Used Lexus NX 300 for Sale in Mesa, AZ

Bill Luke Santan - Gilbert / Arizona

Located 10 miles away from Mesa, AZ

Dealer Review:

Just came from the dealership. My wife wanted a different car after 5 years. She was looking at Jeep Cherokee's and Lincoln MKC's. They had a few, found an MKC she liked. We brought her 2011 Jeep Wrangler 4 door hardtop Unlimited with 2" lift, oversize tires/wheels, fully loaded with 59K miles and super clean. KBB trade in value was $20L to $23K. The sales guy wrote everything up to see what they would give for trade. He came back after talking with his F&I guy and offered $10.9 trade in value. ARE YOU KIDDING ME! I confirmed what he was saying and he told me that he had dropped the price of the MKC by $2K. So where is the disparity of $10K. Even the Nissan dealership across the street offered $18.2 and he said that's because Nissan pads their prices. I'm sorry but this is 2020 where most buyers have access to this thing called the internet, where a great deal of research gets done before we step on the lot! I got on the phone and explained everything to my buddy who is has been an F&I guy in CA for 20 years. He said the guy was jerking my chain and to walk away. So I explained to the sales guy, 1, the offer is insulting. 2, you'll sell the Jeep with how it looks quickly and for about $24K, not to mention how many buyers it's going to attract on the lot. I didn't appreciate being insulted and demanded our keys. He starts the car sales SOP, saying that he has to go get the keys but when he walks to the F&I guy, my wife sees him pull the keys out of his own pocket, so now he's [non-permissible content removed] too. Then he comes to us with the key and says his boss made a mistake and thought it was a soft top not a hard top and he reran the estimate and magically came up $6K. If I plug in the details on KBB.com and compare soft top to hard top, the value is less than $1K, so where did they come up with $6K for their mistake? I'll tell you where, out of the fact that I told him he was insulting and was losing a sale. So then the sales guy, trying to save the sale says, sell your jeep outright and come back. I told him you will NEVER see me on a Bill Luke lot again! If that's how you treat people, by taking advantage of them, then you can KMA! Now I know we aren't going to get private seller pricing on a trade in and I know some dealerships will be higher and some lower on trade in but this was the most insulting experience I have ever had at a dealership and I've sold cars for a little bit years ago, so I understand some of the process. Of course we didn't have as educated a buyer back then because of how the internet information has exploded. So I'm putting this out as a combat veteran and retired police officer, to any of my fellow vets and first responders, don't waste your time at Bill Luke dealerships! Follow up: After the I posted our bad review of Bill Luke Santan - Used Car Sales in Gilbert, AZ, their General Sales Manager reached out and apologized for the behavior of his staff. He said it was an isolated incident and that his staff would be reprimanded. He asked how he could make it up to us, as he understands the importance of positive vs negative reviews and experiences, especially with the veteran community, which he has had dealings with in Sierra Vista. I was concerned that this was just an appeasement and that his offer may have lacked sincerity, as a form of lip service. I did appreciate that he had reached out however, so I further explained what had happened and told him I would give his store a second chance to repair an insulting encounter into a positive exchange. I offered my terms which included finding us a similar car to the one my wife wanted, which had since been sold, I asked for a fair market price on trade in, a discounted price on the sale of the new (used) vehicle and I asked for a written apology from the sales person and the manager on that night, both who insulted us. Lastly, I asked that we not have to see the sales person or the manager as that would cause another issue if I had to look at them or thought they were benefitting in anyway, from this potential sale. Nothing I asked for was unreasonable and I waited for a reply. My thoughts were, if he agreed or even countered, then he was sincere. If he declined, then I would be assured that his seemingly caring response was in reality, a duplicitous attempt to get me to roll over on the truth. The truth being that their store and practices were insulting, unprofessional and deceitful. They lived up to the stereotypical “used car salesman” character often depicted as shady, greasy, deceitful and willing to take advantage of anyone foolish enough to step on to their lot, just for the sake of making a buck! Of course that was from a bygone era, certainly not found today, where the public is much more educated, where information on values and costs is so easily available on smart devices and phones alike. At least that’s what I thought until it was all confirmed as happening now, in 2020, in Gilbert, AZ. So my recommendation NOW, as it was the night this awful experience happened to my wife and I, is to steer clear of Bill Luke stores. If only my experience hadn’t been confirmed by the General Sales Manager, I could’ve believed that this was isolated. For all I know, this behavior gets high fives from the leadership at Bill Luke stores. However, not all is negative – this experience forced us to look at the competition for Bill Luke car sales and what we found was a great experience at the Courtesy group of car sales stores. In fact, we traded in my wife’s Jeep, the one that Bill Luke Santan had insulted us with, with a $10.9K offer. Courtesy gave us more than double that on trade in! Then they knocked $4800K off the price of a used vehicle that my wife fell in love with. A deal too good to be true? Or perhaps, as the sales guy at Bill Luke put it “the competition pads their prices.” I did my due diligence checking to see if this was a good deal all around or not and wouldn’t you know it, turns out it was a great deal!!! So thank you to Bill Luke Santan sales staff the manager on that night and the General Sales Manager for making sure we never went back to Bill Luke stores. So the Courtesy stores made money yesterday on a car sale, took in a great trade that will also make them money, they can show another unit sold this month and they did it with professionalism and integrity. Hmm, isn’t that what all car sales stores should be about in 2020. If you’re asking me, then absolutely yes! But hey, maybe you can try Bill Luke Santan and see if your experience is different…or not. For us, we will let our world know that the Courtesy Stores are the place to go. When you have a choice on where to spend your hard earned money, courtesy, vs. being insulted will always get my vote.

