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Used 2017 Ram ProMaster Cargo Van Consumer Reviews

2.4 out of 5 stars
22 reviews

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3 out of 5 stars

HEADSLIGHTS or wiring is JUNK

Erwin Van Uden, 12/22/2018
2017 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
15 of 15 people found this review helpful

I purchased this van to try out for our company. I had HIGH hopes for it. I am now considering .....lets say reconsidering if i still want a fleet that's constantly having electrical issues. These problems started happening out of the dealership. we are changing bulbs on the headlight almost every other month.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Junkiest piece of crap ever made!!!!

Rose, 06/10/2019
updated 12/10/2019
2017 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
11 of 11 people found this review helpful

If I could meet all the Idiots involved in the decision to build this fiat made in Mexico POS I would slap them all!!! I wasted 32,000 on mine. After 13 complaints in 500 miles, yes thats right, FIVE HUNDRED MILES, my transmission gave out and finally got the lemon law and an attorney to shove this crap up the FCA gazoo. Back in 2017 there were not a bunch of reviews yet to warn consumers about the trash being made by FCA. Now there are hundreds of thousands of enlightened consumers about the promaster junk. I'm surprised it gets 2 stars but that is due to the FCA rumor control and whats left of marketing. Very soon they will need to take every one of these to the scrap pile for recycling. Maybe then it will be worth something. For anyone who still has doubts about this mistake of a van just take some time to read reviews, there are thousands of them....

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

No Pro Master

Frank, 04/27/2019
2017 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
10 of 10 people found this review helpful

Bought two 2017 1500 high roof brand new for plumbing business in NYC. Consecutive Vin #'s. Both now around 10,000 miles. Both had numerous headlight failures. Roof lights also failed on both. Some parts are not available yet. Both have horrible gas mileage around 7mpg not fully loaded. Horrible in the snow or wet roads. They lurch forward when trying to accelerate. Transmission shifts sound like a hammer against steel. One has now been at the dealer for repair for a month. The emergency brake linkage came apart. Truck was stuck in customers driveway blocking her from getting kids from school. My plumber had to crawl underneath and was able to dislodge. How embarrassing. Would never ever buy Dodge again. Switched from Chevy because we needed the high roof that Chevy doesn't have yet. The repair dealer White Plains Dodge is great and honest. Unfortunately they are working on a crappy product. The only good things about these trucks are the room in front and back, the 3 seat option, and the windshield view. Can't find anything else nice to say. Totally disappointed. Stay far away from Promaster. Update: 5/6/19. Ram corporate just called me back. My truck has been at the dealer for e-brake since 3/29/19. Corporate just said the part should be in 7/10/19. 4 months without truck @ $577 per month. They won't guarantee a rental reimbursement. Next call is to Consumer Affairs, Attorney General etc.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

stay away

dsybo000, 06/27/2019
2017 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
7 of 7 people found this review helpful

I have had both a 2014 and 2017 promoter 1500 low roof. Both had huge problems with the doors. Six trips to the dealer in 45,000 miles and worse than ever, won't close well and leaks when washed or during rain. Poor tire wear. noisy and average ride at best. Good fuel economy and front wheel drive and turning radius are great. I was told by the dealerships 'certified' body shop that the hinges are bad and the doors can not be fixed. Service writer told me they need to scrap the van and start over.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
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1 out of 5 stars

The worst work truck ever and I own 8 of this

Mario Rojas, 12/12/2018
2017 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
16 of 19 people found this review helpful

I'm not kidding, at 27000 miles one transmission gone, at 52000 miles same truck engine gone. Other truck 48 K engine gone, from day one every other week we change a head lights, radiator fans gone in 2 more. Plus that the dealers do not have parts ever and take forever to repair this piece of junk. Do your self a favor and do not buy this European piece of crab, yes you hear me good I saw all this trucks over Europe tag under Fiat, Peugeot and more. So disappointing that dodge do this to a loyal contractors.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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