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Used 2017 Cadillac XT5 Consumer Reviews

4.0 out of 5 stars
102 reviews

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Pros
Cons
5 out of 5 stars

Stop/Start and Stop

WRDSR, 07/14/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful

I am very please with the XT5 with the exception of the outward visibility and the Stop Start performance. It jerks at stop signs. Shuts of and then start when the accelerator is pushed. Transmission jumps and I doubt the transmission will last through the coverage period. To bad because everything else works fine. Outward visibility is extremely poor. Not a good car for seniors.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Disappointed

Disappointed customers , 01/06/2023
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful

I bought a brand new 2017 xt5. I just reach 19,000 miles in 2022 and everything started going out. I paid over $1,500 to replace front passenger air bag that was never used and the thermostat. Once I paid for that the brake assist started coming on and another airbag notice. I'm very disappointed that none of those things should of Fallen on me at 19,000 miles. Neddles to say I got rid of the car right away and plan to never buy another one. Many of my friends told me to not buy it because they had many issues as well. Be very careful

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Quiet and Comfortable

Eric, 12/05/2020
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
4 of 4 people found this review helpful

I purchased a pre-owned 2017 XT5 Luxury with low miles in excellent condition. It's the quietest and most comfortable car I've driven. Outward visibility is great all around. I've read reviews saying the XT5 has poor visibility out the back, but I don't find this to be true at all. I can see out the back, sides and rearview mirror completely fine, so I'm not sure what the problem is that others are experiencing. The seats are extremely comfortable. The driver's seat is the most comfortable I've driven in. One major pro that no one seems to mention is the floor in the back seat is completely flat. I looked at the BMW X1, Volvo XC60, Mercedes GLC and Mazda CX-5, and they all have the big hump on the floor in front of the middle seat. The flat floor was a big deal for me when buying. If you have kids with car seats in the backseat, having a flat floor in the back makes it much easier to slide in/out the car with kids. My XT5 is very quiet inside. Road noise and engine noise are almost non-existent. Not sure why some people say this car is loud. Maybe if you have the Premium Luxury or Platinum model, which have larger wheels, that can contribute to a rougher/louder ride. The start/stop engine doesn't bother me at all. I can hardly hear it or feel it when it engages. My last two cars had the engine start/stop feature so I'm also used to it, so doesn't bother me at all. Another major plus about the XT5, it has a V6 that runs on regular gas. I realized paying more money at the pump for premium gas with a BMW, Mercedes or Volvo would be stupid. As if gas isn't expensive enough. I love the electronic gear shifter, this is my first SUV with one. My last two SUV's had mechanical gear shifter which feel archaic now. Yes, reverse in the XT5 is up and to the left. It's so easy, I don't understand why some people complain about this. It's foolproof and took me two seconds to get used to. The shifter is also perfectly placed where I naturally lay my right arm/hand when driving. If you're looking for a smooth, quiet and comfortale ride I have to recommend the XT5. It also has many other comfort and safety features that all work as advertised. The Cadillac CUE system is pretty intuitive and simple to use. Long term reliability has yet to be seen, but I've never had any major problems with my other cars, so I don't expect any issues with my XT5 as long as I schedule routine maintenance.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Very disappointed

Vickey woodley, 02/18/2019
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful

I traded my 2015 SRX (which I liked) for this roomier car which I thought was beautiful. Unfortunately I must have received a “lemon”. The electronics on this car gave me so much trouble the first year. Stop, start feature didn’t work, bad key fob, alarm system randomly going off, heated seats and steering wheel quit working, etc) Another mistake on my part was to lease the car. Neither the dealership or GM was willing to work with me on getting out of this lease . I wanted to buy another Cadillac from them but no deal. Appears I’m stuck with this car that I have rented for 2 1/2 years. I think Cadillac makes a good product, just not this particular one. I definitely will not go back to the same dealership but not sure about purchasing another GM product

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
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4 out of 5 stars

Happy Folks

Larry N, 11/02/2016
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
11 of 14 people found this review helpful

We have been driving Cadillacs since 1990 and always enjoyed them very much. Our first bucket seats were in our 2002 4 door sedan. We are older folks and have never enjoyed the Cadillac bucket seats. We had a 2013 DTS and those seats did not fit our needs very well. We had to purchase kitchen chair pads from Walmart to get us out of the hole we were in with the vehicle. When we got our 2017 XT5 we thought maybe the seats might be better, nope the same old seats. A friend suggested we visit a Relax The Back store and look at one of their seat units. We did and bought one for our new car. We drove the car from Minn. to Arizona and found the new seat worked just great. When we arrived in Arizona we went right out to a store and bought another unit for the rider seat. This is the first SUV we have ever owned, we have to say we enjoy it very much. It's so much easier to get in and out of this style vehicle. The good news, no more hitting of my head when I get into this car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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