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Used 2017 Ram ProMaster Cargo Van Consumer Reviews

2.5 out of 5 stars
54 reviews

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We have a limited number of reviews for the 2017 ProMaster Cargo Van, so we've included reviews for other years of the ProMaster Cargo Van since its last redesign.

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1 out of 5 stars

Junkiest piece of crap ever made!!!!

Rose, 06/10/2019
updated 12/10/2019
2017 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
11 of 11 people found this review helpful

If I could meet all the Idiots involved in the decision to build this fiat made in Mexico POS I would slap them all!!! I wasted 32,000 on mine. After 13 complaints in 500 miles, yes thats right, FIVE HUNDRED MILES, my transmission gave out and finally got the lemon law and an attorney to shove this crap up the FCA gazoo. Back in 2017 there were not a bunch of reviews yet to warn consumers about the trash being made by FCA. Now there are hundreds of thousands of enlightened consumers about the promaster junk. I'm surprised it gets 2 stars but that is due to the FCA rumor control and whats left of marketing. Very soon they will need to take every one of these to the scrap pile for recycling. Maybe then it will be worth something. For anyone who still has doubts about this mistake of a van just take some time to read reviews, there are thousands of them....

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

3.0 diesel

John chon, 06/28/2016
updated 07/05/2018
2016 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
43 of 48 people found this review helpful

Had 2015 diesel for 17000 miles . first oil change at 14000miles and still not used all DEF. Manual said every 4000 miles but likely to go 40000 miles. Gas mileage are 22 city 29highway and around 24 to 26 average. So far not a single problems. Seats were feeling small just for one week than once used to it feels good. I am 5 11 190lb. Brake squels until new to 15000 miles but now it is gone. Move over from E150 this van is stronger in accelerating after first gear. Do not need to down shift on hills and saving $200 per month in fuel. I am driving about 3500 miles per month. If this van hold up it will pay for it self. $24000 in ten years Update now 32000 miles second oil change and air filter. Avg 26mpg Long distance 45mph 35 mpg 55mph 33 mpg 65mph 30 mpg 75mph 25mpg 85mph 18mpg Due to drag it gets better mileage in 40 to 50 mph. Update after 2 years and 7 month no major problems Now 74000miles in the vehicle and still drive like new.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

No Pro Master

Frank, 04/27/2019
2017 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
10 of 10 people found this review helpful

Bought two 2017 1500 high roof brand new for plumbing business in NYC. Consecutive Vin #'s. Both now around 10,000 miles. Both had numerous headlight failures. Roof lights also failed on both. Some parts are not available yet. Both have horrible gas mileage around 7mpg not fully loaded. Horrible in the snow or wet roads. They lurch forward when trying to accelerate. Transmission shifts sound like a hammer against steel. One has now been at the dealer for repair for a month. The emergency brake linkage came apart. Truck was stuck in customers driveway blocking her from getting kids from school. My plumber had to crawl underneath and was able to dislodge. How embarrassing. Would never ever buy Dodge again. Switched from Chevy because we needed the high roof that Chevy doesn't have yet. The repair dealer White Plains Dodge is great and honest. Unfortunately they are working on a crappy product. The only good things about these trucks are the room in front and back, the 3 seat option, and the windshield view. Can't find anything else nice to say. Totally disappointed. Stay far away from Promaster. Update: 5/6/19. Ram corporate just called me back. My truck has been at the dealer for e-brake since 3/29/19. Corporate just said the part should be in 7/10/19. 4 months without truck @ $577 per month. They won't guarantee a rental reimbursement. Next call is to Consumer Affairs, Attorney General etc.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

3.0 EcoDiesel

Kelley H, 09/29/2017
2016 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
8 of 8 people found this review helpful

I have had very little issues with mine. After reading past reviews, maybe commercial use is too tough for them. Also, if your an employee and don't own it, you drive it like a knocklehead. I use mine for RV and Motorcycle recreational. 1. The tire sensor problem is not known by most people, but when you rotate the fronts to the rear you must decrease the new fronts pressure and increase the rears pressure or the Sensor light will stay on. The rears need more pressure because of sensor receivers for the rear and front location are different because of cargo requirements. 2. The side sliding door handle needs a redesign. If you pull handle in an angle to open instead of pulling straight out before trying sliding it back you will brake plastic lock. Drivers door hinges and headlight failures are related to vibration from the front end. The struts are cheapest Fiat could fine. Don't slam the doors like the old Chevy's and Ford vans. That will break the window operators especially if you door storage if full. Radio issues and backup camera. Just have dealership change the radio out, Its not repairable. Brakes are pain, yes! But Ram owners have know Ram pickups have always had brake wear issues. You want brakes go get a Ford Van. No issues with DEF system yet. So far so good. I would buy another one is I needed. Looks like the V6 engine is the one to stay away from.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Great Platform Poor Durability

Tony, 04/12/2018
2016 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
17 of 19 people found this review helpful

I own several of these. Very functional vehicle but I would never buy one again. These things have a great design for use, more storage, front wheel drive, better gas mileage, but break down all the time. The worst part is I purchased the 5yr/200k warranty on all of them (9) thinking this would take care of it, however, most dealerships give very little help and sit for days before they can even get looked at. Each dealer has one guy that works on these, maybe two if it is a big dealer. Radiator hose is a 3 day wait. This is a business killer if you have to depend on the vehicle to make money. They eat headlights like crazy, Ram knows there is a problem but does nothing. 2018 big fix was to no longer have daytime running lights and put manual light switch back in. Do yourself a huge favor and get something else. Crazy misdiagnosis repairs all the time. My current problem is a 2018 with 1511 miles, yes just over a 1500 miles. ABS/ECM /service engine lights and power loss. Dealer says.................................It will be a few days before we can look at it. Never again Ram!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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