2024 Kia Sorento Hybrid Consumer Reviews
Pricing
ABSOLUTELY LOVE THIS SUV
My 2024 KIA Hybrid Sorento is very, very quiet inside, the hybrid engine and tranny work so smooth together. I do not have any hesitation with my KIA when accelerating and am thankful for that. I am 6'0 tall and the drivers seat fits really good . My son said the captains chair and its ability to recline makes for a very comfortable ride. I was not ready for a totally electric car so this hybrid filled the gap for better gas mileage. I am averaging 32 mpg. Excellent family car ... KIA's reliability made my decision to buy this SX Prestige hybrid easy peezy!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great Vehicle, Technology Unstable
We have now put 8,000 miles on our 2023 Sorento Hybrid. Performance, economy, comfort, handling and space all excellent. Sadly the technology seems to be the weak part. We are now waiting to see our nearest dealer for repair. We have lost: voice recognition, all radios including AM,FM,Sirius, all map display, all Nav. Fortunately Android Auto does work to give us navigation ability and have it displayed on main screen. Of course you wait a month for a service opening. We love the vehicle and hate the fact that the majority of the technology has totally failed. This is a Prestige SX model hybrid. It is currently only 4 months. We took it on an amazing trip to Canada and loved it. Returning home when the navigation and all radios failed We were glad that it had not failed on the trip. We had previously owned a Hyundai Sonata Hybrid and that technology had been so perfect We expected the Kia to be reliable.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- EX 4dr SUVMSRP: $33,450472 mi away
- EX 4dr SUVMSRP: $33,990In-stock online
- EX 4dr SUVMSRP: $35,000283 mi away
I Hate This Car
On my first road trip I got a check engine warning which the out of town dealer service center couldn't diagnose but thought it was okay to drive back home and later there was some sort of flushing the system that corporate KIA told the dealer to do. About 8 months later on a road trip I lose power and have to pull over on a busy freeway 20 miles from the nearest town but near an exit. KIA roadside assist was unable to locate me and kept insisting my location was hundreds of miles away and couldn't look up the address of the actual nearest dealer. The dealer is now telling me that a rock flew through the grill and damaged the radiator for the hybrid motor and admitted that there is a serious design flaw because if rocks don't hit the radiator, they hit the AC condenser. The tow truck operator told me he tows more Hyundais and Kias than any other make. The interior is nice feeling, but there is about a two minute lag on the infotainment touchscreen after about 30 minutes of driving.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Faulty 10.2” infotainment system
After only owning the sorento hybrid 2022 for 4 months, the infotainment when down twice. First time happens on the second month of ownership, maps and navigation suddenly gone, can not access to them, took it back to the dealer and looks like they reinstalled the software. They told me if this happens again that I should do a soft reset where there is little pin next to the volume knob. Now during our Christmas trip, this happens again during driving conditions, it got crazy, it restarts by itself every minute without able to turn this off. Annoying, no navigation, radio or vehicle features settings. I contacted my kia dealer and had an appointment setup tomorrow, let’s see what happens this time. Overall, is a good vehicle but tech side needs improvement. During the check after two hours service technician told me that all infotainment needs to be replaced and they will order a new replacement without cost, which I told them that I seen in YouTube people with the same issues and one said that this will be fixed by updating the infotainment software. So, since no luck at the dealership and nothing to loose, I made the software update at home, took like 3 hours and today it’s two months later everything works fine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
not bad at all
I picked this up used, a 2022 with 23k miles on it. Everything on it worked. No 'low fluid' light. maybe previous owner had that resolved. It was EASY to hit 40mpg in city. I was even able to hit 59.6 in town in perfect conditions. This is the trim with the 17inch tires and it makes for a REALLY nice ride. Very quiet, very smooth. Absorbed bumps well. Not sure how the 19" wheels ride, probably similar. Not sure why some reviews mention a delayed take off from a stop. Mine takes off like a normal gas car. And even in Eco mode, it pulls from a stop light very well, puts me back in the seat. No hesitation. The gas engine kicking in to help is seamless. It accelerates nicely and shifts great. No problems with it at all. Even though I don't have the Prestige with it's thigh extender, the seat is quite comfortable. I am 6'1" with long legs and I have no problems. Visibility is very good compared to many other vehicles. LOTS of headroom, I think I could wear a cowboy hat if I wanted to. it cruises on the interstate nicely, controlled ride and quiet. 65 and below is VERY quiet, above 65 you begin to hear a bit of wind noise, but much quieter than Rav4 and CRV. Im not sure why the DRL is the way it is. Usually in KIA vehicles, the DRL is on when switch is set to Auto. (some of them even stay on when switch is set to off, depends on model). If you want DRL on you have to turn switch to parking light position, which turns on the rear lights as well. Unlike any other Kia or Hyundai which has the DRLs illuminated in Auto mode. Ive driven other vehicles and Kia really got the cruise control right. It will catch up to another vehicle and if the difference wasn't too much, it will gently slow down to match speed. If someone cuts in front of me it can get pretty violent with the brakes. I've learned to pause the cruise when someone cuts it, then turn it right back on. The system will then gradually back off until it reaches your preferred distance. Not too bad. And the looks! Man this suv looks good. It all looks good but the front end is a home run, really attractive vehicle and gets a lot of looks. My only cons are the back up beeper, the hollow sounding door handles that sound like a base model Forte, and......well i guess that's it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value