Used 2017 Lexus RX 350 Consumer Reviews
Used RX 350 for sale
Failed Lexus!!!
RB, 06/05/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
100 of 112 people found this review helpful
Giving a single star due to droning noise and vibration issue and the hesitation issue of the 8 speed transmission.. please check out the details at club lexus online forum.. there are detailed discussions on these 2 issues (vibration & noise; hesitation) with the new RX 350.. Lexus gets an F grade on the RX re-design. BTW 450h, the hybrid version seems to be fine as it is not impacted by the above said issues... stay away from gas version until Lexus fix this issue.... my 2 cents.. disgruntled owner of a $59K MSRP 2017 RX 350.
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Unhappy in the ATL
Peter Billings, 06/16/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
40 of 44 people found this review helpful
I have owned a 2002 1st generation RX300. Bought it as a CPO and loved it. Smooth, tight, solid in everyway. It had good road feel. This new 2017 4th generation is none of those things. Even though my wife bought this car for the luxury and comfort of Lexus, it only partially delivers on that. The feel of the steering feels so disengaged from the road. My 2011 Genesis had complaints about its electric steering but it is orders of magnitude better. The 12" Navigation works but it is a mess. Steep learning curve and it is difficult to manage while driving. You really need to pull over or futz with it at stop lights. But the biggest issue is the lousy buzzing feel we get through the pedal and floor board of the driver. Mostly when the engine is under load. Lexus is being very cagy about this. Sometimes there is an admission of the problem, and other times, you get an answer of "this is normal". Its' either an exhaust issue, tranny issue, or engine mount issue. This is at least the consensus on clublexus.com (be sure to read the over 60 page thread on this topic before you buy this car.) I wish I had.
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To start or not to start
Annie Keenan, 10/31/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
43 of 48 people found this review helpful
There is a technical glitch with this model that Lexus hasn’t come up with a fix for. Periodically, about 4 times a month, the car won’t start when first turned over. A message appears that states “ Braking power low. Pull off the road. Check owners manual”. Lexus says to keep trying, push the petal harder and the car will start on the second, third or fourth try. They claim the car is functioning normally. My other Rx’s never had this problem. Be prepared to face this surprise each morning!
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RX350 Rear Main Seal Leaking at 200 Miles,
Lexusma, 09/15/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
19 of 21 people found this review helpful
Do a complete check on the NEW vehicle (if there is a oil leaking) before you sign the paper.
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Expected way MORE from Lexus!
waldograph, 04/30/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
75 of 88 people found this review helpful
Me and my wife bought this RX350 almost a year ago, and she drives it 75% of the time. We are in our early 40's,our first luxury vehicle, previously owned: Isuzu, 2 Hondas, Toyota, Mazda, and 2 Subarus. Recently we took a road trip from Chicago – Miami ( 3,000 mile R/T). Vehicle currently has 15,000 miles and after I read all the mixed reviews I decided to help the undecided. Except for 2 free scheduled maintenances (5,000 and 10,000) car was never in service for any issues. Exterior design: you will either love it or hate it, no comments here, it is a matter of opinion. The good: 1. Luxury interior design with quality and soft materials. 2. Very roomy and quiet cabin, with absolutely no “plastic” squeaking. 3. Comfortable ride, not too soft, not too firm. 4. Very quiet up/down window operation. 5. Lots of room in the back seat. 6. Adjustable rear seats. 7. Great basic speakers. 8. Very convenient front heating seats. 9. Under the trunk floor actual spare tire, not like European competition just repair kit. The bad: 1. Grinding (drone) noise while slow take off around 1,500-2,000 rpm. Reported to Dealer during scheduled maintenance and the answer was: vehicle is operating normally. 2. Transmission forcing higher gears / lower rpm’s to save gas, this makes Eco and Normal modes annoying, Sport mode okay, keeping higher rpm’s and lower gears makes the drive a pleasure. 3. While idle, lots of vibrations of steering wheel, gear shifter and center console. 4. Throttle response is very, very slow (measured 0.6s). 5. When I start the car during cold months, it makes constant, a loud knocking “diesel like” sound in the engine, disappearing as vehicle warms up. Complained during 10,000 maintenance, and technician takes me to another brand new RX350. We started it and it sound like mine. He explained that high pressure fuel pump in the engine when it’s cold makes this type of sound and this is normal...? 6. Using the infotainment is very difficult, and screen menus are not intuitive at all. 7. Never know if AC is on or off, no indicator light or “old fashion” basic on/off switch. To check if AC is on or off you must go thru complicated 4 menu screens...unbelievable! AC compressor defaults to on, even when it's 10F outside. 8. Trip odometers switches are hidden on the left side behind steering wheel. Even when stopped it is hard to locate and re-set trip odometer. 9. The front passenger door needs heavy force to close. I oiled it and closing is a bit smoother. 10. On the passenger side the chrome window trim has about 6 dents which we discovered the next day after we purchased. It looks like someone who installed the trim in the factory did this damage. 11. Transmission is confusing sometimes and not sure what to do, hesitates when you give gas. When you add gas the throttle slowly responds and you ends up with one of two: rabbit jump, or turtle motion! 12. Automatic rear hatch closing or opening very, very slow.13. No beep signal when vehicle is locked from the key fob, you are never sure from the distance if vehicle is secured. 14. Tiny holes on the seats makes it easy for crumbs to get stuck in 15. Not even an option to order heated rear seats. Think, and make your own decision before heading to store with your 50,000.
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