Used 2014 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A) Consumer Reviews
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Think twice on this car..think again and don't buy
Jerry, Las Vegas, NV, 12/16/2016
updated 12/27/2017
Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
64 of 74 people found this review helpful
I own a 2014 XTS, but it's the same basic car. I started with a 2013 XTS but it was so riddled with problems that Cadillac bought it back under Lemon Law and put me in a 2014 XTS. I haven't had the problems with the 2014 that I had with the 13, but it has it's own problems that can't be corrected like a radio that won't stay off when you turn it off. Well about two times a year it will stay off, but it goes back to the "stay on" mode, and Cadillac says that's "normal" and there's nothing wrong. Well then, why does it stay off every now and then. Which version should be believed? Next would be the ride...in a word horrible! This car rides like an old pickup truck from the 50's. You feel EVERY bump and dip in the road, so much for the "Magnetic Ride Control" that's supposed to read the road a thousand times a second to avoid the bumps and dips...it doesn't! Also the tires pick up and transmit a loud noisy sound to the cabin...on even the best of roads. Last would be the resale value. My car just turned 16,000 miles and is in excellent condition, and according to Kelly Blue Book, it's worth $30,000 less than it cost in two model years. It must be a really hard sell on the used market. Potential buyers are smarter than I was, and they know what a disaster this car really is and avoid it. I wish I had. I haven't changed my feelings about this car. As the word gets out, even fewer people are buying a Cadillac XTS. Both Cadillac and their dealers are desperate trying to get rid of them without much luck. The Sales Manager at my dealership has been dogging me with never ending e mails about me trading my 14 in on a 2017 "you'll have a new 4 year bumper to bumper warranty." Yeah right...just what I want, the same exact car, with the same exact horrible ride, and all it will cost is my 14 and $31,000. Sorry, but no thanks. I do want to say the dealer is excellent, but they didn't build this horrible car. Add to that the new Cadillac CT6 which again is almost exactly like the XTS, but two inches longer, and get this...the base model is about $58,000 and it comes with a 4 cylinder engine...a Cadillac with a engine they borrowed from a Chevy Cruze...are they crazy?? By the time you upgrade to the proper V6 engine and trim package, you'll be at 70 some thousand dollars! No wonder you don't see many if ant CT6's on the road. Cadillac has lost sight of who their customers are chasing both BMW and Mercedes customers, and it hasn't worked. They just lose loyal customers like me forever. Cadillac has nothing to offer me anymore so I will go in a different direction when it's time to trade. It really is sad, but the stupid Cadillac Division Manager doesn't have a clue as to what their customers want. Haven't changed my mind on this car. With 21000 miles on the car, I have had the 3rd replacement battery. The onboard computer that controls EVERYTHING is as dependable as a $25 watch. The bumper to bumper warranty expires in January of 2018. Will see if I can buy an extended warranty just to cover this nightmare that's always causing trouble. When you buy a Cadillac, you will live with the Dealer's Service Department and 99% of your problems will be with the useless technology that was forced down your throat!
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Nice comfortable roomy sedan with large trunk
Kevin, Germantown, TN, 02/21/2017
updated 03/06/2018
Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
10 of 12 people found this review helpful
I have had the car 2.5 years and have driven 24,000 miles. I have never had to take it to the shop and it is a nice riding car. Personally i wish for a m ** Update ** Car is still rock solid at 37,000 miles and is good as my last review.
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2014 Cadillac XTS for sale near you
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My 2014 Cadillac XTS
hmarron, New York, NY, 12/29/2013
updated 01/02/2018
Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
61 of 99 people found this review helpful
My 2014 Red Cadillac XTS was delievered in Sept 2013 and I now have 1500 trouble free miles on my car. I have purchased over a dozen new cars over the last 40 years and only my Porches were this reliable out of the gate. It is so quiet I accidentaly left the motor running when my wife and I went to lunch - it was still running when we returned - there is no key. It is a better value for your money than the Mercedes E Class, BMW 5 or the new 2014 Cadillac CTS Sedan. On April 8th 2017 - I sold my great XTS and bought an even Greater CT 6 - the only thing wrong with the Cadillac CT 6 is that GM and Cadillac don't know how to advertise their cars like Lexus, BMW and Mercedes - if they did - the CT 6 would be blowing them all away on Sales.
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A classy Ride.
Dean , Des Moines, IA, 02/05/2023
Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful
My XTS is a wonderful car, Very easy to drive in town or on the Main Highway. Looks great.. Better mileage on the highway than in town. Handles well in traffic, Does well in snow. Sound system is great. Miss the CD player. Easy to keep clean. Very comfortable seats. Love the heated seats, especially during cold weather.. Auto start is great. It is a classy car and a great ride.
XTS among the Best
Gary Hundlo, Sterling Heights, MI, 01/15/2019
Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
2 of 3 people found this review helpful
It takes some knowledge of computers to work through the menus for different items . But the Car is great for local trips and vacationing trips , over all We love it . Great styling ,comfort ,and ride.
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