Used 2017 Porsche Cayenne Consumer Reviews
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Great vehicle
2/2019 update: Edmunds asked for an update from the 17,060 odometer reading. It now has 19,810 miles on odometer. Fuel average is now at 15.3 mpg, using 93 octane, with a 50/50 mix of city and highway. Oil additions are now at an average of needing a half-quart of Mobil 1 0w-40 added every 946 miles, but 1 standard deviation is 513 miles; the lowest it has gone before needing a half quart added was 356 miles and the longest was 2084 miles - 2nd longest was 1511 miles. There have been no maintenance issues yet. We traded in our '12 Turbo (500 hp) for this used but certified '16. Both the '12 and '16 had/have the sport chrono pkg. The buttons on the center console area are very easy to use. This vehicle has been fantastic to drive. With 520 hp, it accelerates 0-60 in about 4.2 seconds and there is zero turbo lag at any time. One big advantage of this model is the buttons on the console that allow the climate for driver or passenger to have air flow exactly as they wish in any combination of air flow outlets. The Bose sound is very good, way better than the Harmon Kardon in our two Mercedes cars (wagon and CLS) that have the weakest bass sound ever. The navigation system works well - this car doesn't have voice control (note: Mercedes nav is horrible). Heated steering wheel is very comfortable in the winter. The 15.6 mpg over the 8900 miles I've been tracking it on a spreadsheet is 0.3 mpg less than what the trip computer has calculated. The EPA, which always overstates mpg, has it rated as 14/21 for city/hwy. It requires 93 octane like all Porsches, so if you live in an area where 91 octane is the highest available, the ECU will not nearly give you the acceleration performance that this car could give you. Reliability has been fine so far (expect to pay about $2K when the front brakes (rotors and pads) are replaced). There is no oil dipstick; once the car has been driven around 10 miles, a dash view of oil level can be seen in a submenu. This has averaged needing a half-quart of Mobil 1 0w-40 added every 870 miles, which is about normal for their twin turbo V-8. Cargo space in the rear is fine for us - it carries a few golf bags, etc. and has WAY more trunk capacity than the Macan or Audi Q5. While I'd love a Macan, they're just too small in the cargo area and the front leg area is too short for me. One problem with Cayennes is removing the retractable cargo cover shade entirely out of the bracket that holds it in place. It is a ridiculously tough chore! This '16 has the sport exhaust option and the sound is quite exciting outside the vehicle, but you barely hear it inside - it sounds much more thrilling on this V-8 than on the Cayenne V-6 loaner I got. While we have a locking differential control, we've only used it a couple of times while clambering up a snowy, pine-covered trail to a camp. If you really need that go anywhere capability, I'd guess the Range Rover would be the one to get. This came with summer tires - as soon as it got cold I took them off and put on all-season tires on the 21 inch wheels. The ride would be a bit more comfortable on rougher roads with smaller wheels. The LED low beam headlights have a sharp cutoff - I'd prefer them to light up more of the road in front of us. There is an extremely annoying start/stop function - even though we turn it off, the '16 resets itself to "on" each time the engine is turned off. That split second, when you don't realize the start/stop is functioning and you're turning left while seeing oncoming traffic, and you'll understand what I mean. You're saving a few cents a week in gas but the starter is being used 20 times a day - what'll that Porsche starter cost to replace after the warranty is up? This has parking sensors front and rear that work very well (those in our Mercedes are useless), and the blind spot monitors are good too. Fortunately, the cruise control is NOT the adaptive option - I do not like those. Heated and ventilated seats work very well in front - the rear only has the base heated seats. Transmission has worked flawlessly so far.
