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Used 2020 Lexus UX 250h Consumer Reviews

4.2 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2020 UX 250h, so we've included reviews for other years of the UX 250h since its last redesign.

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4 out of 5 stars

Luxury on a budget, 15 months ownership update

twcarenthusiast, 08/30/2019
updated 09/04/2020
2019 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
21 of 22 people found this review helpful

I am a car enthusiast and I am used to switching cars every 3 years (or less). I already know the negatives of this UX Hybrid before asking my wife to test drive it: tight backseat, shallow trunk, harder to use touchpad and no touch screen etc. Nonetheless I got a bit tired of seeing low MPG of my previous midsize SUV (i.e. Kia Sorento with average 17-20 MPG for mostly city driving), I could not resist trying out this small subcompact hybrid. Here are what I like about the car other than the 38-39 MPG after 3 months of use: 1) fake leather looks real (the "Nuluxe", I do not think my wife knows and I do not plan to tell her unless she asks lol), 2) the car feels fast from a stop (from research I was told it is because the car has a real first gear unlike other conventional CVT transmission), the whiny sound is kept to a minimal when I press the "regenerative" brake with natural brake feel, 3) the presence of CD disk player, 4) the fact that it is a short car make it easy to park in New York City. In addition I am surprised by the amount of headroom at the rear seat (I am 5'11") so as long as the taller backseat passengers sit more upright it should compensate for the lack of leg room. Anyway a few additional comments for Lexus: 1) The UX250h Luxury trim was no where to be found in my area (therefore no memory seat and I do not want anything with "Sports" trim), 2) please do something about the touchpad, 3) very difficult or almost impossible to change the volume for navigation app through Apple Carplay, 4) can you make birds eye view/Top view camera more readily available even though I know it is a small car but the camera will help parking at parking lot (especially NYC parking lots) a much more pleasant experience, 5) I know this car's MPG is good, but can you please make the fuel tank a bit bigger please (10 gallon is just not good enough....). Fast forward after 15 months of ownership, fuel consumption continues to be good (average 36.8 MPG), but the touch pad is still hard to use and the tight back seat makes me itch about replacing the car with one with more rear seat room. The next generation Lexus NX (and the Hybrid version) which is bigger than the UX will definitely be in my shortlist if I continue to lease a Lexus brand vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Hybrid luxury compact SUV Unicorn

Serena Sacks, 01/31/2019
2019 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
50 of 55 people found this review helpful

There are not many luxury hybrid compact SUVs out there - you can find compact SUVs, hybrid cars, luxury cars, etc, but difficult to find the best of all 3. The Lexus UX is the unicorn if you like a small, fuel-efficient car that holds the road (17.1 turning radius), and is very comfortable and sleek. The technology for safety and convenience is a WOW, especially the iPhone app that allow for remote control of locks, engine, guest drivers, etc. Lexus customer service is second to none and that's a real selling point too. Cost is highly competitive when compared to Range Rover, Mercedes-Benz, etc.. Draw backs are smaller cargo size and back seat leg room.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Perfect for the active senior

Lynn Price, 07/28/2019
2019 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
23 of 25 people found this review helpful

This is my second hybrid. Love them. Less maintenance, fewer oil changes, and longer lasting brakes in addition to the great mileage. The UX is perfect for active seniors that want a versatile smaller car that is safe, easy to handle in tight parking lots, and comfortable to drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

UX 250h F-Sport

Waltcurt, 05/23/2019
2019 Lexus UX 250h F SPORT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
22 of 24 people found this review helpful

I bought a UX in March, I opted for the F-Sport package and couldn’t disagree more with Edmunds note that it ruins the ride. It’s comfortable, and with the f-sport tuning has a noticeable change in acceleration. The f sport package not only looks gorgeous but is also far more fun to drive. Zero complaints after 3 months of driving.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Perfect balance for a crossover and fuel economy

Check58, 05/31/2019
2019 Lexus UX 250h F SPORT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
33 of 37 people found this review helpful

I have had my UX 250H F Sport for 2 weeks and love it. I went for the 10 inch screen with built in Navigation and a Heads up Display. The acceleration is excellent and the gas mileage beats all other crossovers. The technology in the car is tin the top tier with radar speed control, blind spot warning, crash avoidance, and more. The infotainment takes some getting used to with the touch pad, This was an upgrade from my Lexus 2011 CT 200H. 2 items with the car that annoy me. #1 the glove box is divided in such a way that it holds very little. I have a long checkbook and it will not fit in there. #2 the privacy shade is a cheap item that should have been designed like the horizontal shade retracts.into a holder on the CT 200. This is not what I expect on this level vehicle. It is the smallest of the Lexus line 9/10 of an NX, the bigger cousin of the now discontinued CT200. In this class is the BMW X1, Volvo XC40, and Mercedes GLC300. I believe the Lexus provides the highest value for features that add significantly to the prices of the other vehicles in the same class

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