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Used 2011 Mercedes-Benz M-Class Consumer Reviews

4.6 out of 5 stars
39 reviews

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We have a limited number of reviews for the 2011 M-Class, so we've included reviews for other years of the M-Class since its last redesign.

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Pros
Cons
4 out of 5 stars

Rollin in the Benz

Diane Navarro, 06/06/2016
2010 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
12 of 13 people found this review helpful

This is a beautiful car! I love it. But...... I had to spend 800 dollars on a battery and thermostat in the first three weeks I owned it. It runs beautifully! It's comfortable! The sound system! Amazing! I love my Benz! Thank you, Edmunds! I was a bit upset that the battery can only be changed by a mechanic because it's under the passenger seat and they need to save all data to a chip when changing battery. But I won't need a new one for a long while. I was a bit upset the dealer I bought it from left it to me. They must have known the battery was no good:( I'm happy with my 2010 350 M Class, SUV. Very happy!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

Great SUV for small family

Bruce, 03/12/2010
2010 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
7 of 7 people found this review helpful

Turned in 2 months early my leased 07 ML350 and bought a 2010 ML350. It rides better probably because of the wider/larger 20" wheels. Though it's not a race car it has plenty of power and the 6 speed transmission is very smooth. If you don't have the need for a third row set and want top quality that will last this is the SUV. I'm self employed and it qualified for the 3 year accelerated depreciation schedule. (25K this year)! Will be keeping this one for a long time (10 Years?)

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5 out of 5 stars

By far the best SUV I've ever owned!

Stacey Bishop, 04/01/2021
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
7 of 7 people found this review helpful

I absolutely love my 2011 ML350 4Matic. So much that I don't want to upgrade in fear that the new won't be as dependable as mine. Knock on wood, I haven't had one issue & it's 10 years old! Mind you, I take very good care of my baby; never miss an oil change, tire rotation, etc. We experienced a lot of snow this year & my ML350 4Matic is the only vehicle we could drive in ice/snow without one problem. My husband has a much newer Chevy Silverado that doesn't get through weather like my ML. Since they don't make the ML350 4Matic I'm holding onto mine until the wheels fall off! When that happens I will most likely get the G class & pray it's as awesome as my ML!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My Birthday Gift

casey65, 04/21/2014
2010 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
29 of 34 people found this review helpful

We have been in the Benz family since 2001. This is our second ML. We owned the 2002, and traded it in 2008 for C300 "a red hot mama"! We did not know how much we missed the ML until a Chicago winter!!! We traded that "red hot mama" in 2014 for a 2010 certified ML350 with all the bells and whistles. We love everything inside, and out. Another Chicago snow hit, and we didn't miss going anywhere. As a former owner of 3 Volvos, I can feel the safety in the ML350 as I did in those Volvos.

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1 out of 5 stars

STEER CLEAR OF THE ML350 BLUETEC 2010

Reggie, 03/16/2019
updated 03/24/2025
2010 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
20 of 23 people found this review helpful

Do not buy this vehicle. I finally got rid of this vehicle in November of 2023. I put over $18,000 in repairs in this thing. When I sold it it was leaking gas from somewhere and nobody could seem to know where to find it. Between class action lawsuit repairs and just general repairs this car was the worst car I've ever owned. It was a horrible piece of junk. I tried to trade it into a Mercedes dealership and the salesman said he would not take it in because the car will end up in Africa that should tell you all you need to know.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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