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Its a Porsche for a reason
I have had this vehicle for almost a year now coming from a bigger and somewhat slower SUV ( Full-Size Range Rover) this Porsche is a performance vehicle and once you step on the gas you feel it. The breaking system is unbelievable precise (also very expensive to replace via the dealer) the infotainment and interior design is that of airplane if your familiar Porsche then its pretty easy if not it could get confusing. Sometimes I wish the in dash screen could be a little bigger. For the size of the Cayenne the trunk space is kind of disappointing barely can hold anything . I was so use to my range rover being a rough off road vehicle so nyc potholes didnt really bother as the air suspension would absorb the bulk of it in the Porsche the suspension is more tuned for performance so I feel more of the road while driving.The handling on this vehicle decent its not better than BMW around corners but does a good job All in all its a great performance SUV for a good price just a little pricey on maintenance if I were to do it all over again I probably would go up a model to the S or GTS thats just the inner speed demon in me though
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- Platinum Edition 4dr SUVMSRP: $22,99932 mi away
- S E-Hybrid Platinum Edition Plug-In Hybrid 4dr SUVMSRP: $32,59032 mi away
- GTS 4dr SUVMSRP: $24,221In-stock online
Great Surprise
We are now over 50K and the car is the same as it was when it was new. The is our second Cayenne and we love it. The diesel has over 700 miles in range and with the air flow seats it is so comfortable only bathroom breaks are necessary. We just took a road trip (5000 miles) and the car performed perfectly. Can't say enough good things about it. Worth every penny! We have now owned the car for three years and it has 35,000 miles. The car is as good as it was when it was new. We had the emissions adjusted to confirm but we were reimbursed for our inconvenience. The only negative is the cost of oil changes which ranges from $250 to $400 every 5,000 miles.
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1 year ownership review
I got the car last year and had driven it for about 8000 miles. For interior, Cayenne hybrid build quality is great. The car had practicality in mind without overdone and over engineering. I would consider MB interior are overdone with too much distraction, Tesla features are over-engineering. I am OK with some of the plastic on the switches. That's how you keep the weight down. It is not Rolls or Bentley nonetheless. For performance, the acceleration is good(about 5.4s from 0-60). Brake is very sensitive. For reliability, I expect Porsche reliability is great. So far, no problem what-so-ever from my car. So, I will consider it excellent. This car has a very steep learning curve, it can achieve most of the stuff it promised, but you just need to take some time to learn and understand how this machine work. For example, one reviewer complain that the in-car navigation cannot be cancelled. Actually, it can be cancelled pretty easily. just wave you hand in front of the navigation. The proximity sensor will bring up optional choice to cancel the current destination. Climate control is automatic. you can turn off the AC with the AC button. Heat will come-in automatically once you set the temperature. So, I am very pleased with its comfort during the harsh winter. Fuel economy is also great if you know how to use it, cruise control on high speed can save you a lot of fuel, especially during downhill and soft braking. I only refilled my tank 6 times from initial 100 miles in odometer(I admit I charge my car a lot). 1 tank of fuel supposed to last for 400 miles only. I especially like the full electric mode that is literally like a second set of engine that you can use in most light weight short distant city driving. With my current driving habit, I expect this car to last for a long time. Porsche engineering is up there, you got what you pay for, for such powerful and complicated machine, you have got to take some time to learn how to use it properly. One last thing I want to say is, Cayenne hybrid is like having an option to drive a hybrid or a Porsche. If you drive like a hybrid, it delivers great fuel economy and quiet comfort, don't expect super fast acceleration and exciting throttle noise in this mode. If you drive like a Porsche under sport plus mode, it deliver great handling and good acceleration, but the fuel economy will not be good(~23mpg in pure gas engine). With Porsche, you are the driver with options.
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The SUV Sports Car
Have 45 K miles on my 2016 Porsche Cayenne. Completely pleased. Check up's tend to be more expensive than other cars but this car is worth every penny. Built like a tank, it is the Swiss Army Knife of vehicles. I tow several boats with it, drive in dirt fields, and fly down the interstate. LED headlights are some of the best I have seen and it drives like a sports car with confident handling.
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You get what you pay for
This is my 5th Cayenne and I have loved them all. The hybrid was a departure from my past but I have been super happy with it. For my driving style and where I live to work I constantly make my commute of 20 miles gas free. Much farther than the factory rating of 14. It’s such a great car I’m so lucky to be part of the hybrid crowd, HA The performance, build quality everything is superb. Not a day goes by that someone does not comment and that just makes it better.
