Used 2009 Volkswagen Routan Consumer Reviews
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Don't buy this car...
bbaak, 10/13/2010
2009 Volkswagen Routan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)
1 of 1 people found this review helpful
This car is 95% chrysler! First and foremost. If you want a VW, DONT BUY THIS. This is a Chrysler rebadged as a VW. The Only thing VW besides the logo is the suspension. I was told only the frame and the engine....but sorry the whole thing is Chrysler. VW sells 4 different vans in Germany, but now I'm stuck with a car that has lost 30% of it's value in less than one year. IF I knew then what I know now I would leased it at least then I'd be able to mess w/ VW back as they would have to eat MOST of the cost on this car at surrender time. IF you want a routan buy a Town and Country....go to a VW dealer buy logo's and stick them on.....same thing!!!!!!
problems
carguy, 08/31/2010
2009 Volkswagen Routan S 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)
1 of 1 people found this review helpful
I have had this van for about a year and a half and the transmission has gone out twice now. The first time was at 6k miles and the second was at 15k. On top of that they kept my van in the shop for 2 months the first time and one month the second. That's 3 months without my van. I've heard every excuse in the book, couldn't get all the parts, their tech wasn't qualified so they had to wait on an out of state tech to come in to fix it. Volkswagen's customer care were very nice and apologetic but couldn't get anything resolved. Every decision they make seemed to take a week. It's been a month and I still don't have my van back, still waiting on parts and they are very sorry. It's been a month
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The Good and The Bad!
thayes82, 08/31/2009
2009 Volkswagen Routan SEL 4dr Minivan (4.0L 6cyl 6A)
1 of 1 people found this review helpful
I have had my Routan for exactly 30 days. On day 28 I was traveling with a friend and 5 kids. The transmission acted up and wouldn't go out of first. We were stranded in small town. Mind you my van only had 1050 miles on it. Anyway, the good is VW roadside was Awesome, they picked up the van delivered it to the nearest dealership and are fixing it now. They gave us a rental so I am impressed with VW service. They are replacing the valve body on my van and hopefully there will be no more issues. I love my van and am very hopeful nothing else goes wrong and this was just a fluke!
1st time van owner
matt, 09/04/2009
2009 Volkswagen Routan SEL CARB 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)
1 of 1 people found this review helpful
I have never owned a minivan and was suspect to performance. We have owned this for about a month and love it. Took it on a road trip over a weekend, put about 1000 miles on it and it felt great. Extremely comfortable, and instruments easy to use. Nav system is a must with interactive traffic redirection. Am getting about 15 mpg in the city and 25 on the highway.We have had to bring in for service once as condensation was building inside the headlight assembly. The transmission is smooth, but with 6 speeds the gear ratio makes for a lot of shifting.
A day didn't go by when something broke!
trixR4kids, 12/24/2008
2009 Volkswagen Routan SEL Premium CARB 4dr Minivan (4.0L 6cyl 6A)
1 of 1 people found this review helpful
It got to the point where virtually every day of ownership meant something else on this barge didn't fall off, break off, peel off or just plain disappear! Electronics were especially "gremlin filled" nightmares. Door locks would stop working, then start locking or unlocking by themselves. Fuel gauge would sit there and pulsate F to E like it was alive! Dash lighting would fade to nothing at night, then come back on brightly until it repeated the blackout thing. After some negotiations, we took it into the dealer and drove out a new Tourag. Then I found out that this thing was built by Chrysler....now I understand!