Used 2009 Volkswagen Routan Consumer Reviews
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problems
carguy, 08/31/2010
2009 Volkswagen Routan S 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)
1 of 1 people found this review helpful
I have had this van for about a year and a half and the transmission has gone out twice now. The first time was at 6k miles and the second was at 15k. On top of that they kept my van in the shop for 2 months the first time and one month the second. That's 3 months without my van. I've heard every excuse in the book, couldn't get all the parts, their tech wasn't qualified so they had to wait on an out of state tech to come in to fix it. Volkswagen's customer care were very nice and apologetic but couldn't get anything resolved. Every decision they make seemed to take a week. It's been a month and I still don't have my van back, still waiting on parts and they are very sorry. It's been a month
Great Van
J, 04/15/2010
2009 Volkswagen Routan SEL CARB 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)
1 of 1 people found this review helpful
We looked at everything and decided on the Routan because to the style and drivability. Bluetooth, dual sliders, nav, and JoyBox a plus. The engine is solid and fun to drive, from what I can tell you need to get the SEL or above to really get a good idea on the quality of the vehicle.
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Great Van
busymom, 05/28/2010
2009 Volkswagen Routan SEL CARB 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)
1 of 1 people found this review helpful
We converted from the Honda. Best thing we EVER did. This car is fun to drive and fun to ride in. It is much more quiet then the Honda. Our family has taken it on two long trips and it was so much more comfortable than the Honda. We read all the reviews and feel like the Routan was great by the experts, but the people who live with it liked it. We love it!
Buy Something Else
TO, 05/12/2010
2009 Volkswagen Routan SEL 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)
1 of 1 people found this review helpful
We are completely dissatisfied with this van. Nothing but transmission issues. Trans. leaked at 2800 mi, failed and was rebuilt at 8600 mi and valve body replaced again at 10,000 mi. Dealer had it for 10 out of the first 51 wks. Typical for a Chrysler based product. VW should be ashamed to have their badge on this van. Other issues, creaking noises from the RES and door panels. Rattling noises in the suspension. Power lift gate was malfunctioning. Rotors replaced at 600 mi. At one year old and 11,000 miles you should not have to worry about the vehicle falling apart. The MPG is poor, 12 in town,21 at best on Prem fuel on a trip. Using the Lemon Law for the trans. issues. Buy Toyota or Honda
Not worth the money!!!
Melissa, 03/25/2019
2009 Volkswagen Routan SEL 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)
1 of 1 people found this review helpful
Its a pile of junk. One repair after another. I have owned 3 minivans and this one is the worst. Will never buy a Volkswagen again.
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