Features and Specs:

Description: Used 2018 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control, Keyless Entry/Start.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ9J2099209
Stock: SM21419
Certified Pre-Owned: No
Listed since: 11-17-2020

Overstockvehicles.com - Phoenix / Arizona

Located 26 miles away from Mesa, AZ

Dealer Review:

We went looking for a truck for my adult son and we found a clean 2010 Ford Explorer Sport Trac. It was very clean and in great shape with low mileage. We got a good deal and Jeff treated us great. We were in and out of there in about an hour. Would buy from them again.

Features and Specs:

Description: Used 2019 Lexus NX 300 with Stability Control, Mobile Internet, Auto Climate Control, Adaptive Cruise Control, Power Driver Seat.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ6K2119224
Stock: P119224
Certified Pre-Owned: No
Listed since: 11-13-2020

Mercedes-Benz of Gilbert - Gilbert / Arizona

Located 10 miles away from Mesa, AZ

This 2020 Lexus NX 4dr NX 300 FWD features a 2.0L 4 Cylinder 4cyl Gasoline engine. It is equipped with a 6 Speed Automatic transmission. The vehicle is Matador Red Mica with a Black Nuluxe[nuluxe] With Dark Umber Trim interior. It is offered As-Is, extended warranty is available. - Air Conditioning, Climate Control, Dual Zone Climate Control, Cruise Control, Tinted Windows, Power Steering, Power Mirrors, Leather Steering Wheel, Power Drivers Seat, Power Passenger Seat, Memory Seat Position, Clock, Tachometer, Telescoping Steering Wheel, Driver Airbag, Passenger Airbag, Side Airbags, Security System, Rear Defogger, Fog Lights, Intermittent Wipers, AM/FM, Bluetooth, Carpeted Floor Mats, Center Arm Rest, Child Proof Door Locks, Daytime Running Lights, Heated Mirrors, Overhead Console, Premium Sound, Rear Spoiler, Rear Spoiler, Rear Wipers, Remote Fuel Door, Reverse Camera, Roll Stability Control, Side Curtain Airbags, Tire Pressure Monitor, Vanity Mirrors - Contact Sales Department at 480-407-5800 or tzinn@mbgilbert.com for more information. -

Features and Specs:

Description: Used 2020 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Remote Start, Stability Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJDARBZ7L5001603
Stock: L5001603
Certified Pre-Owned: No
Listed since: 08-12-2020

Arrowhead Cadillac - Phoenix / Arizona

Located 29 miles away from Mesa, AZ

Features and Specs:

Description: Used 2018 Lexus NX 300 with AWD/4WD, Stability Control, Mobile Internet, Auto Climate Control, Adaptive Cruise Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
24 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJBARBZ4J2156132
Stock: 34995A
Certified Pre-Owned: No
Listed since: 10-16-2020

Bill Luke Alfa Romeo - Tempe / Arizona

Located 13 miles away from Mesa, AZ

MOON ROOF, LEATHER, HEATED/COOLED SEATS, BACKUP CAMERA, BLIND SPOT MONITORS, LANE DEPARTURE ALERT, BLUETOOTH CONNETION AND POWER LIFTGATE!!Bill Luke Tempe is a family owned and operated business that has done business the right way since 1927. You can buy with confidence! Unlike our competitors, our RECONDITIONING COSTS are INCLUDED in the sales price. Bill Luke Tempe's price is based on Kelley Blue Book Price AdvisorTM - which allows you to see what other Arizona residents have paid for the same year, make and model of vehicle while considering vehicle mileage. See dealer for details or visit www.billluketempe.com to see the difference for yourself!

