Used 2017 Cadillac XT5 Consumer Reviews
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Loaner car while 2015 Escalade in for service
Body shop car guy, 08/02/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
116 of 118 people found this review helpful
Escalade in for minor overnight service, I was given a xt5 as a loaner. Not expecting any thing special I was very surprised with the vehicle. I don't drive a midsize SUV daily but found I enjoyed this experience. As a body shop owner I have the opportunity to drive most brands and found this to be one of the most engaging rides in its class. The BMW X3 , Audi and Lexus have there merits but for comfort and performance this caddy tops them all.
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Best SUV that Cadillac has ever built!
jim w., 08/22/2016
updated 02/22/2018
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
118 of 121 people found this review helpful
Wow - what a ride - Love how incredibly quiet the interior is. Often I can't tell if the engine is running form inside the car based on hearing. Mind you I bought the base model and it's fully loaded. The Luxury has a sun roof and a lot of safety features but I felt the base model came with SO MUCH that it was perfect, and it is. Great fuel economy ( Don't love the stop feature when you are at a stoplight but it's becoming a lot more common, I get it) Living in Florida, A/C is important and this system delivers in spades. Love hat we can remotely start the car and cool it off first. Sound system is insane! Inclusion of apple car play is seemless. The interior is really plush and again for a base model- I'm so impressed. Update 2/20/18 over 10k miles on the SUV and still loving it!
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Great ride
rick, 07/15/2016
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
53 of 54 people found this review helpful
When someone starts gives you how big a seat is in inches, I kind of figure they're a competitor and not an owner. I've owned more than a few SUV's in my including the RX (3), Audi (1), a Highlander, an Infiniti and1 other American SUV besides a Caddy. Had a SRX which quite frankly I didn't care for. I now own an XT5 and it is a great car. Transmission is 8 speed so it's moving through gears nicely. Blue tooth hookup and what I like is if the phone rings, the A/C gets quieter automatically. I like that there are now more buttons and less of that touch screen. I hated pushing the screen to increase the A/C. Now it's a button. The rear view camera can be used as your rear view mirror so if there are people in the back seat, your view will not be blocked. I'm 6 foot but not overweight so I find the seats very comfortable. My legs haven't fallen asleep while driving. All in all, I'm happy with this SUV and I believe it compares favorably with the RX.
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Thoughts from an SRX driver
John, 12/08/2016
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
104 of 108 people found this review helpful
I took my SRX in for warranty work and was given the XT5 AWD as a loaner for one day. Here is my thoughts based on the 55 miles I put on it. The XT5 is similar to my 4-month-old SRX in terms of pricing and trim level. However, the XT5 is very different in the following ways. Engine: newer engine with auto-start-stop function and a newer transmission. Secondly, I noticed right away that the led lights are standard and the headlights are not halogen like the similar trim SRX. The XT5 does have the auto start/stop where the engine could be automatically turned off at a red light (by the software). When you step on the gas pedal, the engines turns back on. The car, also, switches between V6 and V4 mode depending on the power needs, similar to Honda's VCM technology. The ride is quiet, smooth, and sure-footed. However, I did feel that the SRX's engine delivers quick power when demanded while the XT5's engine has to figure out how much power the driver needs before delivering it. So there is a brief lag time since the software has to decide between different modes (V6 vs V4) to deliver power. On the positive note, the XT5 is very fuel efficient compared to the SRX. The nagging windspeed noise originating from the panoramic roof on the SRX seems to have been resolved. The placement of several buttons on the SRX, such as parking brake or Onstar, have been moved around. So there will be a learning curve for the SRX drivers when they upgrade to the XT5. Most importantly, several "digital" buttons on the SRX's CUE (ex. such as heated seat button) have been replaced with actual buttons on the newer model. The CUE seems to be more responsive on this upgraded model but there is still a decent amount of time needed to learn it if you are not familiar with the system. The most important difference is the new, redesigned seats. They are more comfortable than the SRX's seats. My XT5 did come with collision warning, cross traffic alerts, and the seats do have a vibrate function to alert the driver of imminent dangers on the road. Finally, XT5 has a bigger interior and seems less heavy while driving when compared to the SRX. Overall, it is a decent improvement over the SRX. In other notes: if you have a larger family or require more space than the XT5 but cannot afford to break the bank trying to purchase an Escalade, my recommendation is to hold off till the XT7 comes out in 2018-19 timeframe.
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After Much Research - Love my XT5
L. Fleury, 06/19/2016
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
99 of 103 people found this review helpful
I was on the hunt for a crossover/SUV that could serve as my work commute car (about 15 miles) with some business meetings an hour or two away while also serving as a family vehicle for travel in New England (and therefore purchased the AWD model). I love that the vehicle is a V6 with "cylinder reduction"; only using all six when needed. The AWD feature is controlled by a button and can be engaged while driving -- therefore, I do not need to use it in dry/warm conditions. The interior is beyond gorgeous and comfortable. Handling is seamless and sporty. Love, love, the vehicle - so far, so good! The XT5 is made in Spring Hill, TN - another selling point for me as I was looking for an American car. Last, but certainly not least, the car takes "regular" grade gas. A huge selling point for me.
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Beautiful Peice of Crap!
Disappointed Owner, 08/15/2017
2017 Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
55 of 57 people found this review helpful
I've owned my 2017 Platinum XT5 for about 14 months. The Cadillac Service Department has had it on and off for about 2 of those months. (They have it now as I type this memo) Its currently going on 3 weeks for this visit to the shop. The vehicle has had a host of reoccurring issues from: video from backup camera flickers when in reverse; service rear camera popups in Cue system; service front proximity sensor popup messages; issues with climate controls from the center stack as well as the rear console; folding mirrors sometimes don't respond when you touch the button; auto shutoff when the vehicle is stopped quit working. The Service Department has addressed these issues but some reoccur. Its been serviced by Cadillac least 7-9 times in these 14 months. The Service manager says he is talking to GM about my issues. I am seeking counsel. This is by far the most UNRELIABLE vehicle I've ever owned.
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Huge improvement over SRX but...
