Used 2021 Jeep Grand Cherokee L Consumer Reviews
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Not Ready for PrimeTime
NotImpressed, 09/16/2021
2021 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 15 people found this review helpful
Far too many electrical and mechanical issues. Dealer bought mine back after spending 20 days in the shop during the 6 weeks I owned it.
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Jumping for joy for my JEEP!
Dana Hagan, 07/15/2021
2021 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 15 people found this review helpful
I was looking for a 3rd row seat vehicle when I heard that Jeep was making one. We’ve had Jeep’s in the past and they are solid performers that look sharp. I love everything about the new L from the color to the features to the way it drives! The ride is smooth like a car but sits up high like a truck. Lots of headroom for my tall family and still plenty of storage space in the back. Have to see it to really appreciate everything this model provides.
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Competing with Luxury Brands
South Carolina - Anonymous, 08/12/2021
2021 Jeep Grand Cherokee L Summit 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 15 people found this review helpful
The Jeep Grand Cherokee L is a luxurious, stylish, and practical SUV featuring third row seating and a more practical size than some of the larger Full Size SUVs like the Ford Expedition, Chevrolet Tahoe, or GMC Yukon. On the market today, it's direct competitor is the KIA Telluride. Having ridden in both and now owning a 2021 Grand Cherokee L Summit, it must be said that the Jeep prevails in both value and build quality. Nappa leather seats are durable, the seats are more comfortable, and there are far finer details in the interior and exterior trim that make the Grand Cherokee L stand out above competing vehicles. The acceleration with the V6 engine is satisfactory, but I can't imagine getting anywhere too quickly. The best comparison would be every so slightly more peppy than the late model Toyota 4Runner V6, which if you've ever driven one they tend to be enough for practicality but nothing to write home about. The features in the Summit model are impressive. The massaging seats are life-changing. They are less aggressive than a standalone massage chair, but enough to feel while keep you focused on the road. The Alpine 9-speaker sound system with a subwoofer is more than enough for any car audio enthusiast. The sunroof lets in a lot of light and is impressively large. Other great features include park assist for both parallel and normal parking spaces, lane assist, adaptive cruise control, front and rear cameras with washers, 360 overhead camera views, Wifi hotspot through AT&T, Adjustable Air Bag Suspension, Apply Carplay, Heated steering wheel, ventilated and heated seats, power tailgate, power folding third row seats, heated and cooled captain's chairs in the second row with an optional bench seat for total seating of 7 passengers, wireless charging pad, ambient lighting around the trim and footwells, automatic adjusting high beams, and one-touch windows for the front and rear. Not to mention, the Jeep comes off-road ready and has options like locking differentials and hill descent control for the rugged side. Any other full size SUV from an American car manufacturer could not create this masterpiece with all of these features around the $60,000 price point for the fully loaded version. I did notice one small inconvenience. European auto manufacturers do a wonderful job with their heated and ventilated seats; and also their climate control. In our 2015 Audi A6, the Air Conditioning is almost instant, it takes about 60 seconds to start feeling Ice cold air in the summer time. The vents in the 2021 Grand Cherokee L are very stylish, but they do not push out as much air and take slightly longer to cool the car down. This could be the larger cabin compared to a sedan, or a combination of both factors. The ventilated seats also are a bit more mild than European competitors, but they still function well and serve their purpose. Disclaimer on this, we are still racking up our first 1,000 miles on the car. Key takeaway, the Jeep is probably the best option for the value, although there are still a few small details that true luxury brands have perfected over time that Jeep could potentially perfect.
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Many issues
Robert Horton, 09/10/2021
2021 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
31 of 38 people found this review helpful
Jeep isn't telling people of the issues with these vehicles. It looks great and drives smooth...when they run. There are steering wheel issues, display issues, 4wd issues, jeep connect issues, tech issues and more. They rolled these out and sold them without informing buyers that the jeep connect marketplace isn't even built yet. If you have the uconnect marketplace in your 2021 jgcl you are lucky. Buyers who purchased their jeep with the nonexistant jeep connect marketplace are left high and dry with no date for completion. It doesn't exist yet. The Sideview mirrors have screeching ear piercing whistle noises if you are going 45 mph or more so don't roll your windows down. Personally my 4wd light came on 4 times in 500 miles and the dealership had no idea why. It hasn't came on in the last 3000 miles once however. This jeep is beautiful and rides smooth. I just wish jeep had a single bit of information or informed their customers that the marketplace is nonexistant at this time. It took me 16 hours talking to jeep care just to get someone to tell me that information. It is no where online. The dealers don't know. Jeep care doesn't know. Only when they transfer you 20x and finally talk to their connectivity department will you finally hear your jeep was sold to you with software that is unfinished. I get it they are new vehicles...but this information seems to be a secret you're only going to find out after ypu buy it and spend a 2weeks calling them over and over. The front seats are comfortable. The back seats are small and very uncomfortable. You will not get roof rack bars with your vehicle or even a trunk net. The jeep app features hardly work. It rarely updates location. Unlocking, locking, remote start, remote horn works intermittently. Its not good. Mobile hostspot is through at&t and I rarely ever have a signal. My jeep will not connect to any wifi for software updates. It just won't connect no matter what I do. This vehicle is sharp looking and a great ride just dont expect the tech to work correctly. Be happy if you purchase one that doesn't have terrible issues that require many trips to the dealership to have work done on it.
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Fantastic Jeep
Johan Nyman, 07/22/2021
updated 01/26/2023
2021 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 10 people found this review helpful
I’ve had the Grand Cherokee L Overland 6cyl for a year and a half, it’s been great so far, took it from Denver to Scottsdale over Christmas, put on about 2000 miles, very comfortable,very happy with my purchase.
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