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Used 2018 Mercedes-Benz CLA-Class Consumer Reviews

3.9 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2018 CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.

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4 out of 5 stars

Not a Mercedes Guy..

jc3513, 06/29/2015
updated 01/03/2017
2015 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
3 of 4 people found this review helpful

I'm not a Mercedes guy at all, in fact I can care less about the name brand itself. BUT - that said I love this car! I did have a problem with the COMAND system that I found to be unacceptable so early on, but it hasn't reoccurred and if it doesn't all may be forgiven. Otherwise, the interior (Sport + trim w/suspension) is breath taking! I mean the stuff that attracts flies if you know what I mean. The seat belts are red!! (I nearly crapped myself when I first saw that) My biggest disappointment is the 7Logic Harmon Kardon surround system; horrible with lows (no bass at all). I've had to learn to appreciate bass-less music and once you do its a hell of a system! UPDATE (6/30/16): So far no regrets, did have a minor issue (e.g. gas cap door replaced) though. The car performs well, I have the upgraded sport exhaust and let me tell you it sounds AMAZING out on the highways! The in car tech is great,...music via bluetooth sounds better than local files on the SD card. The COMAND (infotainment) has a strong processor because it moves fast with zero hesitation even while using navi maps. I have to plug the excellent service from Mercedes-Benz of Orlando (Maitland), SECOND TO NONE and I'm serious! The way they treat me I feel certain to buy another car from them....that good! Reasonable Doubts: Those run-flat tires are suspect....gone thru two already and they are NOT cheap! UPDATE (12/30/16): I love this car,....but the tires are just too expensive. I have the Sport + package (aka AMG Line) w/run flat Dunlop sport-maxx tires and boy are they both sensitive to the road and expensive to replace! I've gone through a total of 5 tires now, $408 a piece (two covered by warranty). Other than that, the car is amazing, no problems with it at all and Mercedes-Benz of Orlando has been nothing short of EXCELLENT in my opinion. Those guys and gals have it together! Performance wise, the car sounds like a dream (exhaust note) and the steering is phenomenal! The braking power is on this thing is amazing but the cost to replace is not, so don't go crazy!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Nice design particulary the front side.

Ed Reyes, 04/07/2016
2016 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
4 of 6 people found this review helpful

It's been a month that I owned this car, so far so good I don't have any problem or concern. I'll let you know in a year.

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2 out of 5 stars

Too Good 2 Be True

Shannon Munoz, 05/23/2016
2015 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
6 of 10 people found this review helpful

After a few hundred miles the right back speaker was broke. At 13,000 miles I had to replace all 4 tires due to excessive wear. At 14,500 miles the sunroof broke. The inside noise is loud and the interior vibrates. I made a mistake in trading my perfectly good C300 for this car!!!

Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Would never buy again

Gregory rendelman, 12/29/2016
2015 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
6 of 12 people found this review helpful

Terrible car, My first and last Mercedes should of sticked with Lexus

Safety
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Good car but can be further bettered

Romeo123, 02/07/2016
updated 08/15/2016
2015 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
5 of 11 people found this review helpful

Gas tank has limited reserve so put gas before the fuel runs out. Front lights are too strong at night time and drivers coming from the opposite direction tend to think that the car has high beam on. Not a bad car to have actually but there are improvements that can be made to make it even better... Updated review on 8/12/16 Terrible car. Avoid at all costs. I wish I had gotten a different car...

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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