Tomonthebeach, 10/12/2016
updated 10/19/2018
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
48 of 50 people found this review helpful
We waited to get the XT5 and bought one of the first batch because Cadillac promised that the CUE system would be greatly improved. It was not. After 26,000 miles and a trip hitting 40 states, I would say CUE is still crap and the nav system was easily out of date from the get-go. To start with, fingers leave streaks because of the glass they used. When the sun hits the display - you see finger streaks; not much else. The touchscreen requires far too many submenus to achieve even simple tasks. The navigation system relies on out-dated maps which reflected incorrect speeds easily half the time. It got lost about once every thousand miles on interstate segments that had been changed at least a couple years earlier based on pavement bleaching. It has no detour option and will not reroute even after driving 50 miles on a different highway! Traffic warnings were unreliable. Fortunately if you have a mobile phone supporting Android Auto (AA), that functions like you would expect a luxury car nav system to function. Android Auto understands my Bulgarian spouse's accent every time - CUE is so bad passengers break out in laughter. Cadillac should fix the glass, put CUE in the cloud, and pay Google for Android Auto and SIRIUS rather than nickle and diming customers for updates and service - not very classy. They just hit me up $100 for a nav update 2 years after purchase. It shoudl have been free - just lime my software system updates. Time will tell. When driving, handling is fantastic. This car can turn inside many sedans with a far shorter radius than our XT5. Pickup is quite peppy. Mileage is very good for a car of this class. The gearshift is counter intuitive, and the transmission sometime hunts for the right gear in stop-n-go traffic. The fit and finish is good, cargo space excellent, and it has lots of nice feature like ample door storage.
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The Right Choice
Don J, 07/17/2016
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
48 of 50 people found this review helpful
Test Drive the Lexus GX 460 & BMW X3 SUV and the decision will be easy. The XT5 checks all of the Boxes. Make sure you get the full wrap warranty protection, It covers anything that can happen to the vehicle, from you dogs scratching the interior or exterior, door dings, windshield nicks, replacing your rims if you hit a curb to 24/7 roadside service @ no cost, not even the loaner car.
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Love my XT5
Mary, 07/31/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
38 of 40 people found this review helpful
I love SUVs and this car has meant my expectations. I was chosing between the Lexus RX 350, Mercedes GLC and the Cadillac XT5. Very happy with my decision to get the XT5. I liked the look of the car outside and inside the best. The car rides and handles very well. I drive a 100 miles a day to and from work do wanted a comfortable and quiet car. The car is great looking and fun to drive.
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Top dealer
Mike Valenti, 06/16/2016
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
27 of 28 people found this review helpful
My review of 2017 Cadillac XT5, I came out of a 2013 Lincoln MKX which isn’t exactly a dog. The plus sides of Cadillac XT5 it is quieter almost a eerie quiet. The ride is better, Cadillac has always had that baby buggy ride much softer than the Lincoln. XT5 electric power is the best very smooth with a short turning radius. Possibly one of the best new feathers is the new eight speed automatic transmission Smooth as glass, at eighty miles per hour tach is reading 1950 RPM about 200 less than the Lincoln MKX. Overall Cadillac has a home run on it’s hands, fast smooth and quiet and lets face it knock dead styling. Now go get one.
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XT5 one year in
Tom B, 06/17/2016
updated 06/19/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
36 of 38 people found this review helpful
after one full year of ownership I am still very happy with the vehicle. Superb front seats, very good outward visibility and very good MPG especially when used no the speed (cruise) control. Much more precise fuel metering then with your right foot. On board center mputer actually shows my best at 41 on a trip home Friday m the mountains. Still frustrated with the arrangement of the indicator light for the electronic c parking brake. The design is not logical. Also all of these newer automatic t ansmssins have software quirks in handling higher number of ratios (6,8 or even 9). Not a deal breaker Judy st something you notice. Great road trip car with good cargo capacity.
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so far so good
first time caddie owner, 07/19/2017
2017 Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
15 of 15 people found this review helpful
Level smooth ride, at least with my edition, enjoyable to drive, great leg and head room, no mechanical issues of any kind knock wood, many features included such as remote start/height adjustable and hands free trunk, easy entry exit no side steps required. Seats are comfortable but a greater number of adjustment such as upper split bending/massage option wouldn't hurt. You might want to order or get one with a spare tire as it's an option otherwise comes with an air compressor not good for certain flats but has roadside assistance. The start stop function stopped working perhaps as the battery is slightly lower which is normal for lack of use but it's much better that way anyhow as there is no off on switch. There are improvements I would make for future editions such as fog lights, mirror turn signals automatic parking display when entering a parking space instead of only after reverse, less menus inside of menus by having more buttons, some materials are sensitive and delicate such as the dash velour so you have to be careful, I don't think the tires have rim protectors on these vehicles, add color changeable ambient lighting inside, night vision option for animal pedestrian detection which is available on some of their other vehicles. For the price it's hard to beat when you add it all up.
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Really fun to drive
Ruth, 09/30/2016
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
24 of 25 people found this review helpful
I upgraded from a Honda CRV (which was great). However, in this car I feel like a queen. I really like the safety features that tell me that a car or pedestrian is approaching and from where. When there is a danger, the driver seat vibrates that alerts you to look at instruments to see what the problem is. I was disappointed that there is no CD player. CDs may be on the way out, but most of us still have favorite CDs. It would be nice to be able to use them. Also, I was disappointed that no spare tire (unless it is purchased as an addition) or donut was provided. I only received a can of "stuff" to inflate my tire. However, Cadillac does provide excellent roadside assistance so I won't have to purchase that with my insurance. All in all, I am extremely pleased with this purchase and would recommend it to anyone who would like a really neat SUV.
