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Used 2017 Cadillac XT5 Consumer Reviews

4.0 out of 5 stars
102 reviews

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5 out of 5 stars

No Navagation!?

Vince A, 09/18/2017
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
8 of 9 people found this review helpful

Great vehicle. GM suprised me with this choice of mid size SUV at an entry level, affordable price. I have been a Ford buyer last 12 years and shopped every dealer, forgien and domstic, to get what my wife and I wanted....a mid sized SUV with looks, handeling and guess what? An interior that was not grey or black! Try getting a car today without the black or grey interior and you'll have to pay up.That's right pay up...premium models only. Forget the nav upgrade. On Star is cheaper with getting 14 months free. Seats r very comfortable, room is great, handles great, looks amazing and have gotten 37mpg's on highway! 8 gear shifing could be a bit smoother but all other competitor vehicles with 8 speeds felt same way. Test drove a Land Rover and it couldn't figure out what gear it was in, the worst! Never was a GM fan, but this Caddy remines me of what Cadillac used to be!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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1 out of 5 stars

Owned less than a year...

Bill, 07/14/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
11 of 13 people found this review helpful

...due to very poor interior build quality and horrible start/stop. Rattles and squeaks from day one. Did not have the patience to keep returning to the dealer. The start/stop engages at 2 mph or less. Why would it engage it anything other than zero?? The final 2 feet in the garage was a daily frustration. The engine and transmission were also disappointing....much weaker performance than you would expect from 310 hp. Passing is a chore to get the revs to a level that allow the car to pass. Second Cadillac...last Cadillac. It cost me $15k of year one depreciation to get into a rattle free car. I'm very happy with my new Audi allroad.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

A Very Dissappointed Customer!

Dave R, 09/07/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
26 of 33 people found this review helpful

First, let me say I bought this XT5 with all the hopes I was buying a quality vehicle....a Cadillac! I had done my homework and researched it thoroughly. Except for one key area I will explain later. To the point, From day one, I had issues that should have sent up red flags. On to the important stuff. Once I got the car and drove it for a week, I noticed a rough riding, quirky gas hog that had all kinds of electrical gremlins. The ride is harder than my F-150 pickup! No lie? That short" break in period " promised never came about. Gas mileage is aweful. 16 mpg around town with the small engine and 19 on the highway, with a very conservative driver. And only FWD. On to the Gremlins. It started when it wouldn't go into reverse. It's an electronic shifter, not like your conventional cars. On one occasion, it took 15 tries to get it into reverse. Shifting of the 8 speed transmission is sloppy and felt like it's slipping. I was told by the dealer" It's the normal way it shifts" . Really? The lift gate would just stop working. Wouldn't work with remote, inside button or outside switch. The Bose stereo would go flat like my 1960 transistor radio. Then pop back into this century at any given time. Overall, the quality of the radio was poor anyway. Not up to Bose standard. And the car has unusually loud noise from wind and tires. It is actually distracting to drive for long distances. After about 2,000 miles, a loud clunk could be heard coming from the transmission. Another issue looked at by the dealer but "could not duplicate." I could go on and on but I'll wrap it up. Wipers come on for no reason and don't come on when they are suppose to in auto mode. Poor tracking, seems to chart it's own course going down the road. A recall later and several trips to the dealer has cured nothing. My final word, I looked up Cadillac and found they are 2nd to the worst for "lemon law " complaints. Should have done a little more research. Could have saved a bundle of money.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Very Disappointing for the money

Martyman47, 04/20/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
10 of 12 people found this review helpful

I owned three (2010, 2012 & 2014) Cadillac SRXs before I leased the XT5. If I never drove those cars my rating for the XT5 would have been higher. But the SRX was so much more car for a lot less money. The XT5 drives about the same as the SRX but the SRX was more luxurious. It felt more robust too. The interior of the XT5 is a lot less luxurious as the SRX. In all the car is a disappointment especially considering it cost $5,000 more than the same 2014 SRX model and has fewer options. I wish I had kept my SRX.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

I love this car

MEK, 04/25/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful

I've test driven almost every SUV available and this is the best one of the lot. Have you ever driven an SUV and thought it must be similar to driving a boat on the water? Yeah, me too. Until I test drove this one - it's actually a lot of FUN to drive! The XT5 has an excellent balance between comfort and handling. It's like driving a small sports car, it handles really well and has great pickup. I've only had it for about a month, but so far it seems super reliable. I expect this car to last a very long time. I'm also super impressed with Cadillac customer service - no other car brand seems to even come close to providing the same level of support. I have consistently felt like they want to build a lifelong relationship with me, not just sell me a car. I understand now why Cadillac customers are so loyal.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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