Used 2017 Lexus RX 350 Consumer Reviews
Used RX 350 for sale
Luxury meets Reliability
G, 11/17/2016
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
34 of 41 people found this review helpful
The 4th generation RX offering from Lexus is the best all around luxury SUV in the market. I've driven all of them including the Mercedes GLC, BMW X5, Audi Q7, even the Highlander, Pilot, etc. etc. All of them. The RX strikes the right balance between ride comfort, power, fit and finish, beauty and technology. To get the same safety features on the RX, one would have to pay massive premiums on the Audi/BMW/Mercedes. Best bang for the buck and not only that, you're dealing with the most reliable brand out there.
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RX 350 Cruise Control and Transmission Problems
Allen Brecher, 03/31/2018
updated 04/12/2022
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
22 of 26 people found this review helpful
Review for 2017 RX350. I live in an area with rolling hills. The eight speed transmission operates very poorly when driving as it is constantly shifting up and down in a very noticeable jerky multiple shifting operations to control speed when in cruise control while going up and down hills. When driving without cruise control the shifting and jerking still occur ,however, not as severe when cruise control is activated. Transmission and ECU MODULE were replaced by dealer. Did not solve problem.
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Luxury Car with Luxury Problems
JimG, 07/10/2018
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
10 of 11 people found this review helpful
Lexus make good car with quiet engine, comfortable seating and climate control. Let me add some of my concerns: 1) Navigation is very poor, routing mechanism is bad, traffic data is lousy. When you speak with Lexus customer service, they will tell you this is common complains from owner. Although it is very common, they did nothing to address it. 2) Car doesn't have full integration with iphone and andriod like other luxury cars. You can send receive text and phone calls and it pretty much ends there. Many other cars have better integration like screen mirroring, ability to control addressbook to other things from cell phone or an app. 3) Dealer and manufacturer recommends service every 5k miles costing 350-450 per service. They change oil every 10k and for other service it is just tire rotation and some other inspections. Very costly tire rotation and oil change. When spoke with with dealer, customer service they simply took note of complains and offer no guidance or plan on how they are going to address it with future update. There are thousands of people complaining this, so it is a huge issue.
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Over committed, under delivered
Jim C, 11/13/2017
updated 11/21/2019
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
6 of 6 people found this review helpful
Have owned the RX350 for 2 years. Ride is smooth, handling is good, overall a decent car, but not great. Good thing there is a camera for backing up and car alert systems for cars in adjoining lanes as there are multiple blind spots. The additional packages are hokey. The hands free tail gate which is on almost every car has worked once, don't even try to use it any longer. When I did try to use it and I was out there waving my hand over the sensor, looking like an idiot and then need to open it conventionally. This wouldn't bother me except they charge $200 for this worthless option and it is packaged in most cars. Another such option is the heated steering wheel. Can't even tell it is on. Seat cooling is another under performer. Not much airflow, but the fans are extremely loud. Compared to my neighbors Ram truck, it is pitiful. The Navigation system which ties to your phone (Scout GP) is worthless. It can't decipher what you are asking. Neither my wife or I have had any luck with it trying business names, addresses, anything. Didn't even try the remote start via phone app, but it is disappointing that a car in this price range doesn't have a remote start standard. If the phone app did end up working, it t is free for one year, then $160 per year afterwards....Too expensive, ended up up putting in an aftermarket remote starter. When we picked the car up, they wasted too much time trying to sell add on packages and spent very little time explaining the features. Wasted time rebooting the entire car because the hands free tail gate wouldn't work. Overall, much less than the stellar buying experience Lexus advertises. Lexus obviously has a loyal base and as such is stingy with discounting, but I would suggest giving similar cars a better look. Over priced for what is delivered.
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DISAPPOINTMENT IN FLAWED LEXUS
Jeannie H, 01/04/2018
updated 08/07/2023
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
20 of 24 people found this review helpful
There is a KNOWN issue with my 2017 RX350. It sounds and feels like a transmission issue but have been told it is an issue with the exhaust system. They know and have know for A LONG time there is a problem and do not yet have a fix for it. I have been complaining for a year now. Initially, was told it was my imagination but since then was told it is a known issue. STILL WAITING. It is loud and sounds and feels like the engine is not wanting to shift to higher gears. This is my third Lexus as I had found them to be so reliable. Now not so sure. MPG for city is running about 14.5 mpg, should be MUCH higher.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value