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Another Satisfied Customer - Not great ( updated )
Ramesh M, 11/01/2016
updated 05/22/2018
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
70 of 76 people found this review helpful
I was not sure about this SUV initially. Did some research before buying. I never owned a Cadillac before and has always owned a Lexus. I was planning to buy a new Van/SUV for my wife as her Toyota Sienna has done 68000 miles on it. Even though the Sienna is a great van, I did not like the fact that AWD has the Run Flat Tires on them, which gives it a bumpy ride and is expensive replacing the tires as it cannot be repaired otherwise it was a great family vehicle for us. My son has been learning to drive and it was also did not look good for him as he was driving a family van. Since my Sienna was well maintained, I good a good appraisal for it, so we decided to buy new car. Initially we saw Pacifica, which my wife did not like - quality of the vehicle was in question. Then we took a test drive in Cadillac xt5, Very good ride, excellent quality overall. People talk about the Cue not being fast enough, I think the Cue is much better than the system in my 2014 MB ML350. I also noted that the xt5 does not have a CD player - which i don't mind as we never use CDs anymore, as we have learned to use USBs/SD cards. The vehicle has 2 USB port in the front console and 2 for the back seats, I would have expected Cadillac to have SD card reader installed - but not a big deal. The other issue is the cargo space, it could have been little bit bigger, the head clearance for back seat is 2 inches short when compared to Lexus RX - hope Cadillac brings an SUV with little bit more space for the back passengers and cargo. There is no other choice, either you go for xt5, or Escalade which is huge. Over all very happy. Have to wait and see how it holds up to its reputation. The above was my earlier review. Currently my SUV is with the dealer with complete black out of CUE system. Why driving the CUE system completely went dead and an error message saying " waiting for update media" and "copying 0/100" appeared. I absolutely have no control on navigation, blue tooth etc. The service guy does not know what it means and said their technical guy in off. Its been 4 days and no answer yet. Ended up going to Cadillac owners forum and found out other XT5 owners having same problem and the fis is ti install" human interface module" and have to wait for that part to arrive. So frustrated that a SUV that is done 1400 miles and 3 weeks old in service station? what kind of quality they have in their car? I miss my Toyota van and made a blunder buying XT5 instead of Lexus RX350. No more Cadillac. UPDATE: - SOLD IT AT A LOSS
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Update to my initial review
Ron L., 06/07/2016
updated 12/11/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
97 of 106 people found this review helpful
I wrote the below review about nine months ago when I bought the XT5. I have definitetly changed my rating on this supposedly luxury SUV. At 2000 miles, the rear spoiler blew off the car on the freeway, nobody hit but real quality, made the American way. The best news: at 6,000 miles , the engine BLEW one whole bank of pistons. Completely new engine took 5 weeks to get in and installed. I won't go any further other than the fact that if you buy one of these Caddys, expect nothing but headaches. I recently bought a new 2018 Audi SQ5 and I am now ecstatic I did. Audi has hit it again with another winner. So far, this vehicle outperforms and handles 100% better than anything Caddy XT5 has to offer for only 1 grand more. OLD REVIEW BELOW: Picked up my new XT5 this past Saturday after doing much research and test driving. I was not even aware this model was being released by GM this early. Glad I stopped and looked, drove it and got hooked. In the past 3 weeks, tested QX5, RX350, BMW X5, GLE and GLS. I'm very picky when it comes to attention to detail so I tested and looked at many vehicles. This XT5 is simply amazing for the value and the money compared to some of the Germans and Japanese brands. I have been leary about American cars ever since the bailout but tried them out again. Glad I did... Without rambling, and after driving all those other vehicles, Caddy was the winner , hands down. Handling , front, side and rear view amazing, quietness, power, etc were all as good as it gets in my opinion. I am not a brand loyal person as you can see but I would recommend anyone looking in this category to give the XT5 a good look. My ONLY picky complaint in the piano black entertainment system panel. It is a fingerprint magnet. Told you I was picky. If anyone has anyone particular questions , you can always ask. I will be really anxious to see what the National Crash Tests look like once tested. So far, I am thrilled with my decision
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XT5 Huge mistake
James, 08/02/2018
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
27 of 29 people found this review helpful
What a disappointment. 2nd Cadillac. CTS was great until the cue system failed. Gave GM another chance figured maybe in three yrs they would have improved their product. My XT5 drivers seat replaced at 3k. Leather became brittle? Go figure. Bad cow I guess. Front door molding buckled at corners both sides replaced as well. Paint actually started coming off all four wheels. In shop now as all wheels have to be repainted. Horrible ride. My F150 rides better. And who actually thought the auto stop was a good idea? You really should have driven this thing for a month before you marketed it to the rest of us. In a loaner again. So mad at myself for thinking GM could produce a quality product. Now facing rediculous depreciation and couldn’t trade if I wanted to unless I’m ok eating 20k. By the Lexus.
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First Cadillac - a pleasure to drive
Drew Barab, 01/10/2017
updated 07/11/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
11 of 11 people found this review helpful
Have had the car about a month. It came equipped with all of the safety tech that I wanted. Because of Edmunds and the Cadillac site, I was able to see all of the available inventory in the four states that would sell to me without sales tax (because I live in OR where there is no sales tax). I read just about every review on this car. Seems like the reviewers were of two minds on this SUV - either they thought it was a rough ride that was not very sound proofed or a smooth ride that is very quiet. Some complained about the CUE system. I find the car to be a very smooth ride and quieter than my Lexus RX350. The CUE system is much more user friendly than the systems in the BMW and Mercedes to me. Neither of them have a touch screen. Using a mouse/touchpad and trying to maneuver it while keeping your eyes on the road is not user friendly as far as I am concerned. There is a bit of a learning curve, but certainly nothing like the other systems.
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Four transmitter failures in 7 months
C. Young, 05/30/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
22 of 24 people found this review helpful
Leased XT5 Oct. 9, 2016. On Dec. 3, 2017, Feb. 14, 2017 and May 13, 2017 the transmitter that locks/unlocks doors, starts and stops the engine failed. This is a total of four failures in 7 months (including the one that came with the car). The 'patch' solution is to place the transmitter in a cradle at the bottom of the center console (a solution I discovered in the owner's manual when on a dirt road in AZ, late on a freezing cold afternoon by myself) when the car would not turn on. However, in the case of car not turning off, the doors won't lock if the transmitter is out of the cradle. So when out of the car, the car has to remain unlocked. I'm a travel writer covering 5 states. This means my car has been left unlocked in hotel parking lots many a night. I'm a woman, usually traveling by myself, and I can't trust this car will start or stop. The car hasn't started twice and the engine hasn't stopped twice so far. The transmitter has been failing about every three months.
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Poor Gas Mileage
TM145, 01/14/2018
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
8 of 8 people found this review helpful
First of all, I love the way the XT5 drives. It has a smooth, but sporty feel. The seats are comfortable for me. The back seat is OK but not super roomy. The cargo area isn't bad either. I can put a lot of groceries in the cargo area. The moving bar that is in the cargo area tends to rattle a little bit and it's annoying. I absolutely hate that the stop/start feature cannot be turned off. The sound system is medium. And the infotainment is easy to use and convenient. The gear shift is annoying when shifting into reverse. Sometimes it takes a couple or three tries. The interior is pretty and I love the various pages for the dash. Android Auto works well and helps to keep my eyes on the road. The large sunroof is great and I love that I can cover it on sunny days. I've owned the car for about 8 months without any mechanical issues yet. My gripe is the gas mileage is horrible. It's supposed to get 19 mpg in the city but I'm only getting 11-12 while driving around town. The freeway MPG isn't bad (20 plus). I work out of my home and most of my trips are fairly short. My Toyota Sequoia got better gas mileage around town. The poor MPG might be a deal breaker for me. I purchased a small SUV to get better gas mileage. This car is thirsty.