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

Description: Used 2018 Lexus NX 300 with Stability Control, Mobile Internet, Auto Climate Control, Adaptive Cruise Control, Power Driver Seat.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ8J2109938
Stock: FT19647
Certified Pre-Owned: No
Listed since: 11-04-2020

Bill Luke Santan - Gilbert / Arizona

Located 10 miles away from Mesa, AZ

ONE OWNER LEASE RETURN, LOW MILES, MOON ROOF, LEATHER, HEATED/COOLED SEATS, BACKUP CAMERA WITH REAR PARKING SENSORS, BLIND SPOT MONITORS WITH CROSS TRAFFIC ALERT, LANE DEPARTURE WARNING, BLUETOOTH CONNECTION AND POWER LIFTGATE!!Eminent White Pearl 2020 Lexus NX 300 Base FWD 6-Speed Automatic 2.0L 16V DOHCBill Luke Santan is a family owned and operated business that has done business the right way since 1927. You can buy with confidence! Unlike some of our competitors, our RECONDITIONING COSTS are INCLUDED in the sales price. Bill Luke Santan's price is based on Kelley Blue Book Price AdvisorTM - which allows you to see what other Arizona residents have paid for the same year, make and model of vehicle while considering vehicle mileage. See dealer for details or visit www.billlukesantan.com to see the difference for yourself!

Dealer Review:

