Worthy Upgrade
I traded my 2020 RX350 Luxury model for the 2023 RX350 Luxury model. It is an overall fantastic upgrade. It is hands down a better vehicle in all aspects. The engine sound of the 4 cyl is very different than the old pleasing V6, but the drivability is just as good. The handling is much, much better and the tech and comfort are also greatly improved. Very happy !!
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Smooth quiet ride, infotainment - terrible!
My wife and I purchased the vehicle a few days ago. At the dealer, they set up everything for us, but in my name. We had some issues, but we got it all working. Once we got the vehicle in our garage, we decide to start from scratch, reset everything and set it up my wife's profile as a primary - since she's the one who'd be using this vehicle. We wanted to set up two profiles, one for her, and one for me for the times when I'd be driving, and save the settings for each. We also wanted to disable things we thought were not every useful, such as the "Lexus puddle lamp" when we open the doors. A puddle lamp is useful, to display the word "Lexus" on the ground instead, probably not! As a FYI, I am a systems engineer for an MSP (I handle IT personally for many companies), so I have a pretty good understanding of IT. We both have android phones (I don't trust Apple, based on previous experience, and IOS doesn't provide the customization I need) Here is what happened: I downloaded the Lexus App on my wife's phone, reset the infotainment console, and set up the vehicle as hers. I paired her phone via bluetooth and got the Android App working as expected. I set up her favorite music (the Lexus has a good sound system), so she can listen to music as she drives, answer calls, etc. Everything worked as expected. I did notice that the display was a little slow to respond, but tolerable. One weirdness I noticed - you cannot make vehicle adjustments, such as seat position, lighting, etc, unless the engine is on. Also, some personal settings that my 2018 Corolla SE has (for example, to switch off the headlights when you open the door, change the color of the dashboard display, etc,) are not available. I would say that customization is there, but USEFUL customization is highly limited. IMHO, of course. I switched off the vehicle and went back into the house to take a break. I returned 5 minutes later and started up the SUV, to set up my profile. The vehicle display started up, and.. it just became a white screen! So I powered off, waited a bit, powered on again, and it came up. However, all the settings had reset; the profile I had spent half an hour building had disappeared and the profile had become "Guest". I reviewed the menus, found the profile again and attempted to change to it. The infotainment system asked me to pair again with the Lexus app, and set up a PIN, which I did. When I tried to change the profile, it said it didn't have an internet connection and refused to change from “Guest”! I decided to do a factory reset and start from scratch. When I went to the menu to do a factory reset, and clicked on it, nothing happened. I couldn't even do a factory reset! However, the bluetooth was still paired to my wife's phone and Android Auto worked (mostly) as designed. I also realized, like many folks have mentioned in various reviews, that the Lexus system is not very intuitive, and since my wife is not in IT, it'd be confusing for her. So we decided we'd just forget the profiles (which, admittedly, was not very useful, without adequate vehicle customization), and use Android Auto only. My wife likes the look of the Lexus, so we'll keep it, but RAV4 next time, which I'm told, works far better :-)
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RX 350 AWD Fsport 1
I am loving everything about this refreshed Lexus. Even though its an Fsport package. The ride is smooth. The Interior is even better! Finally, there is a responsive high-quality screen! The safety tech is so cool. I didn't get the "eyes on the driver" tech in the fsport1.. thankfully. The assisted cruise control works like a charm including lane keep and distance. detects cars overtaking you and coming in all of a sudden in your lane.. have the 12 speaker sound system. does a wonderful job. Interior is a luxurious material solid build. If you are on the edge, go for it. Lexus app comes free for 3 years. remote start and location etc work perfectly
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Love It
Love this vehicle! Sold my 2014 Lexus ES350 Ultra luxury for luxury edition RX350. Couldn’t be more pleased. So many new safety features! First turn all on and then if any are a hassle they can each be turned off individually. Quiet, smooth and plenty of power with a 4 cylinder. I’m sure the 8 speed transmission helps. I don’t think the turbo has been kicked in yet. I researched for 6 months looking at all models. This model works for me. Did have to pay MSRP.
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