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Used 2023 Mazda CX-30 Consumer Reviews

4.2 out of 5 stars
36 reviews

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4 out of 5 stars

Affordable personal sport UV .

Matt, 06/19/2023
2023 Mazda CX-30 Premium 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful

A driver’s car, with the comfort and style and tech appointments found on more expensive cars . This is what the Taos should have been.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

More than I Bargained For

BamaGirl, 02/27/2023
2023 Mazda CX-30 Premium 4dr SUV AWD (2.5L 4cyl 6A)
7 of 8 people found this review helpful

I did a lot of researching before purchasing this car but until I actually brought it home, I had no idea the true value of my purchase. My last three cars have been new but modest Honda’s. The last one was a fully loaded 2016 HRV. It was a great car with minimal problems, I had to replace it after colliding with a deer. It had heated seats, lane assist and a sunroof just to name a few upgrades. I expected about the same for the premium non turbo CX30. Boy was I wrong, I’ve had it three weeks and I’m still learning how to use all of the features. Yes, it’s a few thousand dollars more than the premium HRV but you just can’t beat what you get. The ride is so smooth I’m still in Awe. I can’t remember how many cars I’ve bought at this point but by far this is my best purchase to date.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent For The Money

Pmmm1713, 12/07/2023
2023 Mazda CX-30 Preferred 4dr SUV AWD (2.5L 4cyl 6A)
4 of 4 people found this review helpful

Great car with good interior and very nice options for the price paid. This is a lease but I will probably buy this at lease end in a year.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Far more refined than the price would suggest

Greg Suarez, 12/23/2022
2023 Mazda CX-30 Premium 4dr SUV AWD (2.5L 4cyl 6A)
16 of 21 people found this review helpful

If you sat in this car, not knowing it was made in Mexico by a non-luxury brand, you would be shocked. The quality in every detail, the tiniest fit and finish consideration, all are outstanding. The soft-touch leather surfaces, substantial-feeling controls, the sleek lines of the minimalist interior are evocative of cars costing thousands more. The ride is comfortable, but not perfect. The steering is on the heavier side and allows you to feel in control (bumps are soaked up well), but it can be a touch noisy. However, that's relative to the class and price tag. It still excels ahead of its peers. Honda and Toyota interiors seem like bleep-bloop toys for college kids, overstuffed with distracting zooming light shows, when compared with the sophistication Mazda achieved at the price point. The Premium trim is loaded with very cool tech. It's not only interesting, but it's also *useful*. None of the bells and whistles feel like cheap gimmicks. The safety features are ingeniously integrated into the driver interface, most appreciably into the HUD projected onto the windshield. There has been much wailing and gnashing of teeth over Mazda's shuttle knob-based Infotainment system, but it took me all of 3 days to run through the entire system without stuttering or stopping to think. It does everything you need and it does it safely with minimal need to take your eyes off the road. The shuttle knob rests precisely where it needs to be, right in your palm. The smaller volume knob next to it so convenient, it's actually easier to use than the steering wheel volume buttons. The CX-30, however, will never get a 5-star rating from me for two reasons. The first is there are no USB ports for rear-seat passengers, and the vehicle has a total of only 2. What's worse, is if you want to use Android Auto or Apple CarPlay (I use Android Auto, and it is a miraculous bit of tech) your phone automatically eats up one of those USB ports. The front passenger and rear passengers are left to fight over the single remaining port. This is a nuisance of gargantuan proportions, having 2 kids, each with their own battery vampire tablets. There are ways around the problem (the car also has a 12V socket). However, there is no excuse for Mazda not to install a pair of USB ports for the rear passengers on the back of the center console... which is ALREADY wired for USB, the interior of the center console is where the USB ports are located. Mazda forces you into a CX-5 to get rear ports, which is just a crappy thing to do. It seems like a minor thing to complain about, but try having 2 kids on a long road trip fighting over a charger. The second complaint is Mazda yanked the upgraded Bose system from the Premium trim and just tossed a $440 credit at buyers. That is irritating, especially when you want to pony up for the Premium trim. I should not have to upgrade to a turbo model, especially when Mazda was capable of offering the stereo in the standard engine trim from the start, and double especially, as the turbo is catering to a different audience. The standard stereo is sufficient, but sounds boxy. I believe Pioneer custom-makes the Mazda Harmonic system speakers. I spent a long time experimenting with the car's exhaustive EQ settings, and ultimately the best setting still sounded boxy (as in, having a somewhat nasal, veiled characteristic - it's not as bad as you may interpreting me, but it's what I hear). That said, it does a nice job. Testing a variety of music, from metal, to new age, Europop, to classical, to rock, everything sounds adequate: not great, but not terrible. The soundstage does sound very wide, which made Pink Floyd's The Dark Side of the Moon particularly entertaining to hear, specifically the chimes at the beginning of "Time" and the cha-chings at the beginning of "Money." The audio effects ran free around my ears, ping-ponging with glee, as they were engineered to. Unless you are serious about your music, the standard system will impress you, at most, and be adequate, at least - I can't imagine anyone outright hating. Make sure you take the stereo for a test drive before you decide on the trim you want, if you fancy yourself an audiophile. In sum... extremely well designed, luxurious, and well mannered, and with gobs and gobs of useful tech and safety features. The CX-30 kills everything else in its class, in these categories. The lack of a pair of rear USB ports (when the location they would be placed is already wired for USB), and the unavailability of the premium system in the premium model are big cardinal sins. Big. BIG. Big cardinal sins. But the rest of the car is *that good* that I was able to overlook them. There are battery workarounds for the kids' tablets (but I shouldn't have to bother with workarounds) and once my ears adapted to the base stereo, it wasn't so bad (BTW, for some reason Led Zeppelin sounds perfect in this car, as if the 1990 Jimmy Page remasters were completed inside of this car... go figure). I can't give this car a 5-star just to send Mazda a message, but I still highly recommend the CX-30. The price bump from the Preferred to the Premium trim is very worthwhile, if you can swing it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Great car, terrible service and support

Jake F, 05/06/2024
2023 Mazda CX-30 Turbo Premium Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
22 of 32 people found this review helpful

I wanted this care for years and finally decided to make it my first brand new car 1 year ago. Since then, I've put 10,000 miles on it. While I love the car itself when it's functioning, it has never been what they sold me because it's always broken and, even though it has an extended warranty and an additional coverage plan, which I paid an extra $5k for, the dealerships' service centers are always booked months out and, if it ever does get fixed, it quickly develops new issues. If Mazda made service and support accessible, this would be a vastly different review. I'm not opposed to working on my own vehicle or having a different shop do it, but that shouldn't be necessary when a warranty and additional coverage plan is in place and 'supported' by a major brand like Mazda. It's incredibly disheartening that I can't have work that should be covered by the warranty done elsewhere when their service centers are unavailable. Truly, it breaks my heart to write this, and I'm very sad to be having this experience with a brand and vehicle I have held a lot of respect and admiration for for a sizeable portion of my life, especially when said experience was set to cost me $45k out of the gate, and is on its way to blowing that number out of the water.

Technology
1 out of 5 stars
Reliability
1 out of 5 stars
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