Used 2021 Volkswagen ID.4 AWD Pro S (Statement) 4dr SUV AWD (electric DD) Consumer Reviews

My First and Last Volkswagen!

I’ve had my 2021 PRO S for almost 2 years now. Range was so-so but with the free charging for 3 years at the electrify America charging stations I was not complaining. It started taking a dark turn towards end of 2023. After months of waiting the recall service was scheduled. it took 6 months followup and 1 instance of wrong scheduling by the recall service customer care/ mis-communication with the service center to finally schedule the software update service. A week after the recall service my car wouldn’t start (with around 60% battery juice left) from a normal stop at a rest area/ gas station in Parsippany. Awaited for the tow truck for 2 hours which wasn’t completely covered by VW. I should appreciate the person who towed the car, after 1 hour of work he was finally able to get the car on the truck( please note that if you think you can tow your EV easily, you are probably wrong) . Paul miller VW service like all other VW showrooms were in back order for loaners. I was 90 miles away from home without a loaner and not much help from VW. After 10 days waiting for my car service I got a loaner, they found out that the 12 V battery was gone. 2 months later one main battery cell has failed. They are not allowed to do service at every center so I need to get it 30 miles from home at a service station that can only repair 1 car at a time??! Please keep away from this Car and if possible VW.