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My first SUV
Former Sports Car Owner, 01/19/2019
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
8 of 8 people found this review helpful
Was a little hesitant to purchase an SUV after owning 2 door sports cars. I have been pleasantly surprised with the the vehicle. Interior is comfortable and visibility is is good. However, there is a slight blind spot when turning left from the drivers seat. I'm sort so I need to lean forward to make sure I miss the meridian. I was a bit surprised that the handling in the snow is not all that great. Great clearance, but that may because I am use to lower sports cards. Owned and Audi and BMW, both AWD. I honestly did not think there would be a significant difference in handling based on more clearance. However, there is much more slippage in the FWD. Amazing after owning AWD the difference though there is more clearance. I've also noticed the car is not as quiet as my other cars. It's not terrible but noticeable in comparison. Car is luxurious and comfortable. Plenty of leg room in both the front and back. Love the extra space in the trunk and plenty of elbow room in the front. Heated seats are amazing, nice options and features with Bluetooth and remote start. Car starts from a further distance than my other vehicles and I like to emote access app to start the car from anywhere. Interior illumination is very nice and like the exterior illuminated handles at night. Some features are a bit frustrating since you cannot set some options when the car is moving, such as navigation; which is annoying. Sound system is better than average. Opted for the white interior with cooled seats. Seats cool quickly, much nicer than the 6 Series BMW. The same is true for the heated steering wheel and seats. Sound is good when listening to text messages ad make calls. Struggling a bit with the Android Auto as the features do not load easily like they did when my daughter connected her IPhone; she had no issues with the apps appearing - very easy to connect the IPhone. I travel a lot for work and the car is very comfortable and I never have issues with back pain. Seats recline and move forward and backward with ease and very comfortable. The lumber only offers forward and back but not up and down which is not as good as the BMW because if you are tall or short the lumber may not be in the correct location based on your size. Love the auto feature on the truck which opens to different height based on the setting. Rear seats recline slightly, not too far but it is nice. Rear seats are also easy to lay flat when transporting large cargo. Rear center armrest is generous in size but front armrest storage is a bit small and tight. Like the phone charger, slide it in and it charges with no cable. Nice feature not offered in the BMW or Audi. Overall, nice vehicle and I don't know that I'll return to a sports car. However, in the future, I will purchase the AWD since I live in a snowy climate (didn't think it would be that big of a deal - wrong); I got a great deal which I could not pass up from the dealer. GREAT CAR but get the AWD if you live in the Midwest.
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Not recommended
viki.ron.viki, 12/02/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
28 of 32 people found this review helpful
We are very disappointed with our new car Multiple tech problems , The screen of the radio not working all the time it keep resetting the AC doesn't work all the time the roof had to be replaced and also today as i was backing of the camera didn't work and there was a weird sound ... The problem that we have is NOT with the people in the dealership or with the customer service, it is with the product you have and the system you have to check the technical problems.
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Oh You Cad.
Fredrick Dobbs, 07/12/2016
updated 09/08/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
72 of 86 people found this review helpful
This is a second shot at a review after 2000 miles and a fairly long trip of all day driving. First of all. The acceleration is wonderful. The handing is not Lazy boy Cadillac, it's sporty handling corners like a sporty SUV which I guess it is from the performance. Love the handling. Love the silence on the road. I have residual hearing problems from big guns in the military and even with my dodgy hearing I can easily hear my music and audio books on trips, not to mention the helpful musings of my spouse. Braking is excellent if not a tad touchy. You do not have to stomp on these brakes. I love the safety features like lane change warnings, rear crossing warnings and the back up camera although I have never got the need for the digital track in the rear camera to bend its my turning. I know I'm turning. I am very gratified that an American company is making a car of this apparent quality. It gives nothing to the off shore imports. This car is a stand out in a city where you can't swing a dead possum without hitting a BMW and Mercedes. It seems to be some kind of cultural imperative but I've had my share of complements even though I doubt many people look carefully enough to distinguish it from a SRX. The overall appearance of the exterior and mechanicals is stunning and the color I selected, Silver Coast is a stealth car wash avoidance feature. It hides the dirt wonderfully when I am negligent on washing the car. one last small gripe. I don't like the design of the 18 inch wheels. Kind of seventies looking. Cadillac could do better. Look on the web to get some ideas. My single annoyance with this part of the car and it is a BIG one, is the inability to turn off the stop/start mechanism. You can off foot it and you get lurches. It is not as clever as the propeller hat engineers who designed it think it is. I hate it and would not buy the car again. I can find just about any other car that allows you to disable this dubious feature including other Cadillac models. It works off the brake and you can fool it. If you are at a signal and the engine turns off, just lift your foot off the brake and it will start again. Depressing the brake again while you are waiting will not shut it off a second time. I am not thrilled with the XT two step. I want to get this all praise out because I think this is a Dr. Jeckel and Mr. Hide car. Mr Hide designed the interior. The dash lights adjust automatically and are too dim in day light for me. I can not manually adjust them higher. They brighten in a parking structure and at night and you can dim them down with the dimmer switch but that switch does nothing to brighten the dash lights in the day. This forces me to use the window with a large numeral for speed determination. This is a problem because of the propensity for the dash to reflect overhead sun at certain times of the day. In fact, same said genius engineer also probably designed the center information center with insufficient shading and helpfully tilted the screen toward to windshield at the top just to make sure that you don't miss getting the screen compromised by the sun reflection. You can play CSI and count your finger prints on it for lack of seeing other information. The seat is my biggest interior problem. My wife's RX350 has wonderful seats. She is looking for a new car and ruled out the XT5 because of the hard seats and the uncomfortable lumbar support. I have the same complaint. Hard seating not good for long drives. bothers my leg. I had to get a piece of memory foam which my spouse sewed up in a cover to put on the seat. This is a sport seat and not suitable for a SUV in my opinion. All the SUVs I have ridden in and owned have had more comfortable seats. Again. Live with this car before you buy. Rent one and see if the seat suits your back side. I hate them which makes it awkward for a car I now own. As I said, I am tall and large. When I sit with the seat back, it is obvious they thought to put in a long seat track for tall people but then failed to accommodate any other interior feature to this seating position. The center console is difficult if not nearly impossible to get into. The dash information center is way too far away. The door panels bow out near the front of the car then conveniently bow back in to crowd your arm. Another thing that escapes me is the logic of the seat memory. In any other car you press the memory button and number one for example to set your seat and in the future you just tap the button to make the seat move. In the XT, you have to lean on the button for the entire trip and if you stop pressing, the seat stops moving. To have the seat work automatically you have to turn on a feature in settings. After you do that the car resists any further changes. You have to turn it off to reset memory. In my case that is far too frequently because the seat does not seem to hold the back rest angle and must be readjusted periodically. Brilliant outside, not inside.
