Used 2021 Volvo S60 Consumer Reviews
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We have a limited number of reviews for the 2021 S60, so we've included reviews for other years of the S60 since its last redesign.
T8 R-Design Expression
Phoenix James, 08/25/2021
2021 Volvo S60 Recharge Plug-In Hybrid T8 R-Design Expression 4dr Sedan AWD (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
16 of 17 people found this review helpful
First the things I wish were different. The lack of wireless charging and automatic closing trunk are odd. You just expect those. The infotainment screen is small-ish, and the navigation system can be a little clunky. A holder for sunglasses is $72(?). I'd like firmer brakes. Now the good stuff. My car has the Polestar Optimization upgrade; I highly recommend it. In everyday driving, I get about 25 miles of all electric range without stomping the accelerator. That is plenty for my ~9 mile commute (one-way). The interior is plush; nearly every surface feels like the highest quality. While other manufacturers weren't willing to deal (summer 2021 car shortage), Volvo offered many incentives and 1.99% financing. Plus, you get a $5600 federal tax credit for this plug-in hybrid. I hoped to get a true R-Design rather than "Expression" version, but I couldn't find any in a reasonable distance. But the Premium and Advanced packages, plus the Polestar Optimization, got me nearly the same car. The difference is the true R-Design's firmer suspension.
Definitely Buyer’s Remorse
Leila, 03/25/2021
2020 Volvo S60 T6 Inscription 4dr Sedan AWD (2.0L 4cyl Twincharger 8A)
28 of 31 people found this review helpful
I love the interior, technology, and exterior styling. What I hate is the unreliability and nagging little alerts that require a service visit. Purchased new in June 2020, the T6 Inscription model massage, heated and cooling seats. As of March 2021, I’ve driven a total 2600 miles. I’ve had service lights to come on three times and one being URGENT SRS Failure—take immediately to shop. After driving Lexus vehicles for the last 20 years, I’m rally disappointed. Also the depreciation on the car is huge.
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2021 Volvo S60 for sale near you
3 of 15 listings
- T5 Momentum SedanMSRP: $19,998122 mi away
- Recharge Plug-In Hybrid T8 Inscription SedanMSRP: $32,888113 mi away
- T5 Momentum SedanMSRP: $17,867129 mi away
See all 15 listings
South Carolina Jewel
Chuck and Amy Mikell, 06/14/2019
2019 Volvo S60 T5 Momentum 4dr Sedan (2.0L 4cyl Turbo 8A)
20 of 22 people found this review helpful
We went to buy a new Mercedes. The Mercedes dealer here is also a Volvo dealer. We test drove one Mercedes model before my wife saw the S60. It was all over after that. She LOVED the way it looked....inside and out. I am 73 years old and have a bad back. The seats are the most comfortable I have ever sat in in an automobile. We have only had the car for a week so I can't speak to reliability. However, as South Carolina natives we are proud to drive a car made right here. Very, very nice car. I don't understand Edmund's comments about the technology. My wife is a technophobe, but she caught on to the infotainment and car controls right off. And she NEVER does that. it works just like a tablet. Did I mention the seats are real comfortable...
- Performance
2019 S60 T6
MRush, 02/27/2020
2019 Volvo S60 T6 Inscription 4dr Sedan AWD (2.0L 4cyl Twincharger 8A)
36 of 41 people found this review helpful
I’ve recently purchased a 2019 S60 T6 which is a first model year of the new S60. I am very happy with interior and exterior finish of the vehicle but my likes stop there. The 2019 S60 T6 is built on the SPA platform with awd and the car has some serious vibration problems. It is well documented online in Volvo forums, I am not sure if the T5 fwd suffers from the same issues. On the T6 awd at about 75 mph the car vibrates and the ride is unpleasant, my work truck rides better than this car. Volvo has tried addressing the problem by balancing tires and replacing rims but the ride in this 45k automobile is unacceptable. There is also a Technical service bulletin about the Vibrations but from what I hear it does not correct the issue. If you search online there are a lot of complaints on new Volvo SPA platform with vibration issues especially the awd vehicles.
I loved my car, until I didn't.
NG, 08/14/2019
2019 Volvo S60 T5 Momentum 4dr Sedan (2.0L 4cyl Turbo 8A)
52 of 60 people found this review helpful
I purchased a 2019 Volvo S60 brand new and it has already been in the shop twice for multiple days (I had actually previously scheduled what would have been a 3rd appointment but ended up missing it). From the day I bought it, the media console was a bit glitchy. However, the first time I took it in was when the car died as I was switching lanes causing a "service needed" light to turn on. I took it in to Volvo, they had it for 2-3 days and told me that there was a computer system glitch where multiple signals went to the fuel tank at the same time, causing the car to die. They said they reset my computer system and that it would take care of 90% of problems (the other 10% was the rear suspension recall, which they fixed without prompting while it was there). I asked if they could guarantee the car wouldn't die again because it was a safety issue, and they said 98% guarantee. When I got the car back, I was still having issues with media console...mainly Apple CarPlay text features and radio volume issues so nothing major but still annoying. I scheduled an appointment, but ended up missing it, then a few days after, my check engine light came on. This is about a month (or less) after the car was in the shop the first time, and the vehicle currently has less than 4,000 miles on it. I haven't gotten the car back yet, but they said it will be in the shop for a minimum of 2 days and told me at the desk that it is likely a computer issue, again. The other bummer to me is that Volvo does not give Apples to Apples loaners like BMW (the other brand of luxury car I have experience with). They give you a voucher for Hertz (for which you have to pay a deposit). Last time, I was able to rent a Cadillac. This time, they put me in the crappiest, least equipped Toyota Corolla. I am so beyond frustrated and disappointed. My dad actually recommended Volvo to me and I really loved the car. I test drove BMWs and Audis before getting in this car, and I was just sold immediately after my test drive of this vehicle. The interior is just okay, but I love the look of this version of S60, I love the drive, I love the safety features, I love that it has just has enough power (I didn't want a sports engine but I wanted something with pick-up), it's comfortable, and I love the tech (when it works). Gas mileage is just okay and the trunk space is actually terrible (which would've been the biggest negative about the car), but overall, I was so thrilled with this vehicle that I was on board to be a Volvo enthusiast and my only "regret" prior to now was that I opted for the sedan over the SUV. I have now talked to multiple late-model Volvo owners (XC90's) who have both had to have their car replaced in the past and I keep getting told by sales that "well this version of the car is brand new" and "any car can have computer issues" as if that's an excuse. I've also read accounts of similar issues on forums pertaining to S60's from like 2016 on. I no longer have faith in this car brand and am just extremely disillusioned by this experience.
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