Used 2016 Mercedes-Benz Metris Consumer Reviews
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Functional not plush
PWRving2013, 05/01/2016
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
34 of 35 people found this review helpful
This is a functional, versatile van. We love the clean, minimalistic styling inside and outside. Rear wheel drive makes for lighter steering feel. Great towing and load capacity. Very peppy and fuel efficient powertrain. Non-fatigueing, comfortable to drive, seating sits up higher. I have had large vans, and minivans. This a good size. Overall, not a family hauler. A great multi-use vehicle for camping, day trips, home center purchases and daily driver. We recently got rid of our diesel cars. This runs on regular fuel.
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A spectacular example of function over form
Matt Difanis, 09/19/2016
updated 09/19/2017
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
25 of 26 people found this review helpful
I meandered into the purchsae of the Mercedes Metris when I needed to shed my 2006 Meredes R500--Mercedes' since discontinued not-a-minivan, three-row family hauler, which was the closest thing to a minivan in the M-B lineup until now. For most, the Metris would not be a suitable replacement for the luxuriously appointed R-Class with two to four more cylinders than the Metris. However, in recent years, my needs were for a more utilitarian, practical hauler for people and things (including large things), and I was tired of frequent four-figure repair bills on something as complex as the R-Class. While relatively spartan inside, the vehicle is attractive and functional, with well thought out removable cup holders, lights, power ports, and heating and a/c vents. What you won't get are entertainment screens, premium audio, adjustable rear seats, or even folding rear seats. But all rows hold actual adults with easy ingress and egress (including with the optional 8th seat, which mine has). While the seats don't do tricks, they do come out (but you may find your will to live waning in the process due to their heft), which makes for a cavernous volume when needed--much more so than with minivan fold-flat seats, which still consume space in the vehicle. Acceleration isn't breathtaking, of course, but it is truly excellent in the context of a 2.0L four-banger pulling such a large and capable vehicle. Much like a diesel, it is extremely responsive under light throttle, but flooring the accelerator doesn't produce THAT much more oomph. I towed a 1,500 pound trailer last week, and I was shocked how little I noticed it. Steering is spectacular, likely owing to the rear drive architecture. Its on-centeredness is better than that of my Audi A6. And the overall handling feel is remarkably planted and free of leaning for a vehicle that is so tall and boxy. Mine has the optional additional battery and high output alternator. I have a 3,000 watt power inverter professionally installed and connected to that auxiliary battery, so I can power PA audio gear or other items from the vehicle in locations where power is not available. Besides the clumsiness of removing the seats, my only other gripe is with the infotainment system. I wish M-B offered an upgrade option. The combination of screen size and interface are pretty terrible, and it is such a good looking vehicle that I think M-B could snag more families with a better offering here. Audio system is fine by utility vehicle standards, but certainly lacks the low end of any German carmakers' premium audio system offerings in luxury vehicles. For me, though, it will be used occasionally for family hauling and will mostly be deployed for my small business.
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Nice little Benz two seater
Ron S, 01/27/2017
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
15 of 15 people found this review helpful
Perfect size, good quality and a nice ride make this van a good purchase. With Mfg incentive a good price made this worth the extra money. Needed a 8 ft bed so this beat the competition hands down. I would like a few more of the options, but the dealers did not stock vans with the extra safety options. The van really needs to have larger mirrors to view the blind spots, adding a stick-on is not a good option for an already small mirror. Ride is nice, handling is great and noise is minimal, just wish it was fwd or awd for northern climates.
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First Mercedes
Dale Burkhardt, 03/26/2017
updated 10/15/2018
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
13 of 13 people found this review helpful
We love our Metris. I bought it because of three main reasons. 1. At 77" tall, it easily fits through our 83" garage opening without having to let air out of the tires. 2. It had options for many safety features (we took all of them) not always found in larger vans (of the model year) such as the lane keeping assist, blind spot warning, brake assist, rear camera, nod-off alarm and such. 3. It is a mid-size van. The width and height interior dimensions are noticeably greater than mini-vans with roomy space for 7 or 8 people but there is not room for "up to 15 passengers." Removing the second and third seats leaves a very cavernous space for hauling. However the seats are really heavy - enlist strong friends for this job. As other reviewers noted, the handling is excellent, the turning radius is surprisingly short, the seats are comfortable and the mileage is competitive for a van. The 208hp/258lb.ft premium-gas engine mated to a 7 speed transmission is torquey for around town but not so much at full throttle at highway speeds. It could really use a horsepower increase. Considering the 2L turbo gas engine is becoming the engine of choice for many car manufacturers these days, a stronger, more competitive boost would be appreciated. Unusual things we noticed is that it takes about five minutes for the A/C to begin cooling on hot days unless you just used it. The engine temperature gauge is degreed in Celsius, not Fahrenheit - different but no problem. Service is very expensive. For example a routine servicing (not repair) of the transmission costs $600.00+ at the dealer. Many people comment positively about our Metris. Prospective buyers should note that this vehicle is not as luxurious as a conversion van. It is a "passengerized" version of the smaller commercial van used to haul people to the airport and such. We have taken two 1,000+ mile trips in comfort, with no problems. The price of a similarly equipped Metris for 2019 is noticeably higher than my 2016 with few, or any, real changes or improvements. The Metris could use a real limited-slip rear differential for dual-wheel traction. No doubt MB would answer this statement by stating that its electronically controlled individual rear-wheel braking accomplishes the desired outcome with no fish-tailing. It would be half right.