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Awesome Demonstration of Technology & Design
When purchasing such a vehicle, you need to match your driving needs and expectations to the platform. The results with the Cayenne can be fantastic. The Cayenne handles unbelievably well for an SUV/CUV. The turning radius is likely the tightest I've ever experienced for a car, truck, or SUV. We ended up purchasing the e-hybrid because most of our driving is local (less than 50 miles) and the hybrid offers excellent overall MPG (~45 to 50 MPG) while still providing enough power and torque (along with the legendary Porsche handling) to make driving fun. This is our first hybrid and having previously owned a Tesla Model S, I can honestly say that the instrumentation in the e-hybrid Cayenne is comprehensive, logical, and very well thought out.
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Coco
Love this car after driving for one month. Of course the maintenance is not as cheap as many others because it's a Porsche. The interior is beautiful and the 2017 model seems vastly improved in features from what I've read in reviews. This is the platinum edition. The mahogany color is very eye catching with a saddle brown interior. We are very pleased with the purchase and got outstanding service from Mike at The Exchange in Highland Park Il. He delivered our car and spent two hours training us on the electronics after the dealer closing time!
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2017 V6
I purchased my SUV basic V6 in 2018 from a pvt party w only 5k miles. The Car was flawless. Amazing in Sport mode. I already have 50k on it. Now... not so good: The service at the Dealer was over the top and my dealership (Asheville NC) was really REALLY bad. Was told I had to wait 2 month for an oil change because only had 1 service guy because no one wanted to work for them! I found a local shop that does the work and it was s very affordable. Oil change was a simple $120. The only thing I have done to it has been a Wash n wax! Quality car for sure.. but there is more: There is a problem with All of these Vehicles. It's the "TRANSFER CASE issue". The cars starts to slip around 40k. This is a know consumer problem and Porsche ignores it and won’t take any responsibility. It makes me think twice if I will ever buy a Porsche (any Porsche) again. 2nd time I had a problem w a Porsche. A very simple problem at that. Apparently my “TRANSFER CASE” is a known problem w Porsche as many cars have had the problem and I believe it includes 2017 models and I believe a few years before. Not sure about 2018 or 19. Porsche claims they know nothing about it, but when you read the Porsche reviews they seem to all have the same problem. "TRANSFER CASE" I was told by my mechanic that it will slowly get worse over time and will need to be prepared. Around 4k+ So unfortunately I bought a wrong year SUV! I will attempt one more time to have Porsche do the repair and if not then there I will start up a Class Action Law suit and force Porsche to do the repair at their expense. This is rather unfortunate for such a wonderful Vehicle and a big let down by Porsche Corporation USA. Will I buy another Porsche... unfortunately probably not! And the resale of this Auto is embarrassing low....
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Beware...no spare!
After exhaustive research, I was very excited to buy my very first Porsche. Ordered exactly what I wanted and was able to track on the boat from the factory. The first 5 months of ownership was great. The lime green brakes were very eye-catching. The mileage was great.. Based on my driving pattern, was able to get about 50mpg. The only complaint was a noticeable lag on acceleration when going from electric to gas when the battery was drained but that was not a big deal. Then at about month 6, the engine light came on for no reason. All the other gauges were fine and the car ran well. Brought it into the dealership for servicing. They ran their diagnostics and said that there was a valve that had to be tightened. They did that and the car ran ok for about a week then the engine light went on again. Brought it back in and they had to change out the valve. Got it back and then a week later, same thing again. Brought it back in again. This time, they had to change out the whole system there. So far, no problem there. However, tire got slashed one day at office by bored high schoolers walking through parking lot on way home from school. Called AAA. Come to find out that the hybrid do not have spare tire because there is no space secondary to battery. Then had to wait for flat-bed tow truck in deserted parking lot at night. Just something to keep in mind if you are researching cars these days. Porsche hybrids and their sport cars will not have spare tires. I have owned lexus, audi, mercedes...never have had this much trouble with a new car!! After having the car for a year, I have had no further problems. I plug in pretty consistently and, based on my driving habits, still get about 45-50mpg. There is a definite lag going from electric to gas. Knowing that, I turn off the electric mode purposefully when I know that I have to accelerate fast. It does not accelerate like my husband's Tesla but overall nice ride.
