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Used 2022 Volkswagen Atlas Cross Sport Consumer Reviews

3.8 out of 5 stars
51 reviews

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We have a limited number of reviews for the 2022 Atlas Cross Sport, so we've included reviews for other years of the Atlas Cross Sport since its last redesign.

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Pros
Cons
5 out of 5 stars

Best SUV I’ve ever owned

Larry Griffith, 09/21/2021
2021 Volkswagen Atlas Cross Sport SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
9 of 9 people found this review helpful

I’ve had two Acura MDXs, two Honda Pilots, a GMC Acadia, a Dodge Durango, and a Ford Expedition. The VW Atlas Cross Sport is the best over all. Great luxury SUV

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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Check out current offers on the Volkswagen Atlas Cross Sport
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* Starting MSRP of $37,190 for a 2025 Volkswagen Atlas Cross Sport SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

2 out of 5 stars

Very “buggy”

Steve, 04/23/2022
2021 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV (3.6L 6cyl 8A)
9 of 9 people found this review helpful

I’ve been a Honda owner/lover for decades. Wanted an SUV and was considering the Passport but wasn’t feeling the look of. Saw the Cross Sport and loved it… It’s one of the hottest-looking SUVs I’ve seen. A friend who had a Passat told me great car but expensive to fix… classic German over-engineering. Had a BMW that ran me $3K/yr in repairs. Anyway, decided to lease Cross Sport for term of coverage (33 months) - this would make sure any issues were covered by VW. Outta the gate, little issues - foot sensor on rear hatch never worked correct (VW dealer concedes it’s an issue but no solution). Then the air bag sensor - twice to dealer to have “fixed” (bandaid). Both times sensor came back in as soon as I left dealer. NOW there’s an official recall but the parts are not available from VW yet. Infotainment system: Function buttons work/don’t work. Dash/interior lighting works/doesn’t work. Intermittent electronic issues are a [non-permissible content removed] to diagnose/fix so I have to live with the inconvenience of repeatedly taking to dealer (40 mi RT) w/ issues never being resolved… AND they do not offer rentals while yours is in shop (unlike Honda) so I can’t leave with for thorough inspection b/c I need car to get to work. The car is gorgeous - roomy, cool, stylish and plush inside but the aggregation is over-the-top. I have the V6 and the gas mileages sucks but I anticipated that. Can’t wait until lease ends so I can find another car! SADLY, I CANNOT RECOMMEND. SERIOUSLY CONSIDER SOMETHING OTHER THAN A VW. Dealer service not good, Manufacture’s support non existent! Poor service, poor support, spotty (poor) quality.

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1 out of 5 stars

Nothing but issues so far

LK, 03/10/2021
2021 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV AWD (3.6L 6cyl 8A)
49 of 56 people found this review helpful

I bought this car with full confidence that I would completely love it. Since getting it in early December, my brand new car has been in the shop for over a month for the engine light already being on and a fuel sensor issue. I receive it back and two days later it happens again. Less than a week later my car is once again having issues and the key will not connect or let me auto lock it from the outside. They replaces the key battery and that was not the issue. Another system failure. Corporate has been beyond helpful but I feel like I made a massive mistake buying this car. Will go back to the dealer tomorrow to get fixed once again. I had better luck with my Jeep Wrangler.. and who says that!

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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Build Your Volkswagen Atlas Cross Sport
At a Glance:
  • 5 Colors
  • 5 Trims
  • 1 Package
  • $37,190*starting MSRP
Build & Price vw.com
* Starting MSRP of $37,190 for a 2025 Volkswagen Atlas Cross Sport SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

1 out of 5 stars

Should be called the VW Junk Box

John, 05/06/2022
2021 Volkswagen Atlas Cross Sport SE w/Technology R-Line 4dr SUV AWD (3.6L 6cyl 8A)
8 of 8 people found this review helpful

This is hands down the worst vehicle I have ever owned and it is accompanied by the WORST customer service by VW service centers and VW reps. It lives in the shop. Recall after recall and electrical problems. Stay away. It looks beautiful but don’t let that sway you.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best decision I've ever made

Brayden Stuart, 05/25/2021
2021 Volkswagen Atlas Cross Sport SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
10 of 11 people found this review helpful

My Cross sport is amazing. It has a ton of space for us , our 2 kids, the 2 dogs and all the stuff that coms with them. We have had it for 6 months so far not one problem. It has some of the coolest tec. and safety features I cant believe we ever lived with out them!!! I will never put my kids in anything else

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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