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Used 2002 Jeep Grand Cherokee Consumer Reviews

4.1 out of 5 stars
241 reviews

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4.75 out of 5 stars

Pretty GOOD

Ata, 02/26/2002
2002 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
10 of 15 people found this review helpful

good

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3.88 out of 5 stars

Be prepared to be re-repaired

Snag, 10/25/2008
2002 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
4 of 5 people found this review helpful

Jeep has the best TV commercials. Driving through the mud, under the lake, buried in snow, we all notice the applications. Owning 11 of the Grand varieties, and 3 Wrangler/CJ models. my first review. As far as the advertisements. I can't even drive my Overland on a rainy day, without the rotors warping, replaced at 16k, 36k, 47k, and needed again at 66k miles. To date, climate control problems ($900), starter replaced,3 batteries, multiple visits for unclogging A/C drainage onto passenger floor, drivers heated seat , CD changer not working, power side mirrors need exorcist. I have spent a considerable amount of time enjoying the benefits of performance in snow, ice, pulling the boat.

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3.63 out of 5 stars

Poor design on window motor

JAN HANEY, 05/22/2010
2002 Jeep Grand Cherokee Laredo 2WD 4dr SUV (4.0L 6cyl 4A)
4 of 5 people found this review helpful

Love everything about this SUV except the issue with the window motor. Replaced the window motor on the driver's side at 60,000 miles; back passenger left side at 75,000 miles; sunroof motor went out at 100,000 miles, now the back passenger right side just went out at 130,000 miles. Refuse to have it repaired at $350, so I'm currently looking to trade for a new car. Will not purchased a Jeep because of the window motor issues. With all the complaints about this problem, you would think Jeep would have recalled the cars to correct the problem. In the long run, they are losing a great deal of business by using choosing to look the other way.

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3.63 out of 5 stars

Poor Service

02JGC, 02/20/2006
2002 Jeep Grand Cherokee Limited 2WD 4dr SUV (4.0L 6cyl 4A)
2 of 2 people found this review helpful

This has been a comfortable vehicle for long trips. Brakes and handling are soft. While I love the looks & comfort, service is non-existent. The memory feature has not worked properly from the time we bought it. The rear-end had bad bearings, and the A/C only works on short trips & leaks on the floor. These problems were all taken to several different dealerships, and the common response was "Could not Duplicate" the problem. The only thing that was fixed was the bearing, only because I told them what bearing to fix. Three of the four window regulators have broken. The transmission operates normally for the most part but will slam in & out of gear occasionally. Fuel mileage is at 20 mpg.

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1.88 out of 5 stars

Don't Buy It !!!!!!

Jeep Grand Garbage, 05/30/2002
2002 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
2 of 2 people found this review helpful

I bought a 2000 JGC Laredo with all the options. MSRP $32,500. I have resurfaced the rotors twice and then replaced them, replaced fuel pump, 2 new batteries, I have a constant wind noise comming through the front passenger window. I also have an annoying popping noise that comes from the steering column everytime I put pressure on it. I wish I could get rid of this thing ASAP, only I am carrying $10,000 in negative equity due to the poor resale value!!!! Get a HONDA, ACURA, TOYOTA, or NISSAN!

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