Just came from the dealership. My wife wanted a different car after 5 years. She was looking at Jeep Cherokee's and Lincoln MKC's. They had a few, found an MKC she liked. We brought her 2011 Jeep Wrangler 4 door hardtop Unlimited with 2" lift, oversize tires/wheels, fully loaded with 59K miles and super clean. KBB trade in value was $20L to $23K. The sales guy wrote everything up to see what they would give for trade. He came back after talking with his F&I guy and offered $10.9 trade in value. ARE YOU KIDDING ME! I confirmed what he was saying and he told me that he had dropped the price of the MKC by $2K. So where is the disparity of $10K. Even the Nissan dealership across the street offered $18.2 and he said that's because Nissan pads their prices. I'm sorry but this is 2020 where most buyers have access to this thing called the internet, where a great deal of research gets done before we step on the lot! I got on the phone and explained everything to my buddy who is has been an F&I guy in CA for 20 years. He said the guy was jerking my chain and to walk away. So I explained to the sales guy, 1, the offer is insulting. 2, you'll sell the Jeep with how it looks quickly and for about $24K, not to mention how many buyers it's going to attract on the lot. I didn't appreciate being insulted and demanded our keys. He starts the car sales SOP, saying that he has to go get the keys but when he walks to the F&I guy, my wife sees him pull the keys out of his own pocket, so now he's [non-permissible content removed] too. Then he comes to us with the key and says his boss made a mistake and thought it was a soft top not a hard top and he reran the estimate and magically came up $6K. If I plug in the details on KBB.com and compare soft top to hard top, the value is less than $1K, so where did they come up with $6K for their mistake? I'll tell you where, out of the fact that I told him he was insulting and was losing a sale. So then the sales guy, trying to save the sale says, sell your jeep outright and come back. I told him you will NEVER see me on a Bill Luke lot again! If that's how you treat people, by taking advantage of them, then you can KMA! Now I know we aren't going to get private seller pricing on a trade in and I know some dealerships will be higher and some lower on trade in but this was the most insulting experience I have ever had at a dealership and I've sold cars for a little bit years ago, so I understand some of the process. Of course we didn't have as educated a buyer back then because of how the internet information has exploded. So I'm putting this out as a combat veteran and retired police officer, to any of my fellow vets and first responders, don't waste your time at Bill Luke dealerships! Follow up: After the I posted our bad review of Bill Luke Santan - Used Car Sales in Gilbert, AZ, their General Sales Manager reached out and apologized for the behavior of his staff. He said it was an isolated incident and that his staff would be reprimanded. He asked how he could make it up to us, as he understands the importance of positive vs negative reviews and experiences, especially with the veteran community, which he has had dealings with in Sierra Vista. I was concerned that this was just an appeasement and that his offer may have lacked sincerity, as a form of lip service. I did appreciate that he had reached out however, so I further explained what had happened and told him I would give his store a second chance to repair an insulting encounter into a positive exchange. I offered my terms which included finding us a similar car to the one my wife wanted, which had since been sold, I asked for a fair market price on trade in, a discounted price on the sale of the new (used) vehicle and I asked for a written apology from the sales person and the manager on that night, both who insulted us. Lastly, I asked that we not have to see the sales person or the manager as that would cause another issue if I had to look at them or thought they were benefitting in anyway, from this potential sale. Nothing I asked for was unreasonable and I waited for a reply. My thoughts were, if he agreed or even countered, then he was sincere. If he declined, then I would be assured that his seemingly caring response was in reality, a duplicitous attempt to get me to roll over on the truth. The truth being that their store and practices were insulting, unprofessional and deceitful. They lived up to the stereotypical “used car salesman” character often depicted as shady, greasy, deceitful and willing to take advantage of anyone foolish enough to step on to their lot, just for the sake of making a buck! Of course that was from a bygone era, certainly not found today, where the public is much more educated, where information on values and costs is so easily available on smart devices and phones alike. At least that’s what I thought until it was all confirmed as happening now, in 2020, in Gilbert, AZ. So my recommendation NOW, as it was the night this awful experience happened to my wife and I, is to steer clear of Bill Luke stores. If only my experience hadn’t been confirmed by the General Sales Manager, I could’ve believed that this was isolated. For all I know, this behavior gets high fives from the leadership at Bill Luke stores. However, not all is negative – this experience forced us to look at the competition for Bill Luke car sales and what we found was a great experience at the Courtesy group of car sales stores. In fact, we traded in my wife’s Jeep, the one that Bill Luke Santan had insulted us with, with a $10.9K offer. Courtesy gave us more than double that on trade in! Then they knocked $4800K off the price of a used vehicle that my wife fell in love with. A deal too good to be true? Or perhaps, as the sales guy at Bill Luke put it “the competition pads their prices.” I did my due diligence checking to see if this was a good deal all around or not and wouldn’t you know it, turns out it was a great deal!!! So thank you to Bill Luke Santan sales staff the manager on that night and the General Sales Manager for making sure we never went back to Bill Luke stores. So the Courtesy stores made money yesterday on a car sale, took in a great trade that will also make them money, they can show another unit sold this month and they did it with professionalism and integrity. Hmm, isn’t that what all car sales stores should be about in 2020. If you’re asking me, then absolutely yes! But hey, maybe you can try Bill Luke Santan and see if your experience is different…or not. For us, we will let our world know that the Courtesy Stores are the place to go. When you have a choice on where to spend your hard earned money, courtesy, vs. being insulted will always get my vote.

Features and Specs:

Description: Used 2020 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Remote Start, Stability Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJDARBZXL5006407
Stock: SW21243
Certified Pre-Owned: No
Listed since: 10-29-2020

Certified Benz and Beemer - Scottsdale / Arizona

Located 10 miles away from Mesa, AZ

**$42,532 ORIGINAL MSRP**POWER TILT AND SLIDE MOONROOF**COMFORT PACKAGE**INTUITIVE PARKING ASSIST**BLIND SPOT**BACKUP CAMERA**KEYLESS ENTRY**BLUETOOTH WIRELESS**RIGOROUSLY INSPECTED AND CERTIFIED** ** At Certified Benz & Beemer, we offer the highest quality, pre-owned vehicles in a friendly, zero pressure environment which we believe will be the best car buying experience you ever have. This has helped Certified Benz & Beemer to be recognized as the No. 1 Independent Dealer in the entire USA in 2013 and the No. 1 Independent Dealer in Arizona for 2012, 2014, 2016, 2017,2018 and 2019 by DealerRater.com, the most trusted source of automobile dealership and service center reviews of customer service, quality of work, friendliness, price and overall experience. Certified Benz & Beemer offers a great selection of top quality, luxury vehicles handpicked from the Southwest and most are displayed inside our 92,000 square feet of air-conditioned indoor showrooms. As part of the fully transparent process, we will provide you with our best upfront pricing, a CARFAX history report, our service inspection report, a Kelly Blue Book report as well as a market analysis report of the vehicle. Each certified vehicle comes with a 3 month/3,000 mile warranty and a 3 day Satisfaction Guarantee policy for your peace of mind (High Performance vehicles excluded). *** ****We encourage our customers to inquire whether a second key, floor mats, and/or owner's manual are available on this vehicle. Also, due to the sunny conditions in Arizona, many of the vehicles may have window tint installed on the vehicle at an additional cost of $399.00. We encourage that you inquire whether window tint has been installed on vehicle.****