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Horrible Reliability
drramesh28, 08/30/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
43 of 51 people found this review helpful
I bought his Cadillac XT5 thinking I could give business to native company. I was debating between this and Lexus RX. Made a big mistake buying it. I traded my wonderful Toyota Seinna as it has done 70,000 miles ( It drove and was more reliable than this Cadillac XT5). The SUV was good for about a month then problem after problem. 1) The Central touch screen went dead within a few weeks of owing the vehicle and it took almost 10 days for them to fix it as it has to come from the company. When I got my vehicle back after 2 weeks, found that they removed the dash and was not fixed properly as the dash close to the passenger side was misaligned and the under dash led light was also not fixed properly and I have to fix it myself as I don't want my vehicle to sit at the dealer for another week. 2) I went out of Country for 2 weeks and when I came back found that the SUV will not start and called roadside assistance, they came and jump started the SUV with a Jump starter ( are you guys kidding me, its a brand new SUV that has done only 1000 miles) - it took a week for them to fix it. 3) Rattling sound coming from rear seat - which I fixed myself after buying some insulation material from Lowes. 4) "Crispy sound" coming from electrical box located below the left side of driver side dash. The fine crispy sound comes every time I accelerate from 0-30 miles and then disappears - took the SUV to the dealer - they said that everything sounds good ( they don't want to acknowledge) 5) After the battery issue was fixed, I started seeing that the voltage of the battery started falling again after a week coming back from the dealer - per dealer, the rear brake light was constantly lighting up ( the company had a recall for this as per the dealer). 6) My car has made multiple visits to the dealership in 6 months of owning it - Horrible reliability. Went against Consumer reports rating about reliability and purchased this vehicle and I got burned. Don't waste your money. I ended up selling this vehicle after owning it only for 6 months.
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Our New XT5
Bill, 09/03/2016
updated 09/10/2020
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
16 of 18 people found this review helpful
Bought 2010 SRX new, loved it except the 3.0 engine. Luxury model white with tan interior. Just sold that car and bought a 2017 XT5 Luxury model White with Tan interior. Engine is great with plenty of power fit and finish is perfect. I was a little disappointed that Cadillac trimmed a few options from the luxury model I purchased before like: no cd player, sill plates no longer have a light in them, there is no longer a horizontal interior dash trim light, tan interior no longer offered in tan headliner with tan carpet only in black. Front seats need a little more attention to front bottom bolsters, (need more padding). Except for the dashboard the whole interior seemed a bit cheap compared to the SRX. I have to say the vehicle has the same gas milege even though it has a bigger engine, Bose system sounds great, (I hate it has no built-in cd), 2019 UPDATE: Transmission whines and make a clicking noise when it shifts, took it in several times and dealer said that is what it is supposed to sound like. Car, in general, is not very quiet with road-noise, the whining, and clicking it is as if the manufacturer did not put enough soundproofing in the cabin and engine compartment... Stock Michelin tires too hard and only got 30k miles and need replacing. Tires made the car ride rough. I had to take the car back to service 4 times to fix the driver's seat. At 3 years I am not satisfied with the XT5 and service and will not buy my next new vehicle from Cadillac, guys you dropped the ball.
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Transmission issues?
Lynn, 06/26/2018
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
7 of 7 people found this review helpful
I Purchased my 2017 XT5 in October 2016. Currently has 11,800 miles. For the second time I have noticed that my transmission indicator light has come on. Dealer checked it out indicating there were no problems. Upon pulling in my garage today, the transmission light has come on again. I’m starting to notice that the transmission feels like it’s slipping. Calling again to have it checked/fixed. Stop/idle function function is no longer working. And I to have a rattling noise in the backseat that I cannot locate. Sadly I have paid my SUV off already. Under warranty so I anticipate immediate resolution. Check thoroughly before making your purchase, although it is very classy I did not expect to be even considering these types of issues so soon after a purchase.
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Look out when warranty wnd
M Pittman, 03/30/2019
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
7 of 7 people found this review helpful
Bought my 2017 Cadillac XT5 as soon as this new model arrived at the dealership. Was excited to take delivery. I had no problems whatsoever during the first 25000 miles except the wireless charger never worked with my iPhone 8plus. The dealership could never explain why so it still doesn’t work. After about 25.000 miles, occasionally when I would put my vehicle into gear the SUV would jerk horribly. The dealership explained it was a XT5 design flaw and would not cause any problems just a jerk. Mmmm?? Fast forward to 50,100 miles and out of warranty...blind spot monitor goes completely out, electronic system will not read either one of the key fobs even after battery changes, rear camera will not work, tires start peeling and have to be replaced (20” Michelan tires). I decided after expensive repairs to look in to trading it in. Much to my surprise my 54,000 Cadillac is now worth at best (and trust me I baby my vehicles) 29,000. Let me say this.... I will think long and hard before I purchase another Cadillac. VERY disappointed!
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bells & whistles
larry snyderman, 07/22/2016
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
11 of 12 people found this review helpful
takes a little while to get used to the operation of dashboard controls after a month I think I have it down not that happy with the shift lever operation but so far I have to say I love this car the lane keeping is very handy although if you take your hands off the steering wheel it tells you do no do that.also it shows you the distance you are from the car ahead of you in seconds but over all i love it a much better car than my old lincoln MKX
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Worst purchase ever made
Cyndi Miller, 07/23/2018
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
15 of 17 people found this review helpful
DO NOT BUY THIS CAR!! I bought brand new.... the Auto Stop has been in for service 3 times, the motor mount has broken twice.... so in a year and half 5.... yes you heard me 5 service trips!!!! I would have never expected this from a Cadillac!!!!!!! I am now after a1 1/2 years looking to trade this car in!!! the charger is a pain, the wireless part has never worked with my Iphone. I drive a lot and after 6 months the beige soft leather interior had to be cleaned twice because even clean business attire got the seats dirty... I had to get a seat cover so as not to ruin the seats with just daily wear and tear.
