Used 2017 Lexus RX 350 Consumer Reviews
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Failed Lexus!!!
RB, 06/05/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
97 of 108 people found this review helpful
Giving a single star due to droning noise and vibration issue and the hesitation issue of the 8 speed transmission.. please check out the details at club lexus online forum.. there are detailed discussions on these 2 issues (vibration & noise; hesitation) with the new RX 350.. Lexus gets an F grade on the RX re-design. BTW 450h, the hybrid version seems to be fine as it is not impacted by the above said issues... stay away from gas version until Lexus fix this issue.... my 2 cents.. disgruntled owner of a $59K MSRP 2017 RX 350.
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Nice Car to Drive - droning and vibration FIXED
KenSW, 01/02/2018
updated 02/16/2018
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
26 of 28 people found this review helpful
Update! Lexus released a fix for the droning and vibration on January 25. I had the fix installed and it works! Amazing stuff. The middle section of the exhaust system gets replaced. Do not buy or lease an RX350 unless you like consistent droning from the drivetrain. Mine was super quite until around 1800 miles and then something changed. There’s a low pitch droning sound with a vibration all the time - especially at about 1400 rpm. The nice ride and comfy cabin does not make up for this serious flaw. Search “RX350 droning sound” before making the investment. Look elsewhere for a midsize SUV.
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Vibration and Drone on take off
Tony Cannizzaro, 06/06/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
33 of 36 people found this review helpful
Had this car for nine months now. From day one every time you take off there is a vibration. and low. frequency exhaust note that is just unacceptable especially for a $50k + car. Come to find out its a known problem Lexus is aware of. Many consumers are having this issue but according to Lexus they are saying one of two things. We know about the issue and do not have a fix at this time or its a characteristic of the. new model..Which. is it. Lexus, I would definitely stay away. Lexus quality has definitely taken a turn for the worse.
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Expected way MORE from Lexus!
waldograph, 04/30/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
75 of 85 people found this review helpful
Me and my wife bought this RX350 almost a year ago, and she drives it 75% of the time. We are in our early 40's,our first luxury vehicle, previously owned: Isuzu, 2 Hondas, Toyota, Mazda, and 2 Subarus. Recently we took a road trip from Chicago – Miami ( 3,000 mile R/T). Vehicle currently has 15,000 miles and after I read all the mixed reviews I decided to help the undecided. Except for 2 free scheduled maintenances (5,000 and 10,000) car was never in service for any issues. Exterior design: you will either love it or hate it, no comments here, it is a matter of opinion. The good: 1. Luxury interior design with quality and soft materials. 2. Very roomy and quiet cabin, with absolutely no “plastic” squeaking. 3. Comfortable ride, not too soft, not too firm. 4. Very quiet up/down window operation. 5. Lots of room in the back seat. 6. Adjustable rear seats. 7. Great basic speakers. 8. Very convenient front heating seats. 9. Under the trunk floor actual spare tire, not like European competition just repair kit. The bad: 1. Grinding (drone) noise while slow take off around 1,500-2,000 rpm. Reported to Dealer during scheduled maintenance and the answer was: vehicle is operating normally. 2. Transmission forcing higher gears / lower rpm’s to save gas, this makes Eco and Normal modes annoying, Sport mode okay, keeping higher rpm’s and lower gears makes the drive a pleasure. 3. While idle, lots of vibrations of steering wheel, gear shifter and center console. 4. Throttle response is very, very slow (measured 0.6s). 5. When I start the car during cold months, it makes constant, a loud knocking “diesel like” sound in the engine, disappearing as vehicle warms up. Complained during 10,000 maintenance, and technician takes me to another brand new RX350. We started it and it sound like mine. He explained that high pressure fuel pump in the engine when it’s cold makes this type of sound and this is normal...? 6. Using the infotainment is very difficult, and screen menus are not intuitive at all. 7. Never know if AC is on or off, no indicator light or “old fashion” basic on/off switch. To check if AC is on or off you must go thru complicated 4 menu screens...unbelievable! AC compressor defaults to on, even when it's 10F outside. 8. Trip odometers switches are hidden on the left side behind steering wheel. Even when stopped it is hard to locate and re-set trip odometer. 9. The front passenger door needs heavy force to close. I oiled it and closing is a bit smoother. 10. On the passenger side the chrome window trim has about 6 dents which we discovered the next day after we purchased. It looks like someone who installed the trim in the factory did this damage. 11. Transmission is confusing sometimes and not sure what to do, hesitates when you give gas. When you add gas the throttle slowly responds and you ends up with one of two: rabbit jump, or turtle motion! 12. Automatic rear hatch closing or opening very, very slow.13. No beep signal when vehicle is locked from the key fob, you are never sure from the distance if vehicle is secured. 14. Tiny holes on the seats makes it easy for crumbs to get stuck in 15. Not even an option to order heated rear seats. Think, and make your own decision before heading to store with your 50,000.
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RX350 Rear Main Seal Leaking at 200 Miles,
Lexusma, 09/15/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
16 of 17 people found this review helpful
Do a complete check on the NEW vehicle (if there is a oil leaking) before you sign the paper.
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