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Used 2020 Lexus UX 250h Consumer Reviews

4.2 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2020 UX 250h, so we've included reviews for other years of the UX 250h since its last redesign.

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Pros
Cons
4 out of 5 stars

4 months of ownership

Crissy, 08/24/2023
2019 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

I'm going to list more negatives than positive. It really is a great car so I did give it 4 stars, but I want buyers to know everything that may bug them about the car. It's a cute car. I wanted something smaller as my kids have left the house. This may have been a smidge too small for me I've averaged 41-44 mpg, which I really enjoy. Oddly, my gas tank will only hold 8 gallons of gas. It says the tank is over 10 gallons, but alas, only 8 gallons fit. This drives me nuts. Would love to get a full 10 gallons in there. The car runs smooth. I love how quiet it runs through town; however, It does get louder at hwy speeds. I find the stereo to be inadequate. The entire sound system is lackluster - I strain to hear it. I think perhaps it needs more speakers in the cabin. I really need the steering wheel to telescope more than it does. As a female driver, we tend to have shorter arms, and this is the shortest telescoping steering wheel I've ever had. Not a huge fan of using the touchpad controller. Buttons & dials would be faster and easier. However, everyone who rides with me thinks it's really cool. It is not the easiest vehicle to get in and out of. Perhaps not having a compact car before has jaded me, but it feels tight and awkward. You have to pay if you want to use the remote start. That seems like the silliest thing to me. Things I miss on my old car that this Lexus doesn't have - weather, surround cameras, automatic seat adjustment and steering wheel retraction when entering and exiting the vehicle (makes getting in and out easier), seat/mirror/steering wheel memory, sunglasses holder. Overall, it isn't a bad car. I just wouldn't buy it again for the reasons I've listed. I like the looks of it, the interior styling, and the great gas mileage.

Safety
5 out of 5 stars
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5 out of 5 stars

Love my Lexus!!

Shirler, 01/23/2021
2020 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

Smoothest ride I’ve ever known. Certified warrantee can’t be beat: 5 years snd unlimited miles! Smartest car ever, practically drives itself. Insurance only $5 more a month than my 2012 Soul.

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2020 Lexus UX 250h for sale near you
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4 out of 5 stars

Just big enough

johnboy, 10/15/2020
updated 04/22/2021
2020 Lexus UX 250h Luxury 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
4 of 6 people found this review helpful

Had problems with battery in winter went dead 4 times had to jump to get started.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

lemon

Delta Sierra, 06/29/2020
2020 Lexus UX 250h F SPORT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
24 of 48 people found this review helpful

We seem to have got a lemon in this one, leave it for a few days, even in summer, and it refuses to start. Bought a portable jump-starter, and even then it's hard to hook up.

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3 out of 5 stars

Pros and Cons

Terry L., 05/08/2021
2020 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
4 of 7 people found this review helpful

I'm currently leasing a 2020 Lexus UX250h and have it now for almost a year. I would love to rate it higher, but am unable to for several reasons. Pros: good on fuel (summer), handles well on the road. Cons: bad on fuel (Canadian winter), small trunk area, unable to install a hitch for my bike carrier, not a "true" AWD

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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