Skip to main content

Used 2017 Lexus RX 350 Consumer Reviews

3.7 out of 5 stars
115 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
3 out of 5 stars

2017 rx 350

dee, 10/24/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
16 of 18 people found this review helpful

i was so excited about finally getting the rx 350..and i'm so disappointed with it..3 weeks old,and it had this vibration sound,which gets very loud and annoying.i mean this is a lexus,you pay so much money and this vibration noise is not acceptable,the more i read,seems like everybody has the same issue with no fix..i can't recommend this car to anyone and i'll have to trade it in eventually..so disappointed with lexus

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse

2 out of 5 stars

A let down

AStrom, 06/14/2018
2017 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
16 of 18 people found this review helpful

Bad transmission hesitation issue at low speeds. Engine whining and droning. Slow from the start. No power uphill. No luxury feel to it in city driving.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
Report Abuse
2017 Lexus RX 350 for sale near you
Showing 3 of 66 listings
See all 66 listings

1 out of 5 stars

Terrible for a Lexus -- can't wait to sell it.

Unhappy Lexus Owner, 01/02/2018
2017 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
38 of 45 people found this review helpful

I was coming out of an Acura MDX into the Lexus RX 350 Fsport. I am very disappointed in the vehicle and with Lexus. 1.) The cars with headsup display come with a windshield that causes headlights and streetlights to be duplicated (like being cross eyed). After taking pictures and getting a Lexus service tech to ride in the car in darker weather, they agreed there was a problem. At first Lexus (corporate) said it was defective glass and replaced the windshield. When the problem still existed they found an engineer that knew that there was different glass for cars with HUD. Their solution was to put the glass from non-HUD equipped vehicles into my car. This glass then made the HUD blurry and duplicated and rendered it useless. I eventually got my money back for the HUD since it's now useless. During this experience, I found that using polarized glasses eliminated the problem. I shared with Lexus dealer and corporate and received the response "we trust our engineers to solve the problem." So I found a solution that costs about $100 -- a clear, polarized window film would solve the problem. Instead they want to break the factory seal on the windshield and put in a $1500 windshield rendering the HUD useless. 2.) I have less than 15K miles on the car and have rattles in the drivers door and the roof. Of course the dealer cannot reproduce the issue. 3.) Rear hatch struts weren't lubricated correctly and squeal loudly. 4.) Entertainment software usability is very poor and not intuitive. It doesn't remember your last media setting and turns off when using bluetooth connections. 5.) Mouse is too sensitive and creates a safety issue to use when driving (even after adjustment). 6.) The overall fit and finish of the car feels cheap. When shutting doors it sounds like hollow metal slamming. I've had lower end cars that don't sound like that. 7.) No remote start without a paid subscription. For a 2017 luxury car, how can this not be a standard feature? 8.) The Mark Levinson stereo is definitely not worth the money. It is NOT surround sound, not tuned to be balanced for different music types, and sounds like the rear speakers don't work. The base stereo sounded better. There are some nice features on this car, but it is significantly lacking overall quality in many areas putting it below low end car makers like Kia and Hyundai. The biggest issue is how I've been treated by Corporate Lexus when dealing with the HUD windshield issue, but combined with everything else this car is a huge waste of money.

Report Abuse

1 out of 5 stars

My Mistake

My Mistake, 08/03/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
24 of 28 people found this review helpful

This car is a perfect example of a good model gone bad. The drive train in the 2017 is not smooth or powerful, resulting in a herky jerky performance and uneven power even when the throttle is steady. It also has a way too soft suspension that results in instability when going over bumps at higher speeds, such as on an interstate. The drive is comparable to a high mileage vehicle with weak shocks and struts. In addition, the bluetooth set up is both confusing and difficult to navigate. So if you want a new model that is both unattractive because of grill styling, drives like a pig, and is a step down in bluetooth, this is the vehicle for you. I've owned Lexus vehicles for nearly two decades, and this is by far the worst vehicle that I've owned.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

=== Do not buy until the fix the MUFFLER ===

Gabriel, 06/04/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
24 of 28 people found this review helpful

Most of these car have or develop a low noise and vibrations, Lexus is aware of this issue but will not fix it, its a well documented problem, look under 'muffler noise problem' or 'drone noise' , not pleasant and not suitable for s luxury car, dealer said thet are working on an issue for the past 14 months. BEWARE: DO NOT BUY THIS CAR !

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Items per page:
5