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Used 2002 Jeep Grand Cherokee Consumer Reviews

4.1 out of 5 stars
241 reviews

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3.63 out of 5 stars

Poor Service

02JGC, 02/20/2006
2002 Jeep Grand Cherokee Limited 2WD 4dr SUV (4.0L 6cyl 4A)
2 of 2 people found this review helpful

This has been a comfortable vehicle for long trips. Brakes and handling are soft. While I love the looks & comfort, service is non-existent. The memory feature has not worked properly from the time we bought it. The rear-end had bad bearings, and the A/C only works on short trips & leaks on the floor. These problems were all taken to several different dealerships, and the common response was "Could not Duplicate" the problem. The only thing that was fixed was the bearing, only because I told them what bearing to fix. Three of the four window regulators have broken. The transmission operates normally for the most part but will slam in & out of gear occasionally. Fuel mileage is at 20 mpg.

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2.88 out of 5 stars

Beware

John B, 08/17/2010
2002 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
2 of 2 people found this review helpful

I bought this vehicle used with 36,000 miles on it and 45,000 miles later, i am proud to say i am FINALLY getting RID of this car. The AC went twice, the parking brake randomly fell out and for some reason I just went through tires (found out that wheel barring was bent somehow). MPG is awful, the lining around the moonroof fell out constantly, heated seats broke twice, and the side paneling of the door started to fall out. I loved the vehicle at first, but I am truly not sad to see it go this week!

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3.38 out of 5 stars

JEEP is a piece of junk

gbyt, 05/20/2002
2002 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
2 of 2 people found this review helpful

I purchased a 6 cyl 4WD JGC Laredo last year - I sold it with 17,500 miles on it. Nothing but problems, front brake rotors had to be resurfaced twice, fuel pump had to be replaced, passenger electric window motor went out, etc... Serious defects with a vehicle that cost $28,000. I also have a toyota tacoma - the exception being that this vehicle has 152,000 miles on it and still going strong. Until Jeep fixes these quality defects - I would be very hesitant when buying another Jeep vehicle - just talk with others who have owned a Jeep Grand Cherokee.

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2.75 out of 5 stars

POS Car

JVaughn, 02/27/2003
2002 Jeep Grand Cherokee Limited 2WD 4dr SUV (4.0L 6cyl 4A)
2 of 2 people found this review helpful

I already own a 1994 Jeep Grand Cherokee and should have known better - I bought a 2002 and wished I could relive the day. This car has had 3 recalls, we cannot get the air conditioning to work (it will not cool) though the manufacturer says it is ok. The transmission locked up and had to be replaced (less than 6 months old), and now the replacement is slipping. Please spend your money elsewhere - this one has been a disaster.

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4 out of 5 stars

It's ok but miss my ford

doug, 09/13/2010
2002 Jeep Grand Cherokee Limited 2WD 4dr SUV (4.0L 6cyl 4A)
2 of 2 people found this review helpful

i traded my f-150 for this jeep because my wife and i needed a more family friendly vehicle when i bought it the ac wasn't working right and the brakes needed replaced which Chrysler fixed for free and put new rotors on the front. For someone who works on there own vehicles this is the perfect vehicle everything is pretty much easy to access. Just wished it had more cargo space and i love the 4.7 liter high output motor but to get maximum performance out of the engine you must use premium gas.

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