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VERY Disappointed Cayenne Platinum Edition owner
The 2017 Cayenne Platinum Edition is overpriced and Porsche USA customer support is atrocious. There are many problems highlighted online that the paid test drivers won't tell you. Driver controls and gauges are very poorly placed and designed. Passenger side dash is an obnoxious protrusion and hazardous in even medium sunlight. Engine and drive line require software updates that customer service and most dealers don't want you to know about. They are covered under warranty but very expensive out of warranty. Transfer case issues are common. PCM issues are mysterious and PCNA refuses to address. Tire and brake wear are far worse than competition. STAY AWAY from the 17 and 18 Cayenne. Litigation is pending.
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2016 Cayenne Turbo
I have owned the car for about two years. Excellent quality build. Quality materials used inside, very luxurious. Sporty performance, no creeks, rattles or shakes. Quality in and out. Quality is not cheap, but you get what you pay for. Engine is powerful, 520 to 570 hp.
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Not sure if I would get another one
Porsches are mostly about performance and less about luxury. I love the look of my car inside and out and how it accelerates and handles in traffic. But when it comes to all rhe extra stuff, like navigation, clock, mileage odometer, seat settings, etc., my car is already starting to show it's age with only 24k miles. The hands free bluetoorh has never worked, the seat settings sometimes decide to change to a different driver, the clock doesn't always reset itself, the trip odometer stopped resetting a few months ago. I'm just disappointed that Porsche couldn't do better. My Subaru never had any of these issues and I had it for 7 years. Also my tires are just wearing very unevenly and I already had to have them replaced once! Again, I only have 24,000 miles on this car.
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review 2016 Porsche Cayenne e-hybrid after 7 years
<cars I owned and driven> BMW X5, X5 hybrid Tesla 3 Benz E, GLS Lexus LS, RX Toyota Camry, Prius Honda Accord Porsche Cayenne <electric miles info> e-hybrid all electric mode miles 7miles (winter) - 10miles (summer), original spec says 12 miles overall mpg after about 80,000miles - 26mpg (every night full charging and commuting miles 7 miles per day, weekends driving highways about 60-100miles) <maintenance cost> oil change about $500, major maintenance each time $1000-$1500 every 2-3 years original Micheline 22inch tire last about 20k - 25k, changing all 4 tires cost about $2,000 wheel alignment issues causing very high pitch noise multiple times- cost about $500 each time faulty driving distance sensors - problem on and off, unable to find cause <pros> driving performance with sports and especially sports plus mode <cons> limit speed acceleration with e mode ---> I really do not like this limit they programmed high cost to maintain
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Five year, no mileage limitations warranty. Wonde
Study warranty closely. Service charges can be high. Compare service prices of other Porsche dealers.
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Cayenne
I will NOT buy another new Porsche as they are all Turbos now. Only problem has been premature leather seat wear (quite common), sport exhaust corrosion and tail light delamination/quality concerns. Porsche addressed all free of charge to me replacing nearly $4,000 in parts under warranty. Otherwise no mechanical issues at all at 40,000 miles. Original tires near end of life. Otherwise incredibly reliable. Quality of parts just not there, especially when costs are considered. I will not keep it much longer as maintenance costs will simply be too high for what it is. Dealer wants $100 to mount one tire, $400 for an alignment, $350 for an oil change, $2,000 for a tune-up that consists of about $300 in parts. Brakes are multi-thousand dollar repairs per axle! Yet the quality of these parts are sub par to Japanese autos!!!! Is it fast and does it handle great? Yes. But, so do cars half the price that are much easier on the wallet to maintain.
