Used 2011 Cadillac SRX Consumer Reviews
Like Brand New
Great vehicle with no problems, very nice to drive and beautiful interior and exterior.
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A Bit of a Bummer
Owned or leased over 10 Cadillacs prior to my SRX AWD - always with a great experience ... unfortunately, this vehicle has been a disappointment. I liked the exterior looks - mpg ok; however, should have checked the vehicles performance and technology out better - both a disappointment - not the standard I have come to expect from Cadillac. Found the vehicle to be noticeably underpowered - transmission shifts in a odd way at times - very irritating technology (e.g. front crash warning beeps in the garage when backing out in reverse, the front seat when you turn off the vehicle moves back automatically so far you would not want someone in the rear seat, etc).
- Premium 4dr SUVMSRP: $6,877113 mi away
- Luxury 4dr SUVMSRP: $8,000134 mi away
- Performance 4dr SUVMSRP: $4,400150 mi away
2010
Not nice sounds in the WI weather, when it is colder then 20 degrees, it sounds awful like worn springs of an old jeep, terrible. Experienced car not starting with either remote, seat warmers needed to be repaired, a recall, leather seats that are not durable.
A Decent Car with a Some Glaring Issues
We have owned this car four years. Bought used with low miles. Trips to New England, the Great Plains and many trips in between. The Good: Quiet, comfortable ride. Quality materials. Most comfortable driving car I've owned including a Lexus RX200. The Not-So Good: Front A pillar blind spot. The front pillar is so large it often blocks people walking in a crosswalk if you are turning a corner. Headlights: Just plain dim. Almost worthless. SatNav: Just ridiculous. The suggested routes it takes are miles out of your way. Google Maps is far more accurate on choosing a route. The software needs a major update but updates are few and far between. Acceleration: Don't expect to win any races. Anemic at best. The Bad: Timing chain issues. Seriously? Of all the cars I've owned over 40 + years, including Lexus, Ford, Audi, BMW, on and on, this is the only car where a timing chain has needed replacement. If your 'Check Engine' light comes on, be afraid. Very afraid. This little repair item will set your bank account back, oh, say about $2000. Apparently, timing chain issues are common with this GM engine no matter which car; Cadillac, GMC or Chevrolet. You've been warned. Depreciation: The SRX has one of the highest depreciation rates of any used car. This is great if you are looking for a nice, used high-end luxury SUV for a bargain price, but not so great for resale value. While we have really enjoyed this car, the major issues that have cropped up have soured me on buying another GM product. Update 1/6/2020: Since my initial review, the windshield wipers failed twice. Again, another expensive repair on a GM product that I've never experienced with any other make. I believe GM now has a recall on Chevrolet Equinox wipers which are the same part, but nothing on Cadillac thus far. The headlights on the car are unsafe for night driving. There is a class action law suit against GM for this defect but no resolution to date. Update 1/1/21: Last year Cadillac reimbursed owners who replaced their headlights. Unfortunately, they replaced them with the same crappy parts, so just one year later, the headlights are now dim again. My first and last Cadillac.
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I wouldn’t buy it again!
It isn’t all bad, but I’ll weigh it out for you. Pros: 1. The ultraview sunroof. It’s beautiful and terrible at the same time. Mine leaked. That was fun. 2. It’s a Cadillac. It’s comfy and the handling was great. Cons: 1. Sloppy Trans! The shifts are lazy and soft. Definitely not great even in sport mode which is a joke. 2. Power. Mine was the 3.0, I don’t know about the 3.6 but going up hills in this thing was not a treat. It makes you wonder am I going to end up flooring this thing to get up this hill? 3. Brake pedal feel. I hated the way it felt. You really had to put some effort if you wanted to stop. It was a little tiring after a while. 4. Overall reliability. Timing chain failed on mine. Common for these. Engine had to be replaced before 90k miles. If you buy one of these, change the oil religiously. But sometimes that doesn’t seem to help. 5. Headlight are a joke! Cadillac recalled the headlights they sucked so much. To be honest, it was a comfortable highway cruising money pit.
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- Performance
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