2025 Jeep Grand Cherokee Consumer Reviews
Pricing
Laredo A - $38,490 MSRP
Edmunds suggests you pay
$36,102Prices based on sales in MO thru 9/8/25
Final assembly in USA
We have a limited number of reviews for the 2025 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.
Stunning, But a Total Lemon at 300 Miles
2025JeepIssues, 03/14/2025
2025 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 20 people found this review helpful
Great looks and drive, but totally unreliable with very weak customer support, based on our experience. Wouldn’t consciously recommend this car to my parents, friends, or anyone… maybe to my enemies. Brand-new 2025 Jeep Grand Cherokee Summit Reserve, stunning car, but ours died at 300 miles due to a major electrical defect. Jeep forced invasive repairs, but it failed again. Obvious lemon. In our experience, Jeep Wave has been helpless. Jeep Retention is stalling—no callbacks, no emails, and preemptively labeled us ‘High Risk’ in their system. They dismissed a rightful replacement or buyback, instead pushing lowball offers and arbitration, disregarding consumer protection rights. This is Stellantis’ (FCA) failure. If you’re in a similar situation: Hire a lawyer, file with the Attorney General, and demand your rights. Unethical. Unacceptable. How is this happening in the U.S.? The Good: - Beautiful inside and out (Summit Reserve) - Great features—massage seats, McIntosh sound system, etc. - True SUV with air suspension—not just another crossover - Comfortable family ride with smooth and responsive driving dynamics (V6) - Good value and safety, on paper - Made in the USA The Bad: - Inconsistent reliability (hit or miss) - Steep depreciation - Weak customer support - Lack of commitment to consumer protection rights - Our dealer has expressed frustration with Stellantis/FCA
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1 month- 1200 miles in
ND, 11/03/2024
2024 Jeep Grand Cherokee Altitude X 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Bought a ‘24 Altitude X. So far so good, shifts good, good acceleration/power, steeering/handling. Pretty decent MPG for a naturally aspirated V6. I’m kind of disappointed that the altitude x doesn’t come with the Selec–Terrain System or a version of it. I should be able to choose between Snow, Rain, Mud, Etc… My 15 year old mid level truck has these options. One thing I also noticed a few days after purchasing is it came with the 20” wheels but the spare was an 18” wheel. Pretty ridiculous that they wouldn’t give me a matching size spare.
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2025 Jeep Grand Cherokee for sale near you
Showing 3 of 268 listings
- Limited 4dr SUVMSRP: $38,1806 mi away
- Limited 4dr SUVMSRP: $40,99517 mi away
- Altitude X 4dr SUVMSRP: $46,1356 mi away
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Crappy jeep
J Cott, 08/07/2024
2024 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
11 of 14 people found this review helpful
Not very user friendly . I personally hate this Jeep . Key fob only works about half of the time. The radio controls are wacky. I have had several jeeps this by far is the worst and most expensive, not recommended.
A true luxury SUV in a smaller package
Houston driver, 01/01/2024
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
Did a lot of research after I got burned by the low quality on my GLE 580 and chose the Grand Cherokee Summit Reserve. Considered the Grand Wagoneer, but don't really need the larger size. Very pleased with the Gr. Cher. Interior is gorgeous. McIntosh sound system is incredible. Controls and infotainment interface are top notch. More extras than I can mention, such as nighttime infrared warning. Only buy gas every other week (first time that's ever happened.) Engine is sufficiently powerful, although I probably would have gone with the V8 if it had been available. Haven't had any problems, which is amazing considering the complexity of the vehicle. Noticed Jeep raised the price from $70 to $80K after I bought, omg, but still cheaper than the Range Rover Sport Autobiography at $120K.
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Big upgrade from my 4Runner
AG in TX, 02/02/2025
updated 08/12/2025
2024 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
Made the switch from 2013 4Runner (great car and my son now drives it) to Grand Cherokee since no new 4Runners currently for sale and bare bones Land Cruiser was almost 50% more than a Limited GC. Land Cruiser interior is almost all hard plastics—Toyota jacking up prices while going cheaper on materials. Happy with the Jeep so far. It’s got awesome value, great features on the Limited and the UConnect has been great. I’m 6’3” and like that it is nimble to drive but has plenty of room for me (with grown kids I don’t need a 3 row SUV). Mileage so so but that’s been the only con so far; when they upgrade to Hurricane engine that will be fixed. Overall very happy and surprised Jeep doesn’t give the press Limited examples to drive so they can see how great an option it is at the price point. I do wish Jeep would offer 4Lo on Limited package but that’s just a suggestion not a deal breaker. UPDATE: I used to work at the assembly plant where my new Jeep GC was built. So I really wanted to love my new Jeep. But in just seven months it's already been towed to the dealership, spent almost two weeks at the dealership over two visits due to a dead battery and then a misaligned hood rubbing the fender. I'm now battling with the customer care to get the paint damage from the hood resolved. Overall, it's been an extremely disappointing ownership experience. Keep your sanity and buy Toyota/Lexus/Honda/Acura instead of dealing with this. This Jeep has already been in the shop more than my 10+ year old 4Runner and MDX combined! Jeep leadership should be ashamed of themselves.
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