Features and Specs:

Description: Used 2019 Lexus NX 300 with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
24 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJBARBZ8K2196165
Stock: 16839
Certified Pre-Owned: No
Listed since: 11-03-2020

Auto Select - Phoenix / Arizona

Located 18 miles away from Mesa, AZ

Amazing by any standards best describe our 2018 Lexus NX 300 F Sport brought to you in eye-catching Ultra White! Powered by a TurboCharged 2.0 Liter 4 Cylinder that offers 235hp while connected to a 6 Speed Automatic transmission and a sport-tuned suspension. This Front Wheel Drive combination yields near 28mpg on the highway and soars to 60mph in just 7 seconds! Visually dramatic, our 300 F Sport evokes a sense of classic elegance paired with ultimate athleticism. The exterior is perfectly enhanced with unique alloy wheels, a power sunroof, brilliant LED headlights, LED fog lights and running lights. Befitting its heritage of luxury and craftsmanship, the 300 F Sport cabin is uniquely designed featuring power-adjustable heated/cooled Red leather front seats, a heated steering wheel, keyless ignition and entry, and power folding and reclining rear seats. Enjoy next level connectivity behind the wheel with a prominent interface display screen, full-color navigation, Bluetooth phone/audio, Siri Eyes Free, Lexus Enform Service Connect, and a dynamite sound system with CD, available HD with available satellite radio, and auxiliary audio jack. Our Lexus NX 300 has received top-safety scores thanks in part to innovative features such as a rearview camera, traction/stability control, advanced airbags, and Lexus Enform Safety Connect telematics that include automatic crash notification, stolen vehicle location, and an emergency assist button. The cool, modern vibe of the NX 300 F Sport is something you've got to see for yourself, so...print this page and call us Now... We Know You Will Enjoy Your Test Drive Towards Ownership!

Features and Specs:

Description: Used 2018 Lexus NX 300 F SPORT with Stability Control, Mobile Internet, Auto Climate Control, Adaptive Cruise Control, Power Driver Seat.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ1J2093615
Stock: 093615
Certified Pre-Owned: No
Listed since: 10-15-2020

Superstition Springs Lexus - Mesa / Arizona

Located 6 miles away from Mesa, AZ

THE DECEMBER TO REMEMBER SALES EVENT!!!!! Ask us about 0% Financing!! Eminent White Pearl. 300 Base 4D Sport Utility Eminent White Pearl 2.0L 16V DOHCSuperstition Springs Lexus great selection of new, used vehicles and financing options. Proudly serving the following communities Mesa, Phoenix, Scottsdale, Tempe, Chandler, Gilbert, Queen Creek, Glendale, Peoria, Sun City, Avondale, & Casa Grande.

Features and Specs:

Description: Used 2020 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Remote Start, Stability Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJDARBZ9L2159863
Stock: L7250A
Certified Pre-Owned: No
Listed since: 11-17-2020

Mercedes-Benz of Gilbert - Gilbert / Arizona

Located 10 miles away from Mesa, AZ

This 2018 Lexus NX 4dr NX 300 F Sport FWD features a 2.0L 4 Cylinder 4cyl Gasoline engine. It is equipped with a 6 Speed Automatic transmission. The vehicle is Ultra White with a Circuit Red Nuluxe With Metallic Sport Trim interior. It is offered As-Is, extended warranty is available. - Air Conditioning, Climate Control, Dual Zone Climate Control, Cruise Control, Tinted Windows, Power Steering, Power Mirrors, Leather Steering Wheel, Power Drivers Seat, Power Passenger Seat, Memory Seat Position, Clock, Tachometer, Telescoping Steering Wheel, Steering Wheel Radio Controls, Driver Airbag, Passenger Airbag, Side Airbags, Security System, Rear Defogger, Fog Lights, Intermittent Wipers, AM/FM, CD Player, Sport Package, Bluetooth, Carpeted Floor Mats, Center Arm Rest, Child Proof Door Locks, Heated Mirrors, Overhead Console, Premium Sound, Rear Spoiler, Rear Spoiler, Rear Wipers, Remote Fuel Door, Reverse Camera, Roll Stability Control, Side Curtain Airbags, Tire Pressure Monitor, Vanity Mirrors - Contact Sales Department at 480-407-5800 or tzinn@mbgilbert.com for more information. -

