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2025 Jeep Grand Cherokee 4xe Consumer Reviews

2.2 out of 5 stars
43 reviews

Pricing

Edmunds suggests you pay
$53,861
Prices based on sales in SC thru 8/18/25
Final assembly in USA

We have a limited number of reviews for the 2025 Grand Cherokee 4xe, so we've included reviews for other years of the Grand Cherokee 4xe since its last redesign.

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Cons
1 out of 5 stars

Over 7 recalls, and over 30 days on dealer

Luiz , 10/18/2024
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
3 of 3 people found this review helpful

This car has a recall almost every 2 months, so far 7. Looks like Jeep didn’t care much when doing this car. The car was also over 30 days on the dealer for manufacturing defect repairs.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst vehicle purchase ever

SCH, 10/07/2024
2024 Jeep Grand Cherokee 4xe Summit Reserve 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
3 of 3 people found this review helpful

The first day we had our car (brand new off the lot) we were shopping and coming out of a parking lot the brakes suddenly locked and the car went off. It came back on again when we tried and immediately went to the dealer. They checked it and reset something electrical to make the pedestrian emergency brake light go off that had been stuck on since that incident and told us all was good. Now four weeks later our check engine light goes on. It came on and off sometimes in a two day period. We called our dealership in Easton md and they said that their first available time to look at our car was over two weeks away. ( that should have clued me in on the quality of what they were selling) In about a week I went out to start the car and it wouldn’t go into gear and the service electrical system light came on. I have to say that the dealership did send a tow truck within 30 minutes of us calling them. They seem pretty good about wanting to fix the problem, but after reading other similar experiences I hope they can. Others have not had good luck resolving the problem. At this rate we may well be on our way to the lemon lawyers.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

4xe not made to drive in cold weather!

Darryl, 02/25/2025
2023 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
3 of 3 people found this review helpful

I have a 2023 Jeep Grand Cherokee Overland that I purchased last spring This is the first winter that I have owned it. The vehicle drives in electric mode maybe 5% of the time I drive it even though it is fully charged. I have taken the car to the dealer and spoken to jeep customer care about the fact that the vehicle almost always runs in "electric mode unavailable". I have been told by Jeep that the vehicle will not run in electric mode when you drive it in a cold weather environment. I would urge Jeep to tell customers in cold weather states that the car will not work as designed in these states due to the cold. I paid extra for the 4xe and also paid for a level 2 charging station only to find out the electric mode is useless 7 months of the year. A trustworthy company would have this information in large print as a stand alone sticker on the vehicle. shame on Stellantis

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1 out of 5 stars

Almost Got Us Stranded

jcstl, 07/14/2024
2024 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
3 of 3 people found this review helpful

We rented this Jeep to drive from Missouri to central Illinois. Each way is about 200 miles. At first I was excited to get this car, as it looked great and it’s a hybrid. The interior is roomy, but the materials, while nice to look at, didn’t feel premium. The first 10 local miles were good. The battery still had juice and provided smooth acceleration. But the battery ran out quickly on the highway and the gas engine alone really struggled to pull the vehicle. But that’s not the worst part. Half way to our destination, a serious problem developed. Every time I accelerated, there was a loud clunk under the front end. I could feel the impact in the car. It felt like the front transfer case kept trying to engage but couldn’t, or maybe the transmission was slamming into every gear. After a while, a warning message popped up on the dash “Service 4WD”. We managed to get to our destination, but the warning light stayed on the dash and the car drove like crap around town. There was no way I would drive my family 200 miles home in a car with a failing drivetrain. After making numerous calls to the rental company’s roadside assistance and jumping through their hoops, they finally agreed to swap it out with a much smaller car. But I felt relieved. At least we could get back safely without the risk of getting stranded in the middle of nowhere. It’s hard to believe a 2024 model with only 15k miles could develop such a major drivetrain issue. I would never buy this car personally, at any price.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

lost acceleration, check engine light, rust

DavidM, 05/31/2023
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
12 of 18 people found this review helpful

Lessons learned summary: Test the car on the expressway 1-2 hours. Drain the battery and drive on a 4 cylinder for a while on highway speeds. Check the roof for blistering paint. Look up the Jeep 4xe hybrid/ev/e-save and compare to standard mixed mode. Check KWh efficiency compared to other PHEVs or EVs. Look up FORM. Wow. What a bad experience as a first time Jeep buyer. Check engine light at 150 miles. Transmission jarred the car and I had to pull over and restart at one point. I've had it for a day. Issue with "performance limited service fuel system" which is on multiple forums for the 4xe, supposedly can be ignored, been around since 2022 models, and can actually stall you out mid drive. This happened to me! Couldn't accelerate beyond 50mph on the expressway. Unsafe to drive. Have to have it towed. Extremely limited and inefficient battery. I burned through 50% battery in ~8 miles in Hybrid mode, express way, constant speed. Apparently there's no true "mixed" mode for the EV and ICE. You have no choice, all 3 modes (hybrid, ev, esave) use both, and Chrysler has determined you want to use up battery always first. That means good luck having acceleration when you're using a 4 cylinder under-powered ICE when battery runs out. Look up FORM as well with the 4xe, and decide for yourself if there's times you would like to drive for an hour before EV mode is available. Happened to me in 60 degree weather. Also discovered a substantial strip of peeling paint and rust on the roof. Do some research on body shops and Jeeps coming off the line - tons of claims coming in. The Uconnect entertainment system is overly complex and doesn't provide shortcut buttons for common functions. HCAV could use actual knobs instead of switches, placement of certain controls don't make sense. Multiple touchscreen buttons to get to the front and rear camera. Hard to find Android Auto settings. Paddle shifters right next to radio controls on steering wheel. Below average storage space in the mid console area. These are all minor inconveniences eventually you will get used to, but just adds to an overall substandard experience for a 65k MSRP vehicle.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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