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Cadillac XT5 Start/Stop Feature
Eugene Zamiska, 10/04/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
14 of 16 people found this review helpful
I think that I am having troubles with the start/stop feature since the car has not turned off in almost 3 weeks and about 1000 miles of driving. I contacted the service dept. at the dealer about 2 weeks ago and the service adviser didn't even seem to know that the XT5 had a no-turn- off start/stop system so he told me to just keep driving. I then called the salesman who told me to drive the car until the weather cooled down to see if it would turn off on its own. Today I visited the dealer's service department to make sure that I was not injuring the cat since it does seem to try to turn off at the same intersections that it used to. Today's service adviser printed off reasons that the system does not work and they are the same reasons that I saw long ago on the internet or in the manual. He told me to just drive the car normally and that I would get a warning from the car if something was wrong. He also assured me that there are many XT5's out here and that none has reported a start/stop problem, although he did not bother to check my car.
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XT5 - Buyers Remorse
CK, 01/10/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
23 of 28 people found this review helpful
Over the years I've had very good luck and have been satisfied with several vehicles in the GM family...(Yukon, C5 Corvette, 2014 Stingray and two SRXs). My previous vehicles operationed beautifully and I was often very happy with the driving exprience. Given my good luck with GM, I decided to jump into the XT5 (FWD Premium Luxury Package). The styling is terrific and the car is comfortble. However, the instrument cluster is a recycled dash of the previous SRX but with illumination that is way too dim for day light driving. The result is a dull, lackluster display not befitting a luxury flagship vehicle. The Auto/Stop function is downright annoying and possibly even dangerous in heavy stop and go traffic. With the vehicle shutting off / stalling all the time it gives the driver a very uneasy feeling when you need sudden acceleration, such as in making sudden turn in an intersection. GM HAS to disable and or allow the driver to opt out of this feature. Now, with only two weeks of owning my XT5, the entire Cue system has gone haywire and is blacking out and turning on and off at will. Buyers remorse is an understatement. This flagship line of GM has been struggling for better market share and without a little more thought, time and real world testing, the XT5 and Cadillac for that matter will find itself lagging behind the completion and may fail all together. Seek out other vehicle options or stick with the SRX until GM sorts out the bugs and design issues.
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Could've Bought a BMW
Klwarren100, 08/06/2018
updated 08/06/2020
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
9 of 10 people found this review helpful
Buyer beware. First off, don't get your Cadillac from Arnie Buaer. Initially, the service was great and then I stepped in the car to drive away with the salesperson and it was not what I initially sat it. It had no heated seats and it had miles on it and I initially sat in a new car ( I had heated seats in my Terrain that I traded in). So anyway, get the car home and weeks later, I'm hearing a weird noice and it's the brakes. I shouldn't hear anything on a brand new car let alone a Cadillac that I'm paying and arm and a leg to have. I've had the car in the shop several time regarding the brakes. In car with my daughter, the car wouldn't let me drive it, it was so bad. Turn's out it was a chip that was related to the brakes after me bringing the car in multiple times, the finally get that squared away. So the last brake incident in July , my oil and tire rotation was supposed to be done, so I would not have to see these 🤡 for. Long time as I feel like I'm there all of the time (for a 2018 Cadillac). I get an email that I need an oil change and then my car indicate that on the display. I call the dealership and said I thought you changed my oil and the lady said that the computer said yeah it says right here that you're not due til March. I said well, my sucker says December of this year. So she says come in so we can take the light out. How bout actually doing the oil change. I'm so disgusted as I bought a Terrain at this same dealership. I can't even enjoy the car, as I've had so many issues. Never again!!! I could've spent the money on a BMW and dealt with less nonsense. Update 8/6/2020- Nightmare. Car in shop again as we speak. Just had car checked 2 days prior. They claimed it was okay. Then it wouldn't start. I wouldn't wish this on anyone. Constantly in shop. To pay for luxury and the product run old jalopy is insane. It's a 2018 and it's only 2020. Never again.
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Classic Cadillac Galveston
Kathryn, 08/31/2018
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
9 of 10 people found this review helpful
I lease a 2017 XT5. The dash on the passenger side began to buckle. After taking to dealership, they said they had to order the part. They called 8 days ago and said the part was in. I made an appoint for 9:00 AM Monday morning (5 days ago). Three days later, I called to check on the progress. I was told they had not begun on the car yet. When I asked about my appointment and was told the part was in, why had they not started on the car. I was told the appointment put me in "line" with a technician. I called Thursday and was told they started on the car and it should be ready that day or on Friday. It is now Friday. I just called and was told the "ordered part" was damaged and they would have to reorder one (guess they haven't already don so). It would be Tuesday of next week. REALLY? My loner car had 96 miles worth of gas, and NO ELECTRONICS WORKED. My own car is completely loaded with all the bells and whistles. I told them I was leaving town on Tuesday and I needed my car for the trip. I was put on hold and I finally hung up. DO NOT BUY A CAR FOR CLASSIC CADILLAC, GALVESTON.
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Had me....lost me
thefranklin1, 10/26/2017
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
15 of 18 people found this review helpful
On the way home from purchase, XT5 developed loud grinding noise on left side. People were pointing and staring. Car had to be towed in. Dealership sales good about providing loaner. Got it back with loud vibrating buzz from liftgate area when on almost anything but fresh paved roads. Dealer advised Cadillac aware of this problem as a number of complaints. Haven't engineered a solution, but working on it? "Could be 2 days, 2 weeks or...." I'll just have to wait- but service says they'll follow up every so often. In 5 weeks of ownership car has been in for service problems 4 times!!! Have owned many, many cars in my 66 years but none like this. Design is good, right size, fuel economy OK. Fairly comfortable but ride is a little hard. Dealership has been great but still stuck with a car with what appears to be an unsolvable problem. Numerous rattles and squeaks. At this point, car is still in shop. Loaner has dealer name all over it....embarassing. Don't know if it qualifies as a "lemon" or not. Had to make first payment the other day....very sad. Give this purchase a lot of thought. "Standard of Excellence?"
