Used 2018 Jeep Grand Cherokee Consumer Reviews
Great vehicle!!
This is an attractive smooth maneuvering automobile!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great Vehicle and an Awesome Deal
I purchased a 2018 Grand Cherokee Sterling Edition (25th anniversary) model from a Jeep dealer in December 2018. The vehicle was sold as a Certified Pre-Owned with 11,000 miles. Before buying I test drove the BMW X3, Jaguar F-Pace and a Mercedes Benz E550 convertible. Without a doubt the Jeep is the best all-round vehicle of those that I drove. I should mention I have also owned a BMW 4.8L X5 but it was so different from this Jeep there's no point in comparing them. I've also owned four previous Grand Cherokees and two Wranglers. I've been driving this model since they were introduced in 1993 and I know a bit about them. The sticker on the vehicle was $45K new and I paid $33K. The relatively high rate of depreciation makes Grand Cherokees an excellent used car buy, and unlike Wranger, I doubt I would ever buy a new Grand Cherokee. The build quality is excellent, equal to Mercedes in every way. The infotainment system is the best I've seen in any vehicle and the sound is very good, but if you're an audiophile you probably want the top of the line system. Ride is excellent and handling is sure-footed and firm. Acceleration in the 3.6L V6 is surprisingly good for a six cylinder, but my other Grand Cherokee is a Hemi and if you're used to a big V8 you'll find the 6 cyl. to be a bit underpowered, especially when starting out. There's so little difference in gas mileage the V8 makes more sense but is hard to find. My family has teased me for years about buying Jeeps but even my dad was impressed (and surprised!) and there's no question the Grand Cherokee is a great vehicle. It's worth noting Jeep is bringing out a new model in the 2020 model year so you may not want to buy a new 2019.
- Technology
- Performance
- Interior
- Comfort
- Value
- Limited 4dr SUVMSRP: $14,7008 mi away
- Limited 4dr SUVMSRP: $9,9889 mi away
- High Altitude 4dr SUVMSRP: $13,9952 mi away
Great drive
Love this GC. Jeep has done an excellent job with these new Grand Cherokees. Mine goes anywhere.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The best and most exciting
Be ready for an exciting masculine ride
STOP! Unsafe and unreliable experience
My pre-owned 2018 Jeep Grand Cherokee 4x4 Trailhawk is unsafe and unreliable because the vehicle ** would not start ** on three occasions within 18 months of ownership. Also, the "auto start" feature on the key fob works intermittently. Thankfully, I was in safe locations when the problems occurred, but two of those locations were in public, away from home. Also, the dashboard has indicator lights that come on randomly such as engine or start/stop or "check air suspension" or check ABS. The dealer has not been able to find or diagnose the problem, yet I keep paying out of pocket fees. My problems would occur with no warning, so there would be no time to get help. I contacted Chrysler on 8/8/22 and they were no help; they just directed me back to a dealer to pay another out-of-pocket diagnostic fee. They expressed no concern for my safety, did not acknowledge my frustration, and said a supervisor was not available to speak to me. All recall work was completed prior to my owning the vehicle. I do not trust my own vehicle and I need to travel frequently through desolate and arduous terrain. I am likely going to get rid of the vehicle because (1) I don't trust Chrysler or government systems to help me in the timeframe that I need help, (2) I need to do my job and have a peace of mind, and (3) I need to know that I and my family will be safe.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value