Used 2021 Volvo S60 Consumer Reviews
Best Car I Have Ever Owner.
I've had the 2021 Volvo S60, momentum, for several months. This is a tremendous vehicle, the interior is insanely great, minimalist with enormous premium appeal. There's also several technology features that are far more impressive than similar level models from different brands. I have the Harmon/Kardon sound system and I wouldn't cheap out on anything less, the sound is unbelievable and it's a huge part of the appeal/enjoyment of the car. I've had zero issues with reliability, Volvo as a brand has made strides over the past few years ensuring reliability comes first. It's very fun to drive but also took it on a 300+ road trip and was able to do 38+ MPG on ECO mode. Lastly, don't let those who drove the car once complain about the touchscreen usability, it took me 3 or 4 days to get used to it, just like any car and it's wonderful to use. I'd argue the 15 million buttons on a BMW or comparable brand is far more confusing and ultimately useless compared to having the touch screen command center in this car. I'm new to Volvo, but if this car continues to be as solid as it has been the last few months, I'm likely going to be a Volvo customer for years to come.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
T8 R-Design Expression
First the things I wish were different. The lack of wireless charging and automatic closing trunk are odd. You just expect those. The infotainment screen is small-ish, and the navigation system can be a little clunky. A holder for sunglasses is $72(?). I'd like firmer brakes. Now the good stuff. My car has the Polestar Optimization upgrade; I highly recommend it. In everyday driving, I get about 25 miles of all electric range without stomping the accelerator. That is plenty for my ~9 mile commute (one-way). The interior is plush; nearly every surface feels like the highest quality. While other manufacturers weren't willing to deal (summer 2021 car shortage), Volvo offered many incentives and 1.99% financing. Plus, you get a $5600 federal tax credit for this plug-in hybrid. I hoped to get a true R-Design rather than "Expression" version, but I couldn't find any in a reasonable distance. But the Premium and Advanced packages, plus the Polestar Optimization, got me nearly the same car. The difference is the true R-Design's firmer suspension.
- Recharge Plug-In Hybrid T8 Inscription SedanMSRP: $29,113211 mi away
- Recharge Plug-In Hybrid T8 R-Design SedanMSRP: $30,998250 mi away
- T5 Inscription SedanMSRP: $27,998229 mi away
2019 S60 T6
I’ve recently purchased a 2019 S60 T6 which is a first model year of the new S60. I am very happy with interior and exterior finish of the vehicle but my likes stop there. The 2019 S60 T6 is built on the SPA platform with awd and the car has some serious vibration problems. It is well documented online in Volvo forums, I am not sure if the T5 fwd suffers from the same issues. On the T6 awd at about 75 mph the car vibrates and the ride is unpleasant, my work truck rides better than this car. Volvo has tried addressing the problem by balancing tires and replacing rims but the ride in this 45k automobile is unacceptable. There is also a Technical service bulletin about the Vibrations but from what I hear it does not correct the issue. If you search online there are a lot of complaints on new Volvo SPA platform with vibration issues especially the awd vehicles.
South Carolina Jewel
We went to buy a new Mercedes. The Mercedes dealer here is also a Volvo dealer. We test drove one Mercedes model before my wife saw the S60. It was all over after that. She LOVED the way it looked....inside and out. I am 73 years old and have a bad back. The seats are the most comfortable I have ever sat in in an automobile. We have only had the car for a week so I can't speak to reliability. However, as South Carolina natives we are proud to drive a car made right here. Very, very nice car. I don't understand Edmund's comments about the technology. My wife is a technophobe, but she caught on to the infotainment and car controls right off. And she NEVER does that. it works just like a tablet. Did I mention the seats are real comfortable...
- Performance
I loved my car, until I didn't.
I purchased a 2019 Volvo S60 brand new and it has already been in the shop twice for multiple days (I had actually previously scheduled what would have been a 3rd appointment but ended up missing it). From the day I bought it, the media console was a bit glitchy. However, the first time I took it in was when the car died as I was switching lanes causing a "service needed" light to turn on. I took it in to Volvo, they had it for 2-3 days and told me that there was a computer system glitch where multiple signals went to the fuel tank at the same time, causing the car to die. They said they reset my computer system and that it would take care of 90% of problems (the other 10% was the rear suspension recall, which they fixed without prompting while it was there). I asked if they could guarantee the car wouldn't die again because it was a safety issue, and they said 98% guarantee. When I got the car back, I was still having issues with media console...mainly Apple CarPlay text features and radio volume issues so nothing major but still annoying. I scheduled an appointment, but ended up missing it, then a few days after, my check engine light came on. This is about a month (or less) after the car was in the shop the first time, and the vehicle currently has less than 4,000 miles on it. I haven't gotten the car back yet, but they said it will be in the shop for a minimum of 2 days and told me at the desk that it is likely a computer issue, again. The other bummer to me is that Volvo does not give Apples to Apples loaners like BMW (the other brand of luxury car I have experience with). They give you a voucher for Hertz (for which you have to pay a deposit). Last time, I was able to rent a Cadillac. This time, they put me in the crappiest, least equipped Toyota Corolla. I am so beyond frustrated and disappointed. My dad actually recommended Volvo to me and I really loved the car. I test drove BMWs and Audis before getting in this car, and I was just sold immediately after my test drive of this vehicle. The interior is just okay, but I love the look of this version of S60, I love the drive, I love the safety features, I love that it has just has enough power (I didn't want a sports engine but I wanted something with pick-up), it's comfortable, and I love the tech (when it works). Gas mileage is just okay and the trunk space is actually terrible (which would've been the biggest negative about the car), but overall, I was so thrilled with this vehicle that I was on board to be a Volvo enthusiast and my only "regret" prior to now was that I opted for the sedan over the SUV. I have now talked to multiple late-model Volvo owners (XC90's) who have both had to have their car replaced in the past and I keep getting told by sales that "well this version of the car is brand new" and "any car can have computer issues" as if that's an excuse. I've also read accounts of similar issues on forums pertaining to S60's from like 2016 on. I no longer have faith in this car brand and am just extremely disillusioned by this experience.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value