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Road test XT5 holly car Batman
Mike F, 05/30/2016
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
15 of 18 people found this review helpful
I am the owner of a Acura MDX and other Japanese cars over the years. We are trying to buy an American SUV. Also drove the Lincoln MKX which as very good. This Cadillac XT5 was simply amazing. The comfort, ride, handling, visibility, power etc. I was quite surprised. I went to the Grand Prize Cadillac dealer in Nanuet. Linda was our salesperson. She is patient, wonderful and knowledgeable no pressure what so ever. The car was really great. The Lincoln was very good. Unsure how the reliability will be which is always an issue with American brands but we are going to lease. Also waiting for crash test information as well. We will consider this vehicle for sure expect to purchase within a few weeks Other vehicles driven/looked at BMW X5/3, Audi Q5, Highlander, Kia Sorrento, Murano. I realize some of these vehicles are not considered "luxury" but looked at them anyway. Criteria is a top safety pick or better and average or better reliability. Unsure if XT5 will meet safety whenever it is tested. hoping it will last for 3 LEASE YEARS. If anyone has any experience or thoughts please feel free. I called corporate Cadillac they are unsure if and when they vehicle will be tested. If I was them I would be making sure it gets tested.
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Pleased with my purchase
Kyle Johnson, 12/15/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
5 of 5 people found this review helpful
I am very happy with this purchase. High notes. Love the styling, smooth ride, quietness and on board technology. I've been pleasantly surprised with the fuel mileage, averaging just over 27 MPG and getting nearly 29 on a couple of road trips. My daily commute is on a two lane highway so I may be getting a bit better than someone who has to drive in heavy city traffic or stop and go. I have 2 minor complaints. When the headlights are on the bright setting, it seems like they should illuminate out further than they do. My other complaint is with the lane departure feature. I'm good with a vibrating seat or flashing light or even a chime or buzzer. I don't like that the vehicle will actually attempt to slightly maneuver the steering wheel in the direction it thinks the car needs to go. While it makes the correct decision most of the time, there are driving situations where it does not. In those instances, I have to "fight" the steering to override the decision and often end up over-correcting. Not to the point where I would call it dangerous, but, to the point where I would call it annoying. Also, I have a slight concern about what could happen when driving on a slippery surface and this happens. Otherwise, I'm very pleased and really am enjoying the vehicle.
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No Navagation!?
Vince A, 09/18/2017
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
8 of 9 people found this review helpful
Great vehicle. GM suprised me with this choice of mid size SUV at an entry level, affordable price. I have been a Ford buyer last 12 years and shopped every dealer, forgien and domstic, to get what my wife and I wanted....a mid sized SUV with looks, handeling and guess what? An interior that was not grey or black! Try getting a car today without the black or grey interior and you'll have to pay up.That's right pay up...premium models only. Forget the nav upgrade. On Star is cheaper with getting 14 months free. Seats r very comfortable, room is great, handles great, looks amazing and have gotten 37mpg's on highway! 8 gear shifing could be a bit smoother but all other competitor vehicles with 8 speeds felt same way. Test drove a Land Rover and it couldn't figure out what gear it was in, the worst! Never was a GM fan, but this Caddy remines me of what Cadillac used to be!
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Owned less than a year...
Bill, 07/14/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
11 of 13 people found this review helpful
...due to very poor interior build quality and horrible start/stop. Rattles and squeaks from day one. Did not have the patience to keep returning to the dealer. The start/stop engages at 2 mph or less. Why would it engage it anything other than zero?? The final 2 feet in the garage was a daily frustration. The engine and transmission were also disappointing....much weaker performance than you would expect from 310 hp. Passing is a chore to get the revs to a level that allow the car to pass. Second Cadillac...last Cadillac. It cost me $15k of year one depreciation to get into a rattle free car. I'm very happy with my new Audi allroad.
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A Very Dissappointed Customer!
Dave R, 09/07/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
26 of 33 people found this review helpful
First, let me say I bought this XT5 with all the hopes I was buying a quality vehicle....a Cadillac! I had done my homework and researched it thoroughly. Except for one key area I will explain later. To the point, From day one, I had issues that should have sent up red flags. On to the important stuff. Once I got the car and drove it for a week, I noticed a rough riding, quirky gas hog that had all kinds of electrical gremlins. The ride is harder than my F-150 pickup! No lie? That short" break in period " promised never came about. Gas mileage is aweful. 16 mpg around town with the small engine and 19 on the highway, with a very conservative driver. And only FWD. On to the Gremlins. It started when it wouldn't go into reverse. It's an electronic shifter, not like your conventional cars. On one occasion, it took 15 tries to get it into reverse. Shifting of the 8 speed transmission is sloppy and felt like it's slipping. I was told by the dealer" It's the normal way it shifts" . Really? The lift gate would just stop working. Wouldn't work with remote, inside button or outside switch. The Bose stereo would go flat like my 1960 transistor radio. Then pop back into this century at any given time. Overall, the quality of the radio was poor anyway. Not up to Bose standard. And the car has unusually loud noise from wind and tires. It is actually distracting to drive for long distances. After about 2,000 miles, a loud clunk could be heard coming from the transmission. Another issue looked at by the dealer but "could not duplicate." I could go on and on but I'll wrap it up. Wipers come on for no reason and don't come on when they are suppose to in auto mode. Poor tracking, seems to chart it's own course going down the road. A recall later and several trips to the dealer has cured nothing. My final word, I looked up Cadillac and found they are 2nd to the worst for "lemon law " complaints. Should have done a little more research. Could have saved a bundle of money.
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Very Disappointing for the money
Martyman47, 04/20/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
10 of 12 people found this review helpful
I owned three (2010, 2012 & 2014) Cadillac SRXs before I leased the XT5. If I never drove those cars my rating for the XT5 would have been higher. But the SRX was so much more car for a lot less money. The XT5 drives about the same as the SRX but the SRX was more luxurious. It felt more robust too. The interior of the XT5 is a lot less luxurious as the SRX. In all the car is a disappointment especially considering it cost $5,000 more than the same 2014 SRX model and has fewer options. I wish I had kept my SRX.
