Used 2017 Lexus RX 350 Consumer Reviews
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A big disappointment
David Smith, 08/26/2017
updated 03/01/2018
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
22 of 25 people found this review helpful
This is the second RX we have owned. We purchased this RX 350 all wheel drive new in Oct 2016 and wish we had our money back. The first one, many years ago, was really good. This one is a big disappointment. The Info system is just terrible. Voice recognition does not work, not at all, no matter how much training you do. The car seems to be less quite than in the past. Shifting is just strange from time to time. No trouble with it, but just not worth the money with all its faults. I recommend you look elsewhere. Shortly after I wrote this review, I traded the car in for a Genesis G90, which we love! Happy to say goodbye to the RX.
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RX 350 Cruise Control and Transmission Problems
Allen Brecher, 03/31/2018
updated 04/12/2022
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
22 of 25 people found this review helpful
Review for 2017 RX350. I live in an area with rolling hills. The eight speed transmission operates very poorly when driving as it is constantly shifting up and down in a very noticeable jerky multiple shifting operations to control speed when in cruise control while going up and down hills. When driving without cruise control the shifting and jerking still occur ,however, not as severe when cruise control is activated. Transmission and ECU MODULE were replaced by dealer. Did not solve problem.
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Throaty noise in low gear
Baker, 10/20/2016
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
57 of 68 people found this review helpful
Evidently Lexus has a problem with the muffler system in many of the 2017 RX 350s. Makes a growling sound and vibrates in lowest gear when on an incline. Technician sd Lexus is working on a fix! The technician at dealership said the muffler noise problem seems to be more prevalent in the vehicles coming from Canada rather than the ones from Japan. Recommendation: Drive the one you are going to buy and put it on a fairly steep incline while in lowest gear. The noise from the muffler is a low roar with vibration felt in the steering wheel. Smooths out as you pick up speed. Occurs mostly at 1500-1800 rpm. I find it irritating, some may not!
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2017 rx 350
dee, 10/24/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
16 of 18 people found this review helpful
i was so excited about finally getting the rx 350..and i'm so disappointed with it..3 weeks old,and it had this vibration sound,which gets very loud and annoying.i mean this is a lexus,you pay so much money and this vibration noise is not acceptable,the more i read,seems like everybody has the same issue with no fix..i can't recommend this car to anyone and i'll have to trade it in eventually..so disappointed with lexus
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DISAPPOINTMENT IN FLAWED LEXUS
Jeannie H, 01/04/2018
updated 08/07/2023
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
20 of 23 people found this review helpful
There is a KNOWN issue with my 2017 RX350. It sounds and feels like a transmission issue but have been told it is an issue with the exhaust system. They know and have know for A LONG time there is a problem and do not yet have a fix for it. I have been complaining for a year now. Initially, was told it was my imagination but since then was told it is a known issue. STILL WAITING. It is loud and sounds and feels like the engine is not wanting to shift to higher gears. This is my third Lexus as I had found them to be so reliable. Now not so sure. MPG for city is running about 14.5 mpg, should be MUCH higher.
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