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Used 2020 Cadillac CT5 Consumer Reviews

3.8 out of 5 stars
16 reviews

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1 out of 5 stars

Oh boy!

Arnie , 05/26/2022
updated 12/01/2023
2020 Cadillac CT5 Sport 4dr Sedan (2.0L 4cyl Turbo 10A)
10 of 19 people found this review helpful

Horrible car! Had more problems and recalls than any other car. Not the Cadillac's that I had since 1990. Had to get rid it and I was not going to take a chance on another CT5. Unfortunately, it's the only sedan Cadillac is making for 2021.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Ct5 not my favorite

Disappointed owner, 04/13/2023
2020 Cadillac CT5 Premium Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
5 of 10 people found this review helpful

Bad brakes, squeal since day one! Cad service no help! Told to speed to 80 mph, then jam brakes! Did NOT work! Poor radio control, can not turn back to channel. Have to scroll forward thru entire list. Small trunk, hate poor design of web in trunk. 4 cylinder sucks. Can not get favorite exterior color of crystal beige. Bad decision! No maintenance help like other manufacturers! Need more?

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2020 Cadillac CT5 for sale near you
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3 out of 5 stars

Sporty but cheap

Steve , 12/30/2020
2020 Cadillac CT5 Premium Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
7 of 16 people found this review helpful

The 6 cylinder had a lot of pickup, smooth and quite. Unfortunately the interior was not as nice as I hoped. A lot of plastic. Need more headroom in the backseat. For a $50,000 dollar car I expected more luxury.

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3 out of 5 stars

Not impressed

Notimpressed, 02/17/2021
2020 Cadillac CT5 Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
4 of 13 people found this review helpful

Car handles like crap in the snow and feel really cold air around the center console up by shifter so not really sure where it is coming from

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Well designed car, a winner (mostly) for Cadillac

GLB, 07/19/2024
updated 01/22/2025
2020 Cadillac CT5 Premium Luxury 4dr Sedan (2.0L 4cyl Turbo 10A)
0 of 0 people found this review helpful

This is a beautifully designed car, especially the exterior. The interior is reasonably well designed and comfortable but I would have expected a bit more refinement in a luxury sedan. The discontinued CT6 had a better interior. The car has most of the technology one would want except for the adaptive cruise control option which was already available on my 2014 Mercedes S-Class, so Cadillac really should have been offering it by 2020. The heads up display is erratic. I have already had the dealer replaced the cable one time, and the problem nevertheless persists, with the display disappearing from time to time for no particular reason. The car rides and handles well, in fact it handles very well. The 2.0 turbocharged engine is clearly underpowered for this car. It is a bit sluggish getting from 0 to 30 mph but once one is at or above 60 mph the car rides very well and can easily accelerate beyond that level and hold the road at speeds greater than 75 mph. This is definitely not your father's Cadillac, no land yacht. I think it can be compared to a Mercedes C-Class or BMW 3 series fitted with a comparable engine.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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