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I love this car
MEK, 04/25/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I've test driven almost every SUV available and this is the best one of the lot. Have you ever driven an SUV and thought it must be similar to driving a boat on the water? Yeah, me too. Until I test drove this one - it's actually a lot of FUN to drive! The XT5 has an excellent balance between comfort and handling. It's like driving a small sports car, it handles really well and has great pickup. I've only had it for about a month, but so far it seems super reliable. I expect this car to last a very long time. I'm also super impressed with Cadillac customer service - no other car brand seems to even come close to providing the same level of support. I have consistently felt like they want to build a lifelong relationship with me, not just sell me a car. I understand now why Cadillac customers are so loyal.
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Stop/Start and Stop
WRDSR, 07/14/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I am very please with the XT5 with the exception of the outward visibility and the Stop Start performance. It jerks at stop signs. Shuts of and then start when the accelerator is pushed. Transmission jumps and I doubt the transmission will last through the coverage period. To bad because everything else works fine. Outward visibility is extremely poor. Not a good car for seniors.
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Quiet and Comfortable
Eric, 12/05/2020
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I purchased a pre-owned 2017 XT5 Luxury with low miles in excellent condition. It's the quietest and most comfortable car I've driven. Outward visibility is great all around. I've read reviews saying the XT5 has poor visibility out the back, but I don't find this to be true at all. I can see out the back, sides and rearview mirror completely fine, so I'm not sure what the problem is that others are experiencing. The seats are extremely comfortable. The driver's seat is the most comfortable I've driven in. One major pro that no one seems to mention is the floor in the back seat is completely flat. I looked at the BMW X1, Volvo XC60, Mercedes GLC and Mazda CX-5, and they all have the big hump on the floor in front of the middle seat. The flat floor was a big deal for me when buying. If you have kids with car seats in the backseat, having a flat floor in the back makes it much easier to slide in/out the car with kids. My XT5 is very quiet inside. Road noise and engine noise are almost non-existent. Not sure why some people say this car is loud. Maybe if you have the Premium Luxury or Platinum model, which have larger wheels, that can contribute to a rougher/louder ride. The start/stop engine doesn't bother me at all. I can hardly hear it or feel it when it engages. My last two cars had the engine start/stop feature so I'm also used to it, so doesn't bother me at all. Another major plus about the XT5, it has a V6 that runs on regular gas. I realized paying more money at the pump for premium gas with a BMW, Mercedes or Volvo would be stupid. As if gas isn't expensive enough. I love the electronic gear shifter, this is my first SUV with one. My last two SUV's had mechanical gear shifter which feel archaic now. Yes, reverse in the XT5 is up and to the left. It's so easy, I don't understand why some people complain about this. It's foolproof and took me two seconds to get used to. The shifter is also perfectly placed where I naturally lay my right arm/hand when driving. If you're looking for a smooth, quiet and comfortale ride I have to recommend the XT5. It also has many other comfort and safety features that all work as advertised. The Cadillac CUE system is pretty intuitive and simple to use. Long term reliability has yet to be seen, but I've never had any major problems with my other cars, so I don't expect any issues with my XT5 as long as I schedule routine maintenance.
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Disappointed
Disappointed customers , 01/06/2023
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I bought a brand new 2017 xt5. I just reach 19,000 miles in 2022 and everything started going out. I paid over $1,500 to replace front passenger air bag that was never used and the thermostat. Once I paid for that the brake assist started coming on and another airbag notice. I'm very disappointed that none of those things should of Fallen on me at 19,000 miles. Neddles to say I got rid of the car right away and plan to never buy another one. Many of my friends told me to not buy it because they had many issues as well. Be very careful
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Very disappointed
Vickey woodley, 02/18/2019
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I traded my 2015 SRX (which I liked) for this roomier car which I thought was beautiful. Unfortunately I must have received a “lemon”. The electronics on this car gave me so much trouble the first year. Stop, start feature didn’t work, bad key fob, alarm system randomly going off, heated seats and steering wheel quit working, etc) Another mistake on my part was to lease the car. Neither the dealership or GM was willing to work with me on getting out of this lease . I wanted to buy another Cadillac from them but no deal. Appears I’m stuck with this car that I have rented for 2 1/2 years. I think Cadillac makes a good product, just not this particular one. I definitely will not go back to the same dealership but not sure about purchasing another GM product
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Happy Folks
Larry N, 11/02/2016
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
11 of 14 people found this review helpful
We have been driving Cadillacs since 1990 and always enjoyed them very much. Our first bucket seats were in our 2002 4 door sedan. We are older folks and have never enjoyed the Cadillac bucket seats. We had a 2013 DTS and those seats did not fit our needs very well. We had to purchase kitchen chair pads from Walmart to get us out of the hole we were in with the vehicle. When we got our 2017 XT5 we thought maybe the seats might be better, nope the same old seats. A friend suggested we visit a Relax The Back store and look at one of their seat units. We did and bought one for our new car. We drove the car from Minn. to Arizona and found the new seat worked just great. When we arrived in Arizona we went right out to a store and bought another unit for the rider seat. This is the first SUV we have ever owned, we have to say we enjoy it very much. It's so much easier to get in and out of this style vehicle. The good news, no more hitting of my head when I get into this car.
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Shut Me Down? NO!
bob, 08/17/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
7 of 9 people found this review helpful
I am selling because of the auto engine shutdown. Going to Ford where this feature can be disabled!
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Great all around vehicle
WES Mayland, 11/05/2018
updated 06/05/2020
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
5 of 6 people found this review helpful
Appearance is outstanding! High quality both interior and exterior. Good size, not too big, not too small. Base model is priced very competitively. After driving nearly 20,000 miles, I am completely satisfied with the vehicle. In fact, I am considering trading in on a new XT5.
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Happy with my XT5
Leigh, 03/13/2019
2017 Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
If buying one, be sure to buy the air suspension.
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Excellent but not a fan of auto shutoff
Rob, 03/04/2018
updated 09/08/2020
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
3 of 3 people found this review helpful
Everything is excellent and great deal on price but do not like auto shutoff as it is not very smooth. Wish it had a button to stop the auto shut off
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We both like it
Joe Kujawski, 11/17/2017
updated 05/17/2018
2017 Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
4 of 5 people found this review helpful
Nice car. A very significant improvement over the SRX. And the driving technology, with the driver awareness and assist package, is fantastic, especially on the highway. The increased rear seat legroom is comfortable, even for 6’s. The ride is quiet, and the versatility has been great when helping the kids and grandkids. The GPS is just ok, as it doesn’t meet our experience with our previous BMW.
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