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Used 2002 Jeep Grand Cherokee Consumer Reviews

4.1 out of 5 stars
241 reviews

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3.5 out of 5 stars

'02 Overland, Over-rated

Ackdog RI, 01/09/2006
2002 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
14 of 17 people found this review helpful

This is my 7th Jeep product. The 1st six were great vehicles except for one transmission in a '93 Grand Cherokee. My '02 JGC Overland has had nothing but problems in 111K miles. Brakes, electrical gremlins, heater core @ 99K and now a transmission @ 109K miles. The tech who rebuilt the tranny says rear end due very soon. The car has all highway and some beach miles, so it hasn't been used hard. When the car runs it's a dream. Too bad it likes the shop more than my garage. Maintenance is per the manufacturer schedule. Build quality and reliability of the main parts is suspect. 100K miles is not excessive nowadays. This car should go 200K-300K for the price.

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3.38 out of 5 stars

Major Disappointment - Don't buy one

Monte , 12/10/2009
2002 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
7 of 8 people found this review helpful

After reading all of the reviews, I think I have experienced most of the issues. I purchased this vehicle new in Feb. 2002 and only have 75,000 miles on it 8 years later. It has been back to the dealer or repair shop of 14 occasion. List of Problems 1) Passenger side heater does not work. 2) Transmission has never shifted properly. 5 trips to dealer and still doesn't shift properly. 3) Rear axle replaced 4)Both window arm levers broke so windows wouldn't go back up. 5) Support arms for hood don't work. 6) Major vibration when turning (forward and reverse) 7)Lights come on when vehicle is off 8

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5 out of 5 stars

Love This Jeep!!!!

zetzsche2002, 12/05/2011
2002 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.7L 8cyl 5A)
7 of 8 people found this review helpful

My Mom Bought me this Jeep in April-2011,Has the 4.7V8 powerful engine but Great gas mileage for a SUV.Great in the snow in 4X4 and still gets thought the snow in 2WD.I have put 12,000 mile on it since April-2011 and runs strong and no Problems(KNOCK ON WOOD)....I LOVE THIS JEEP..PLUS EASY TO MAINTAIN.

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4.13 out of 5 stars

2002 Overland

crhoof, 09/02/2014
2002 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
17 of 22 people found this review helpful

I bought my Jeep a little under a year ago an I've already up almost 20,000 miles on it. The truck now has 147,000 miles. I paid $5000 for the car and I've already almost put $3000 into it in work. The truck has no, NO, resale value.. NOT worth the 12.5 MPG I average.. Terrible jeep customer service, and no worth while recalls. I've had several wheel seals, drive shaft seals, speakers and heated seats replaced and Jeep says these are "not" common problems. It's pretty and comfortable but not worth time/money.. Save yourself and your money

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2 out of 5 stars

Worst car ever

Ramsey Reed, 07/04/2016
2002 Jeep Grand Cherokee Limited 2WD 4dr SUV (4.0L 6cyl 4A)
17 of 22 people found this review helpful

I've owned this car for 3 years now. I received it with 132,000 miles and one previous owner (an older couple). It is at 150,000 miles now and I have never seen a worse vehicle, and I'm a from a family of mechanics. I have been through 2 engines, 1 alternator, a new muffler, new catalytic converter, new engine chassis, new horn, rewired fuse box, new trim, new flywheel, 2 sets of rotors, countless hoses, new radiator, new ac unit, and now is stuck in first and second gear. This is obviously an awful car. I have never gone more than two weeks without an issue. Even now, it won't crank and smokes when it turns over. Save yourself the trouble and buy a newer model than the wj.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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