Features and Specs:

Description: Used 2018 Lexus NX 300 F SPORT with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control, Keyless Entry/Start.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ9J2089893
Stock: J2089893
Certified Pre-Owned: No
Listed since: 11-07-2020

Bill Luke Santan - Gilbert / Arizona

Located 10 miles away from Mesa, AZ

Dealer Review:

Just came from the dealership. My wife wanted a different car after 5 years. She was looking at Jeep Cherokee's and Lincoln MKC's. They had a few, found an MKC she liked. We brought her 2011 Jeep Wrangler 4 door hardtop Unlimited with 2" lift, oversize tires/wheels, fully loaded with 59K miles and super clean. KBB trade in value was $20L to $23K. The sales guy wrote everything up to see what they would give for trade. He came back after talking with his F&I guy and offered $10.9 trade in value. ARE YOU KIDDING ME! I confirmed what he was saying and he told me that he had dropped the price of the MKC by $2K. So where is the disparity of $10K. Even the Nissan dealership across the street offered $18.2 and he said that's because Nissan pads their prices. I'm sorry but this is 2020 where most buyers have access to this thing called the internet, where a great deal of research gets done before we step on the lot! I got on the phone and explained everything to my buddy who is has been an F&I guy in CA for 20 years. He said the guy was jerking my chain and to walk away. So I explained to the sales guy, 1, the offer is insulting. 2, you'll sell the Jeep with how it looks quickly and for about $24K, not to mention how many buyers it's going to attract on the lot. I didn't appreciate being insulted and demanded our keys. He starts the car sales SOP, saying that he has to go get the keys but when he walks to the F&I guy, my wife sees him pull the keys out of his own pocket, so now he's [non-permissible content removed] too. Then he comes to us with the key and says his boss made a mistake and thought it was a soft top not a hard top and he reran the estimate and magically came up $6K. If I plug in the details on KBB.com and compare soft top to hard top, the value is less than $1K, so where did they come up with $6K for their mistake? I'll tell you where, out of the fact that I told him he was insulting and was losing a sale. So then the sales guy, trying to save the sale says, sell your jeep outright and come back. I told him you will NEVER see me on a Bill Luke lot again! If that's how you treat people, by taking advantage of them, then you can KMA! Now I know we aren't going to get private seller pricing on a trade in and I know some dealerships will be higher and some lower on trade in but this was the most insulting experience I have ever had at a dealership and I've sold cars for a little bit years ago, so I understand some of the process. Of course we didn't have as educated a buyer back then because of how the internet information has exploded. So I'm putting this out as a combat veteran and retired police officer, to any of my fellow vets and first responders, don't waste your time at Bill Luke dealerships! Follow up: After the I posted our bad review of Bill Luke Santan - Used Car Sales in Gilbert, AZ, their General Sales Manager reached out and apologized for the behavior of his staff. He said it was an isolated incident and that his staff would be reprimanded. He asked how he could make it up to us, as he understands the importance of positive vs negative reviews and experiences, especially with the veteran community, which he has had dealings with in Sierra Vista. I was concerned that this was just an appeasement and that his offer may have lacked sincerity, as a form of lip service. I did appreciate that he had reached out however, so I further explained what had happened and told him I would give his store a second chance to repair an insulting encounter into a positive exchange. I offered my terms which included finding us a similar car to the one my wife wanted, which had since been sold, I asked for a fair market price on trade in, a discounted price on the sale of the new (used) vehicle and I asked for a written apology from the sales person and the manager on that night, both who insulted us. Lastly, I asked that we not have to see the sales person or the manager as that would cause another issue if I had to look at them or thought they were benefitting in anyway, from this potential sale. Nothing I asked for was unreasonable and I waited for a reply. My thoughts were, if he agreed or even countered, then he was sincere. If he declined, then I would be assured that his seemingly caring response was in reality, a duplicitous attempt to get me to roll over on the truth. The truth being that their store and practices were insulting, unprofessional and deceitful. They lived up to the stereotypical “used car salesman” character often depicted as shady, greasy, deceitful and willing to take advantage of anyone foolish enough to step on to their lot, just for the sake of making a buck! Of course that was from a bygone era, certainly not found today, where the public is much more educated, where information on values and costs is so easily available on smart devices and phones alike. At least that’s what I thought until it was all confirmed as happening now, in 2020, in Gilbert, AZ. So my recommendation NOW, as it was the night this awful experience happened to my wife and I, is to steer clear of Bill Luke stores. If only my experience hadn’t been confirmed by the General Sales Manager, I could’ve believed that this was isolated. For all I know, this behavior gets high fives from the leadership at Bill Luke stores. However, not all is negative – this experience forced us to look at the competition for Bill Luke car sales and what we found was a great experience at the Courtesy group of car sales stores. In fact, we traded in my wife’s Jeep, the one that Bill Luke Santan had insulted us with, with a $10.9K offer. Courtesy gave us more than double that on trade in! Then they knocked $4800K off the price of a used vehicle that my wife fell in love with. A deal too good to be true? Or perhaps, as the sales guy at Bill Luke put it “the competition pads their prices.” I did my due diligence checking to see if this was a good deal all around or not and wouldn’t you know it, turns out it was a great deal!!! So thank you to Bill Luke Santan sales staff the manager on that night and the General Sales Manager for making sure we never went back to Bill Luke stores. So the Courtesy stores made money yesterday on a car sale, took in a great trade that will also make them money, they can show another unit sold this month and they did it with professionalism and integrity. Hmm, isn’t that what all car sales stores should be about in 2020. If you’re asking me, then absolutely yes! But hey, maybe you can try Bill Luke Santan and see if your experience is different…or not. For us, we will let our world know that the Courtesy Stores are the place to go. When you have a choice on where to spend your hard earned money, courtesy, vs. being insulted will always get my vote.