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A performance SUV with right trade-offs
An excellent overall SUV that is performance vehicle if you choose to on highway, a comfy cruiser during long distance travel and easy stop and go vehicle on street especially on electric mode. Personally, I use the SUV as electric only on street or slow traffic, based on mood on highway runs in comfort cruise mode or sports plus mode. I have driven this vehicle at very high speeds, I mean real real high speeds, and it won't sweat it. The transitions in low gears when you are in Electric drive can be clunky. Breaking at times on streets speeds the downshift kind of kicks hard before braking. Of course, servicing is going to be expensive, it's a Porsche. Cayenne is built like a Tank. It is extra heavy due the battery pack in the trunk. Due to the battery taking up space, there is no spare tire. It is 8-speed automatic, with shift pads and you can do the quasi manual shifts but I prefer by shift pads. One of the cool features is you can choose e-drive on and off as well as you can re-charge the battery while driving where the engine allocates a bit of its power to charge the battery. Really useful, when you are expecting slower traffic or street traffic. The interior is premium leather and the way the steering and. the instrumentation is set up is a driver's paradise. Most of the charging is overnight charging on 110-volt outlet with the charger that was provided with the car. Depending on the season the all electric range is 7 - 17. During spring, summer and fall its around 12 miles with drastic reduction in cold weather. This was a tail-end 2nd generation of Cayenne, the infotainment reflects it. For me it reduces distraction and bluetooth does the job for me, but if Apple Car play is needed you need Get 3 Cayenne or there are some custom solutions that would need $600 dollars and some professional installation on the infotainment apparatus. I am happy with vehicle over all even though I needed a radio replacement and cost $2,000 for the replacement. I do not know how gracefully it will age but if I go by the 1st generation, these age really well because they are really well built vehicles, and if you maintain well hold up well for a long long time.
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KILLING MACHINE!
It almost killed me. At one point the steering wheel got locked and brakes did not work- I could not make a turn AND the car drove to the opposite site and crashed at 18 miles per hour- I would HAVE KILLED me at the higher speed. Luckily, there was not any incoming car. AS soon as it is repaired I am selling this car.
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STILL Pretty Special
I have owned it now for 2 years and still enjoy driving it every day. As long as you keep it maintained, it still runs like a thoroughbred. Clients, friends and family still admire it and its timeless style. As someone who has a new car every 2 years, I can say there isn't anything out there that would make me happier and is as fun to drive yet still practical. So, I am keeping this car!
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Great car
Super versatile car for all paternal duties. Fantastically designed interior, a solid but fun ride and great exterior aesthetics. Loving mine!
porsche quality and respectable mpg
I bought a used cayenne diesel platinum edition which had done just under 40000 miles a month ago.Coming from a Bmw X6 twin turbo diesel i was pleasantly surprised. The interior is first rate except for the fuel dial which is partially hidden by a wiper stalk.The seats are very comfortable and hold you gently on point to point dashes across country. The acceleration is brisk as i went for the 262 hp engine which is slightly more efficient and slightly more responsive than the 240 hp engine. As an all round package its hard to beat and the ride is much more superior than the X6 with run flat tyres which bounced that much it made passengers feel sick in the back.Would i buy another one? Yes, but it would have to have the panoramic sun roof which makes the black interior less dark and more welcoming.I intend to keep this car for at least seven or eight years provided it does'nt start to cost me money like my old mercedes Ml 420 cdi did in the later years of its life.
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What a car!!!
Beautiful, powerful, attractive, status booster, fast and saves money on the fuel!!!
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Nearly Perfect
Having a charging port installed by an electrician at home would be prudent for this model. Gets about 14 miles on electric from a full charge. Routine maintenance is expensive. The SUV is built like a tank and drives phenomenally. Very comfortable and stylish.
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You NEED a Porsche Cayenne once in your lifetime
The perfect combination of beauty, practicality and a sports car driving experience.
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comfortable, but painfully slow
This is the base model. The interior build quality is very good but materials are plastic.
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P A
Great car but very disappointed with MPG and the time it takes to charge while driving .
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overpriced under performer
we orderd this car, Iam a huge porche fan. the infotanment system on this car ( not suv) is awfull. the weather only shows large cities, not curent location. no headlight washers, the VW and Audi varients have them. the traction system is awfull. the car drives in rear wheeel drive until it slips. no center or rear locker on the diesel or hybrid, weight savings. So this car was 88K and the dealer will not make a deal on a differnt car beacause of the restriction on diesel sale's. at this point i am so diapointed i am canceling my plans to upgrade my 2012 911 gts.
