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2025 Jeep Grand Cherokee 4xe Consumer Reviews

2.2 out of 5 stars
43 reviews

Pricing

Edmunds suggests you pay
$54,119
Prices based on sales in TX thru 8/11/25
Final assembly in USA

We have a limited number of reviews for the 2025 Grand Cherokee 4xe, so we've included reviews for other years of the Grand Cherokee 4xe since its last redesign.

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Pros
Cons
1 out of 5 stars

Electric non-functional for six months every year

Fort Collins Colorado, 11/02/2023
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
8 of 10 people found this review helpful

The EV doesn't work in Colorado's cold weather. The 2.0 liter has to lug around all that extra weight, all winter, until the weather warms up in the spring.

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1 out of 5 stars

Buyer Beware

INK, 12/05/2023
updated 06/20/2024
2023 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
15 of 21 people found this review helpful

Yes, it looks nice. Yes, it is lovely when working in electric mode. Yes I've owned Jeep before (my 4th Grand Cherokee) but WTH is with this hybrid battery life??? Cant even get to work without draining (17 whopping miles) Charger is awful unless you upgrade to a 240V - but even then - you can't exactly take the charger with you because noone has the requisite socket. Once the car switches to gas mode - you're talking about a 4 cylinder with a heavier payload (due to 500lb EV battery), no pulling power, noise that'll make you think the transmission is shot and overall awful performance. I tried to give the car back 3 days after purchase - trade it for a Gr Cher limited - but was told no go. Not surprising. Anyone who gave a positive review is either lying, a bot, or hasnt driven this thing long enough

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1 out of 5 stars

Not happy with the hybrid technology.

Disappointed Jeep Owner, 03/13/2024
2024 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
7 of 9 people found this review helpful

Previously I leased a 2020 Grand Cherokee Limited and had no issues. I have a 3 mile commute to work so I put less than 10k miles per year on my car. Turned my 2020 jeep in with 20k miles. Was very happy with Jeep and the dealership so I decided to try the Jeep 2024 Grand Cherokee 4xe. I’ve been driving the 2024 hybrid Jeep for one month now and I encountered, on three separate occasion, a very long delay when the electric battery and combustion engine are communicating. During this delay there is no acceleration. One occasion, I was driving my daughters to school and the delay occurred when trying to drive onto a two lane highway. I was not able to accelerate (felt like we were stuck in neutral) An 18 wheel tractor trailer almost hit us from behind…within inches. Horrible experience. Still losing sleep over this experience. I brought the Jeep back to the dealership and they said that this is the characteristics of a hybrid car. There is nothing that they can do unless Stellantis rolls out a software update or recall to fix this problem. Now I have this car for another 3 years and have no trust in it! I would appreciate any suggestions on how to avoid this delay pushing the hybrid car into a neutral state. On a separate note, I am a very safe driver. I read the owners manual and I am also paying attention to the hints from the Jeep app. I.e. accelerate and decelerate slowly, consistent speed, etc. but this issue continued to occur for a second and third time.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2024 Jeep Grand Cherokee 4xe Trailhawk LEMON

CK, 07/29/2024
2024 Jeep Grand Cherokee 4xe Trailhawk 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
5 of 6 people found this review helpful

I am only writing this review to hopefully help someone else avoid making the mistake that I did. I just leased my 3rd grand Cherokee in November 2023- a 2024 Grand Cherokee Trailhawk 4xe. I have about 7,000 miles on it, but it has already been in the shop over 4 times. The most annoying thing is that the backup lines disappeared a week after getting the car, and there is no fix for it. So I’ve been paying an insane amount of money for a car that does not even have that basic feature. I also had it in the shop for the defrost recall. Then about 6 weeks ago it was making loud banging noises when I went over any bump. They had to replace both lower control arms in the suspension as they were “a manufacturing defect” according to the shop. Unfortunately, that did not even fix the problem and it turns out the anti vibration bracket is cracked. I have been waiting since 7/10 for that part to come in- totally unacceptable. 2 weeks ago the sensor on the tires malfunctioned and all tires were treading critically low so that also had to be fixed. CarPlay sometimes decides to stop working and the only way to get it back on is to do a factory reset. Just last week I did that FOUR times. This car absolutely sucks. I’m beyond disappointed as I have always loved them. I am opening a lemon law case in hopes that I can get rid of it. I would 100% not get another one of those again. Stay away!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Currently renting a 2024 Cherokee hybrid. Shift i

Caveman00, 04/07/2024
2024 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
3 of 3 people found this review helpful

I'm renting the subject car, and I'm very surprised at a few issues. I've had it for 5 days. On 2 occasions the car refuses to shift out of 1st gear after an initial start. Both times it didn't become apparent until trying to merge into traffic. Engine noise and tach spiked and the car could not get past 29Mph. After pulling over, I cycled the electronic shifter a few times, and it settled down - but I'm not sure why. Either the trans is low on oil, or this thing is a real pos. I can't believe this is a $60k car.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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