Features and Specs:

Description: Used 2019 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control, Keyless Entry/Start.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ3K2153444
Stock: SM21417
Certified Pre-Owned: No
Listed since: 11-17-2020

CarMax Phoenix-West Valley - Now offering Curbside Pickup - Tolleson / Arizona

Located 29 miles away from Mesa, AZ

CarMax Curbside is now available at select stores. Enjoy online car shopping with contactless pickup at participating locations. Choose your car at carmax.com, get pre-approved for financing, and receive a trade-in offer - all from the comfort of home. Then come in for a solo test drive and complete the sale from the driver?s seat of your new car. We stand behind every used car we sell with a 7-Day Money-Back Guarantee and a 90-Day/4,000-Mile (whichever comes first) Limited Warranty. See store for details. Price assumes final purchase will be made in AZ, and excludes tax, title, tags and $199 CarMax processing fee (not required by law). Some fees are location specific and may change if you transfer this vehicle to a different CarMax store. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. Inventory shown here is updated every 24 hours.

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

Description: Used 2018 Lexus NX 300 with Stability Control, Mobile Internet, Auto Climate Control, Adaptive Cruise Control, Power Driver Seat.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ0J2097607
Stock: 19062042
Certified Pre-Owned: No

Earnhardt Lexus - Phoenix / Arizona

Located 17 miles away from Mesa, AZ

Features and Specs:

Description: Used 2020 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Remote Start, Stability Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJDARBZ2L5010175
Stock: P4107
Certified Pre-Owned: No
Listed since: 11-12-2020

Certified Benz and Beemer - Scottsdale / Arizona

Located 10 miles away from Mesa, AZ

**$40,798 ORIGINAL MSRP**COLD WEATHER PACKAGE**F SPORT PREMIUM WHEELS**BLIND SPOT**ADAPTIVE CRUISE CONTROL**HEATED STEERING WHEEL**BACKUP CAMERA**RIGOROUSLY INSPECTED AND CERTIFIED** **This vehicle is a certified CarFax One Owner with No Accident History!** At Certified Benz & Beemer, we offer the highest quality, pre-owned vehicles in a friendly, zero pressure environment which we believe will be the best car buying experience you ever have. This has helped Certified Benz & Beemer to be recognized as the No. 1 Independent Dealer in the entire USA in 2013 and the No. 1 Independent Dealer in Arizona for 2012, 2014, 2016, 2017,2018 and 2019 by DealerRater.com, the most trusted source of automobile dealership and service center reviews of customer service, quality of work, friendliness, price and overall experience. Certified Benz & Beemer offers a great selection of top quality, luxury vehicles handpicked from the Southwest and most are displayed inside our 92,000 square feet of air-conditioned indoor showrooms. As part of the fully transparent process, we will provide you with our best upfront pricing, a CARFAX history report, our service inspection report, a Kelly Blue Book report as well as a market analysis report of the vehicle. Each certified vehicle comes with a 3 month/3,000 mile warranty and a 3 day Satisfaction Guarantee policy for your peace of mind. *** The CARFAX vehicle history report is based only on the information supplied to CARFAX and may not include all information or be up to date. Certified Benz & Beemer does not warrant the claims made by CARFAX to be accurate or up to date. We recommend that you use the CARFAX report as an important guide, together with a vehicle inspection as well as a test drive, to help you make a better decision as to the vehicle's condition.*** ****We encourage our customers to inquire whether a second key, floor mats, and/or owner's manual are available on this vehicle. Also, due to the sunny conditions in Arizona, many of the vehicles may have window tint installed on the vehicle at an additional cost of $399.00. We encourage that you inquire whether window tint has been installed on vehicle.****

