless you are prepared to fix it every few months I would recommend staying away from this vehicle altogether.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.13 out of 5 stars

Value olus bells & whistles

janner1001, Westfield, IN, 03/03/2014
Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
9 of 31 people found this review helpful

I decided to get down to 1 vehicle. Got rid of a 2012 Malibu fully loaded and a 2006 Honda Element AWD. I wanted all the comforts of the Malibu and the space and AWD of the Honda. I narrowed down between Edge and Journey. For the price (and I get supplier discount for either), the Journey gave me more bang for the buck. dealer gave me a heck of a deal on a new Black version. Not a fan until I had them paint the calipers red. Only issue was the brake switch went out on a rear taillight. It stayed on or came on for no reason. It has done well this winter. I have been very satisfied as a driver. Passengers are not as comfortable in the front passenger seat.

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2 out of 5 stars

Big Lemon

M. Vanhook, York, SC, 01/11/2019
updated 12/09/2020
Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
5 of 19 people found this review helpful

I would say after owning 7 Dodge Chrysler vehicles this has been the most disappointing buys. We had to have the engine replaced at 100,000 miles ...30,000 more we are once again having engine problems. We love the look but this 2013 6 cylinder dodge Journey is a huge LEMON. Please run and go to a Toyota dealership...I am!

Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
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