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Used 2018 Toyota Camry Consumer Reviews

3.5 out of 5 stars
316 reviews

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Pros
Cons
3 out of 5 stars

Entune 3.0/Scout GPS Suck

Jim, 08/22/2018
2018 Toyota Camry LE 4dr Sedan (2.5L 4cyl 8A)
7 of 7 people found this review helpful

The Entune 3.0 and Scout GPS system is a very poor design. After many emails, I have determined that Toyota has no plans of fixing any of the Entune Scout issues. Great car but expect to use your smart phone by itself.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Toyota Camry doesn't live up to its reputation!

Donna Chambers, 04/10/2018
2018 Toyota Camry XLE 4dr Sedan (2.5L 4cyl 8A)
7 of 7 people found this review helpful

I purchased the Camry in November, 2017 because I had heard and read about the Camry being a very reliable car. Much to my disappointment, surprise and frustration, I don't agree with this assessment of the car. The biggest problem is the Entune 3.0 system that the music and GPS are supposed to run through. After ongoing problems with Entune, for the first several weeks after buying the car and getting different answers every time I called the Toyota customer service number, I took it back to the dealer, so they could check it out. After 3 hours of trial and error, I was told Entune and the latest operating system on the iPhone are not compatible. Didn't anyone know this!?!? I have continued to be in touch with Toyota and continually get lame excuses, such as, "We're waiting for Apple to fix it." If Toyota can afford Super Bowl ads and daily ads on TV, they should be able to afford to pay Apple enough to make it worth Apple's time to fix the problem, or Toyota should come up with a replacement product that works. It is too bad the lemon laws don't apply to this Entune issue because all of us have paid lots of money for a car with a system that doesn't work, and Toyota should provide a solution. I don't understand how they can continue to sell these cars, knowing this entertainment system doesn't work on all phones. Also, the few intermittent times it has worked, the GPS is the worst I've ever used. Toyota does not deserve the reputation of being reliable. Besides the Entune system not working, I have found some parts of the car to be very flimsy. The little container for change has already broken, and the visor doesn't stay firmly against the ceiling, but within the first few seconds of placing it there, it ends up hanging straight down and in my way. I have purchased many new cars during my lifetime, and this has been the worst experience ever.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Toyota please Recall Entune 3,0 & Scout GPS

Bob, 12/08/2017
2018 Toyota Camry XLE 4dr Sedan (2.5L 4cyl 8A)
11 of 12 people found this review helpful

I’ve had new 2018 Camry for a two month now. I love everything about the car Except the Entune 3.0 and Scout GPS . Entune 3.0 and Scout GPS drops with 5minutes every time I open it. Toyota Recall Entune 3.0 & Scout GPS .

Technology
1 out of 5 stars
Comfort
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Highly Disappointed

Rob, 02/28/2018
2018 Toyota Camry XSE 4dr Sedan (2.5L 4cyl 8A)
11 of 12 people found this review helpful

The Toyota Entune 3.0 stereo and entertainment system is pure junk. There are a lot of things about the 2018 Camry that Toyota doesn't tell you. I purchased my 2018 XSE fully loaded (or so I thought) for $36,500 brand new. Well by watching videos about the car on Toyotas website, they make it seem that if you have Nav and the Heads Up Display, that the turn by turn directions and A LOT of other things will display on the heads up display. What they DONT tell you is you have to purchase the Integrated NAV and the V6 in order to get those features. The USB ports in the center console are for charging only and will not let you play music from a Ipod or ANY data transfer in which numerous other manufactures do like Ford, Chevy, Honda, etc. The ECO mode makes the car feel like the transmission is slipping. The Entune 3.0 system is VERY picky on what phone you have and whether it will work with it or not. The wireless charging for your phone only works with certain Android phones. Even having the JBL top tier stereo, it still isn't up to par with the Harman Kardon system my Mini Cooper had. The Toyota safety features are very sensitive, but absolutely LOVE the radar cruise and birds eye view camera system. I have the panoramic roof and in my opinion, the moonroof doesn't open up enough. I have 300 miles on the car and it will be going back to the dealership to be left for days for them to try and figure out the Entune issues.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Navigation System Finally made Acceptable

Nelson Pole, 03/04/2018
updated 09/09/2019
2018 Toyota Camry XLE 4dr Sedan (2.5L 4cyl 8A)
11 of 12 people found this review helpful

My new Toyota has an "improved" navigational system. My old one used maps stored in the car so that they were never up to date. It would show me traveling across a field when it did not have any data for a newly constructed highway. The up-to-date system uses your cell phone to connect to a data server that stores the latest maps. The system on my Camry is the same as on the Lexus according to my dealer. Toyota issued a Bluetooth update that they labeled as for the Apple Phone. However my dealer said that they would not work on my Android Bluetooth until I had installed the update. But much to my surprise and delight, it fixed my navigation connection to the Android system. So now it works, I have two cell phones. The inexpensive one came with Android 7.0, a fairly recent operating system, OS. It connects properly with my car and the maps it displays also show on the display in the center of my dash. My expensive phone with the latest Android OS, 10, it now works. If you are shopping around for a 2018, one that uses your cell phone for navigation, make sure that it can connect to your phone before buying the car. I did not understand the issue and I have seen no online discussion of it. If I had, I would not have bought a Toyota.

Performance
4 out of 5 stars
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