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

Description: Used 2019 Lexus NX 300 F SPORT with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control, Keyless Entry/Start.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ0K2121213
Stock: 16918
Certified Pre-Owned: No
Listed since: 11-17-2020

Superstition Springs Lexus - Mesa / Arizona

Located 6 miles away from Mesa, AZ

THE DECEMBER TO REMEMBER SALES EVENT!!!!! Ask us about 0% Financing!! Parking Sensors, Clean Carfax, 2.0L 16V DOHC, 6-Speed Automatic, Glazed Caramel w/NuLuxe Seat Trim. Certified. New Price! Clean CARFAX. 300 Base 4D Sport Utility Eminent White Pearl 2.0L 16V DOHCL/Certified Details:* Roadside Assistance* Vehicle History* Warranty Deductible: $0* CERTIFIED WARRANTY: Unlimited-mileage warranty up to 6 years. Balance of new car warranty (4 Year/50K Miles) plus 2 Year/Unlimited-mileage L/Certified warranty. SERVICE MAINTENANCE: Complimentary Maintenance Plan covering the first four basic factory-scheduled maintenance services for 2 years or 20,000 miles* 161 Point InspectionSuperstition Springs Lexus great selection of new, used vehicles and financing options. Proudly serving the following communities Mesa, Phoenix, Scottsdale, Tempe, Chandler, Gilbert, Queen Creek, Glendale, Peoria, Sun City, Avondale, & Casa Grande.

Features and Specs:

Description: Used 2020 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Remote Start, Stability Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJAARBZ9L5007115
Stock: L7180A
Certified Pre-Owned: No
Listed since: 10-10-2020

Earnhardt Lexus - Phoenix / Arizona

Located 17 miles away from Mesa, AZ

Features and Specs:

Description: Used 2018 Lexus NX 300 with Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control, Keyless Entry/Start.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ9J2090087
Stock: P4041A
Certified Pre-Owned: No
Listed since: 09-24-2020

Earnhardt Lexus - Phoenix / Arizona

Located 17 miles away from Mesa, AZ

Features and Specs:

Description: Used 2018 Lexus NX 300 with Stability Control, Mobile Internet, Auto Climate Control, Adaptive Cruise Control, Power Driver Seat.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ8J2091649
Stock: LM0094A
Certified Pre-Owned: No
Listed since: 10-27-2020

Bill Luke Alfa Romeo - Tempe / Arizona

Located 13 miles away from Mesa, AZ

COMFORT PACKAGE, MOON ROOF, HEATED/COOLED SEATS, BACKUP CAMERA WITH FRONT AND REAR PARKING SENSORS, BLIND SPOT MONITORS WITH CROSS PATH DETECTION, LANE DEPARTURE WARNING, BLUETOOTH CONNECTION AND POWER LIFTGATE!!!Bill Luke Tempe is a family owned and operated business that has done business the right way since 1927. You can buy with confidence! Unlike our competitors, our RECONDITIONING COSTS are INCLUDED in the sales price. Bill Luke Tempe's price is based on Kelley Blue Book Price AdvisorTM - which allows you to see what other Arizona residents have paid for the same year, make and model of vehicle while considering vehicle mileage. See dealer for details or visit www.billluketempe.com to see the difference for yourself!

Features and Specs:

Description: Used 2019 Lexus NX 300 with Stability Control, Mobile Internet, Auto Climate Control, Adaptive Cruise Control, Power Driver Seat.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: front wheel drive
25 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JTJYARBZ3K2128821
Stock: FW19698
Certified Pre-Owned: No
Listed since: 11-10-2020