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Used 2021 Volvo S60 Consumer Reviews

3.8 out of 5 stars
43 reviews

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We have a limited number of reviews for the 2021 S60, so we've included reviews for other years of the S60 since its last redesign.

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1 out of 5 stars

Horrible decision

Sam, 01/05/2022
2021 Volvo S60 T5 Momentum 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
12 of 16 people found this review helpful

I bought my 2021 & problems with it began 2 weeks after purchase with condensation in the headlamps. The condensation didn’t remain long enough to satisfy Volvo’s standards to rate replacement so the issue continues intermittently. The problems are ongoing- issues with the anti-collision activating for no reason, not receiving notifications regarding when service is needed, the fobs not syncing, Car Play not working, seat memory not storing- too many more to list. $42,000 and countless hours at the dealership. Worst. Car. Ever. Should’ve gotten a Mercedes.

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4 out of 5 stars

Love the car! But costly

DD, 02/15/2024
2020 Volvo S60 T5 Momentum 4dr Sedan (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful

I first leased my 2020 S60 , then bought the lease out in sept. 2023. Since then my car has been in the shop twice for warranty work. (Luckily I bought extended warranty) This car has saved my life and has prevented an accident from happening several times. I absolutely love it. Unfortunately, I didn’t think about the cost of just average maintenance. Expect to cough up a few hundred dollars for oil changes, over $1,000 for brakes and $600 for a battery change and the constant (system updates) . . I love my car. But it’s just to much for me personally to maintain.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love my S60 Recharge

Xavier, 06/13/2021
2020 Volvo S60 T8 Inscription Twin Engine Plug-In Hybrid 4dr Sedan AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
3 of 3 people found this review helpful

I have S60 Recharge with 5124 miles. I love the vehicle. Amazing driving experience. Big fan of the Volvo interior fit and finish. Sensus interface is very user friendly. Great car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my S60

Keith H, 09/04/2020
2020 Volvo S60 T6 Inscription 4dr Sedan AWD (2.0L 4cyl Twincharger 8A)
6 of 8 people found this review helpful

This is my third S60, and it is by far the best one yet. Stylish exterior, gorgeous interior, and loads of fun to drive. I have the T6 AWD Inscription, and so far I couldn't be happier!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Disappointing, not per specs. Volvo doesn’t care.

YP, 07/30/2019
2019 Volvo S60 T5 Momentum 4dr Sedan (2.0L 4cyl Turbo 8A)
26 of 43 people found this review helpful

Was very excited about my S60. Before I share my routine ownership experience let me just tell you that my car is a lemon. It drinks gasoline as if it was a v16 Lamborghini. 15MPG city / 19MPG highway is not near acceptable. I have filled up 7’tankanin the past 1300 miles. This is NOT OK and Volvo is not responsive to my emails and calls after opening a complaint. Moreover they tried to blame my driving which is really adding insult to injury . I have been driving for 30 years and had far better fuel economy on some huge engine gas guzzlers. I use Eco Drive and Comfort modes, drive mostly alone without load, on normal roads, in a flat area, at average weather/humidity and near sea level elevation. I’m not an aggressive driver. Moreover, this is a T5 FWD and I drove an AWD T6 loaner for a few days being aggressive on dynamic mode, I couldn’t get it to take more than 22.4 MPG/City. Speaking to other 2019 S60 drivers confirms my car is off. I deserve better than being ignored. So now, review after 2 months ownership: The S60 is stunning inside out, great seats too, lots of technology-actually too much half-baked technology. The ride is comfort is average but a bit noisier than I would imagine. The ride is a bit lazy, the car is heavy and does not accelerate anywhere near its prescribed specs. It is annoyingly wide but this may reduce the roll. Assembly quality is a bit sloppy and there are some materials that seem very cheap. Vinyl seating (didn’t opt for Napa leather) is not perforated and gets scorching hot in the summer and very sweat provoking. It’s a bit disappointing as the seats have such superior support. The Sensus system is frankly annoying. Volvo is selling itself as the safety company but there is nothing safe about futzing with screen drama for every little thing. It takes about 12 clicks to switch to your favorite radio station and even changing the AC fan speed requires far too many clicks and focal attention. There is no tactile sense to anything so you really have to be a distracted driver or stop on the side of the road. I don’t know who these days buys Volvo navigation when Google/Waze are years ahead and are free but if you don’t buy Volvo’s navigation, expect 1/4 of your big screen to become a permanent announcement of your lack of service. Additionally, while excessive features like touchscreen-activated folding rear headrests are standard, simple fog lights are a huge add on. Safety first? I don’t think so. Also the car is glitchy with CarPlay, windows that open on their own in the middle of the night, false airbags alert (recall completed For that), false alerts from the OnCall app that my light bulbs need changing and that my trunk is open. This is a gorgeously designed over-engineered half-baked machine or disappointing quality. Its safety flaws are hidden in its user experience. And the worst part about it is that Volvo couldn’t care less.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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