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Mercedes wont stand by they're vehicle
Stupid for buying Mercedes, 08/24/2019
updated 08/27/2021
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
17 of 18 people found this review helpful
We have 47k miles on our Metris cargo van. We carrie 400 lbs in it and use it about 3 days a week in our business. We are on our 3rd set of tires and it has been lined up 3 times. The strut bushing went out at 25k and is bad again now that its out of warranty. Now the A/C is working intermittently, the wipers are hitting one another. many things where repaired during the warranty period not listed here. There is 11 pages of discussion about the tires in the metris forum with no help from Mercedes. dealership says its a characteristic of the vans. Thanks for the help with your peice. By the time we got rid of it the transmission was slamming into 1st gear and the screen went black.
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Great storage, tons of problems
CLT Mom, 06/09/2019
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
20 of 23 people found this review helpful
We have five kids and travel a lot. We bought a 2016 metris in North Carolina and had it upfitted by Explorer Van in Indiana. We added a higher roof, carpeted floors, leather seats, and a TV and speakers. We love the upfitting so, so much. We hate how much money we have had to put into this car in only 3 years. So. Many. Problems. We are on our third set of tires and were told there have been alignment issues. How were we supposed to know that? We had our A/C fail. Just miles after our warranty expired. Pricey fix. We had a leaky fuel valve that filled our car with the smell of gas. That was fixed with no cost and has since been part of a recall. Our newest issue involved a small engine issue that I didn’t understand that cost over $1200 to fix. My last conversation with my service rep went like this —- “Ma’am, don’t you know you shouldn’t buy the first year of a German vehicle? Do you want to look into a newer one?” Smh. I was just told that I needed a transmission service before the end of the summer - $500 - and that this car was prone to transmission problems. Ugh. Trying to decide if I should sell it and look for something else. I love the convenience of the sliding doors, tons of trunk space (but manual lift gate - super heavy, btw), and lots of leg room in both back rows. However, I keep spending so much money on problems, I am not sure if it’s worth keeping.
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Huge & Efficient
Michael Edwards, 12/25/2016
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
9 of 10 people found this review helpful
I like this van a lot, in a lot of ways. It is huge, and pretty fuel efficient for such a large vehicle. It handles very well, although it doesn't seem to brake as well as I would like. It is very robust, with good safety features. It is pretty comfortable, except I bang my knees getting in, like every other van, and the steering column doesn't telescope as far as I need. Now for the negatives: The radio and navigation are very difficult to use, like every other Mercedes. You would think they would figure this out eventually. The cloth seats hold dog hair like nothing I've ever seen. They should make lint rollers out of the seat material. The view from the backup camera is very poor, especially at night. The radio controls are very hard to reach, and difficult to use. The seats are very rugged, but also heavy, and the rear seat does not fold into the floor. With a few changes, I suspect this van could easily sell out the smaller Toyota Sienna and Honda Oddessey. Overall, this is a great van for the money!
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Pluses and minuses
JPex, 01/25/2017
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
7 of 8 people found this review helpful
I like the Metris for it's size and give full seats for 8 people. It's attractive on the outside. Inside it is rather dated and more of a shuttle than a kid hauler. They put nicer dash boards in the Euro version. I got stuck on a hill in the snow thanks to the rear wheel drive. AWD should be an option. The rear seats don't fold and are really heavy to move. I'm leaning towards an Odyssey with better mileage and similar space but I hate the lightning bolt design.
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VERY IMPRESSED SO FAR
Jim Schutt, 01/30/2017
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
3 of 3 people found this review helpful
Unable to know how maintenance will go do to it being a new vehicle. This is how buying a car should be, unlike my last experience at Hyundai. I can actually sleep at night not feeling like I was taken, and oh yea I love the van. I had to ride 6hrs in a down pour to get home after buying the van. I have never been in a vehicle that hugged the road as well as the Metris did. Oh yea did I mention I love this van.
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Mercedes wont stand by they're vehicle
Stupid for buying Mercedes, 08/24/2019
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
5 of 7 people found this review helpful
We have 47k miles on our Metris cargo van. We carrie 400 lbs in it and use it about 3 days a week in our business. We are on our 3rd set of tires and it has been lined up 3 times. The strut bushing went out at 25k and is bad again now that its out of warranty. Now the A/C is working intermittently, the wipers are hitting one another. many things where repaired during the warranty period not listed here. There is 11 pages of discussion about the tires in the metris forum with no help from Mercedes. dealership says its a characteristic of the vans. Thanks for the help with your peice.
Gettin' the Job Done!
Stefan, 04/20/2017
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
2 of 2 people found this review helpful
I've owned my Metris for about a year and have loved it. I own a wine touring company and this has served as a "go to" vehicle for couples and small groups alike. It is utilitarian compared to other Mercedes Benzes, but not lacking in any important features. I love the way it drives, though it does have a rattle in a seat I've gotta sort out. I LOVE how much space there is in the 3rd row! It destroys any other minivan or SUV in that category. Loving my Metris and buying a 2nd for the business!
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Versatile!!!
Peter, 06/18/2018
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
0 of 0 people found this review helpful
Great for long trips...luggage...two dogs...two cats...no problem. Great for moving...beds fit...sofa fits...50+ boxes fit. Great for yard care. Great for rainy driving ...generally above road spray.
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Exceeding tire wear
lee, 10/13/2023
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
0 of 0 people found this review helpful
Passenger van, never carry any cargo. 42k miles it is already on the 3rd sets of tires. I had continental and Michelin tires. Each With 50k+ miles ratings. No tires last more than 20k on this van. All dealers maintained and rotating wheels regularly. Now it has a recall on the wrong specification of tires installed from manufacturers. the newer model use 235 vs 225 on older model.
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Very nice car
livingston rivera, 01/29/2017
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
0 of 5 people found this review helpful
Very nice car
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Important stuff you must you know
Little Cat on the sky, 06/14/2016
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
0 of 93 people found this review helpful
look for cars you really like.
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