Used 2011 Cadillac SRX Consumer Reviews
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2010
kathy2010, 03/19/2011
2011 Cadillac SRX Premium 4dr SUV AWD (3.0L 6cyl 6A)
9 of 9 people found this review helpful
Not nice sounds in the WI weather, when it is colder then 20 degrees, it sounds awful like worn springs of an old jeep, terrible. Experienced car not starting with either remote, seat warmers needed to be repaired, a recall, leather seats that are not durable.
A Bit of a Bummer
jmelquist, 05/31/2012
2011 Cadillac SRX Luxury 4dr SUV AWD (3.0L 6cyl 6A)
42 of 48 people found this review helpful
Owned or leased over 10 Cadillacs prior to my SRX AWD - always with a great experience ... unfortunately, this vehicle has been a disappointment. I liked the exterior looks - mpg ok; however, should have checked the vehicles performance and technology out better - both a disappointment - not the standard I have come to expect from Cadillac. Found the vehicle to be noticeably underpowered - transmission shifts in a odd way at times - very irritating technology (e.g. front crash warning beeps in the garage when backing out in reverse, the front seat when you turn off the vehicle moves back automatically so far you would not want someone in the rear seat, etc).
I'm Disappointed in Cadillac and Sewell
dallasfarmboy, 12/15/2010
2011 Cadillac SRX Performance 4dr SUV (3.0L 6cyl 6A)
22 of 25 people found this review helpful
We purchased a new 2010 SRX almost 9 months ago and it has 6,000 miles on it. First, the gas cap is directly over the right rear tire which forces the gas tube to run parallel to the ground. This causes almost any gas pump nozzle to constantly stop or fall out, so you have to hold the dirty nozzle the entire time. Despite many complaints from many buyers, GM and Sewell resolve this issue with a letter to complainants telling them they don't know how to fill their car. The other issue is a slushing sound in the gas tank. This is very annoying and sounds like a lead ball rolling around in the back. The visibility, long hood, and sluggish and jumpy acceleration are also poor.
Like Brand New
Moe Gambo, 12/30/2019
2011 Cadillac SRX Luxury 4dr SUV (3.0L 6cyl 6A)
7 of 7 people found this review helpful
Great vehicle with no problems, very nice to drive and beautiful interior and exterior.
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A Decent Car with a Some Glaring Issues
TD, 06/30/2018
updated 01/07/2021
2011 Cadillac SRX Luxury 4dr SUV (3.0L 6cyl 6A)
29 of 34 people found this review helpful
We have owned this car four years. Bought used with low miles. Trips to New England, the Great Plains and many trips in between. The Good: Quiet, comfortable ride. Quality materials. Most comfortable driving car I've owned including a Lexus RX200. The Not-So Good: Front A pillar blind spot. The front pillar is so large it often blocks people walking in a crosswalk if you are turning a corner. Headlights: Just plain dim. Almost worthless. SatNav: Just ridiculous. The suggested routes it takes are miles out of your way. Google Maps is far more accurate on choosing a route. The software needs a major update but updates are few and far between. Acceleration: Don't expect to win any races. Anemic at best. The Bad: Timing chain issues. Seriously? Of all the cars I've owned over 40 + years, including Lexus, Ford, Audi, BMW, on and on, this is the only car where a timing chain has needed replacement. If your 'Check Engine' light comes on, be afraid. Very afraid. This little repair item will set your bank account back, oh, say about $2000. Apparently, timing chain issues are common with this GM engine no matter which car; Cadillac, GMC or Chevrolet. You've been warned. Depreciation: The SRX has one of the highest depreciation rates of any used car. This is great if you are looking for a nice, used high-end luxury SUV for a bargain price, but not so great for resale value. While we have really enjoyed this car, the major issues that have cropped up have soured me on buying another GM product. Update 1/6/2020: Since my initial review, the windshield wipers failed twice. Again, another expensive repair on a GM product that I've never experienced with any other make. I believe GM now has a recall on Chevrolet Equinox wipers which are the same part, but nothing on Cadillac thus far. The headlights on the car are unsafe for night driving. There is a class action law suit against GM for this defect but no resolution to date. Update 1/1/21: Last year Cadillac reimbursed owners who replaced their headlights. Unfortunately, they replaced them with the same crappy parts, so just one year later, the headlights are now dim again. My first and last Cadillac.
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