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Used 2022 Kia Soul Consumer Reviews

4.0 out of 5 stars
66 reviews

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We have a limited number of reviews for the 2022 Soul, so we've included reviews for other years of the Soul since its last redesign.

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Pros
Cons
1 out of 5 stars

SOUNDS LIKE JUNK

Carol, 10/15/2020
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl CVT)
46 of 70 people found this review helpful

Took my Kia Soul In because it had a bad rattle on front left side! They called said there is nothing they can do for it, that it is a hub cap! Say the hub cap is not defective tho. And say they aren’t putting a new hub cap on! This vehicle is 3 months old, 1654 miles! So now they say they are going to replace the hub cap but that it will probably start rattling again. The whole thing does not make sense! There has to be a reason the hub cap is rattling. It has to be a defective cap or the rim is bent, something. The other three are not rattling! And this is not a little rattle! It sounds like junk! This is the worse service dept I have ever dealt with. I have owned at least 20 brand new vehicles in my life and have never had this type of experience. But I have never owned nothing but Gm vehicles either. I knew when I bought it I was making a mistake! But for them to down right tell me I have to live with it or buy rims and put on it, is ridiculous. So I opened a case with corporate and will seek legal advice from here! DO NOT buy a Kia!!!! Especially if they are not willing to fix it after you pull it off the lot. Bought from Towbin Kia Henderson Nevada

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4 out of 5 stars

Paint quality

Wanda Whiting, 04/16/2021
2021 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
6 of 8 people found this review helpful

We have had the black Soul S two weeks when the wind blew the shopping cart i was unloading and the edge of the cart handle touched the left rear passenger door. It surprised me to see a one-inch-long surface scratch. Also a brush-up against a lawn shrub bordering the driveway left a scrape that cannot be buffed out. NO dents or any other surface defects. At purchase, we were offered an application of a protective coating for an additional $600, and we turned it down. Original paint is substandard quality.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2022 Kia Soul for sale near you
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1 out of 5 stars

She rides, nothing exceptional.

Murzilka, 09/08/2022
2022 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
11 of 19 people found this review helpful

I bought it in November 2021 with 10km at odometer. Next two weeks small salty stone from road made a crack at windshield which suppose to carry small hits. After first frozen nights with -35C engine experienced starts and dying, I have to accelerate pedal to keep it running 2500rpm do not dying. This is probably because of they made a recall later to replace oil cup mentioning 5W-20 instead of car manual prescribing 0W-20, so somebody at the Korean factory put there wrong oil. And at the cold start below -15C engine makes grinding metallic noise. The dealers here only selling cars, their goal to get read you as quick as possible, never see back. So they said if the car still runs, everything OK. That creepy start-stop function bothering hugely, I’m turning it off every drive. But interior space is good, despite cheap materials. The comfort is good and I like that car, the only bad feeling that engine will not last for a long. And dealers will push me away as use to be. That biasing me to sell it later on. So generally speaking- it’s a bad car if your customer thinking to sell it after 6 months of the brand new.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Can of bolts

Justin Tyme, 01/12/2024
2022 Kia Soul LX 4dr Wagon (2.0L 4cyl CVT)
2 of 2 people found this review helpful

I owned 2 Kia Souls; a 1.6 liter manual and a 2.0 liter automatic. Loads of room, great driving position. The car bumped around even on local roads at low speeds. On the highway this thing rides so poorly and jumps around like a jack in the box so badly that you thought you were either gonna lose a tooth or need a spinal manipulation. Worst riding car I have ever owned or ever even been in.

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5 out of 5 stars

Now I have a Soul!

OhioDoug, 10/17/2021
updated 06/09/2025
2021 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
2 of 2 people found this review helpful

Great value and features for the $! I had to buy a car quickly back in March, 2021 because my 2012 Mitsubishi Outlander was starting to blow a head gasket and I had a long road trip planned in a week. I’d been paying attention to the chip shortage so when I found a great deal on a Kia Soul that had been sitting on the lot I went for it even though it’s a smaller vehicle than I would have otherwise bought.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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