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OMG What were they thinking?
We repaired a 2016 Porsche that was purchased in the fall of 2015. This car has so many design flaws that a light hit to the rear end and the car should be totaled. It's engineering is so poor that they put the battery under the seat and access to exhaust required too much labor to include removal of a body panel. The seat just from a mediocre accident caused the rear passenger seats bolt that secures them to the floor break. Mind you the airbags did not even go off in this accident. That same tap to the rear caused a total of 4700.00 worth of mechanical damage due to the horror story of engineering. Take a pass on buying this it is going to be a Fix or Repair Daily vehicle. Being in the VW family should we have expected anything less?
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Great Suv
Love it it’s quick ,very comfortable great interior comforts love it changed from a turbo Panamera to this baby !!!! Love it !
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I love my Cayenne
Take the tour with your salesperson! My Cayenne has so many bells and whistles that make my life so much easier. Once I actually took a demo with my salesperson, I am so excited about my vehicle! This is definitely the best SUV on the road.
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Best Sport/SUV combo out there!
Shopped them all, drove them all. Porsche there is no substitute!
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What a Fine Machine
I came out of an older V8 Touareg that I bought new; loved it, but they don’t make ‘em like they used to. The Cayenne S does everything the Touareg did well only better. Very comfortable; excellent fit and finish; addictively good power and handling. It’s a sports car, it’s a people and stuff hauler, it’s a great long distance cruiser and it’s my office; very happy with my purchase.
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First Porsche
An suv that will smoke most sport cars, yep I am a fan of this vehicle
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Doesn't stand rain !!!
I loved the car in all aspects except that there's a flow in the drain design for Porsche. First the drain of aircon got clogged. The car rusted from the inside while 2 years old. I noticed by level of condensation I got in the car in the morning. After arguing back and forth with the dealer everything was covered under manufacturing warranty. This year, after manufacturing warranty expired, I noticed the condensation problem came back. This time, removing covers in the back with dealer, we uncovered several inches of water in the bottom of the chassis. And water ingress in the battery. Reason was a design flaw in the rooftop drains. Water goes inside the car, invisible, and accumulates at the bottom of the car. Cost of repairs was in excess of 40,000. Car value was 42,000. So the car was totalled. Porsche refused any responsibility. Porsche top Management treated my request for compensation (even just a rebate on a new model) with disdain, arrogance, and almost mockery. Even though your car has only 50,000 miles, if you are out of manufacturing warranty you know what risks you are exposing yourself too. That was their response. To my knowledge this problem happens regularly on all Cayenne, Macan, Panamera models. I strongly recommend to stay away from these models with sunroofs and from that brand who is so arrogant that they couldn't care less about customers.
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Wish it was better
Car makes noise by a speaker Car drips a lot of water on floor when plugged in overnight due to AC cooling battery
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great car
some dealers do not provide more option or price option for consumers (cars type)
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Pissed by this car
i used to own X5 4.4, this cayenne is not the same level in terms of handling and comfort. It's just not worth the money at all.
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Love my Birthday Gift!
Check out Edmunds price first!
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15 month review
Drives very well, looks good and the controls are simple and accessible, no problems so far
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solid fun
Bought this cayenne as a cpo in 2018 and it has been the best vehicle you could ask for. No problems w/ car except porsche replaced the transfer case in warranty. 60000 miles i've driven it w/ no expense but dealer maint and tires. great car on road trips.
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Great but underpowered
The pros of this vehicle have been reliability, smooth ride, great braking, and solidly built. The cons are it is underpowered and the hands free phone does not allow me to use voice, if the person I am calling isn't in the last several people I called where I can scroll through, I have to manually call. Also, I just paid nearly $1200 for a battery since it is apparently under the seat!
Fast but practical !
Love my Cayenne Turbo because it practical yet fun to drive for such a heavy car. Gas mileage not terrible for an eight cyl. Love the leather 18 way seats.
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